Went in today. Got new tires and oil change. Polite, professional, and friendly. Always gives good…read moreadvice on what I need. Trustworthy

I came here and mentioned the specific concerns I had about my vehicle. I left it here overnight…read moreand came back the next day. I got charged for an inspection that involved driving the car, lifting it, and checking everywhere for it, I was told. I got charged $70 for "nothing". I drove down the road and eventually pulled into a shop that checked it for free and found the specific issues within 15 minutes. They even gave me a price estimate and were nice about it, too. I cannot comprehend why I got charged this much for "nothing". and I honestly highly doubt anything was done about it. I was also told my vehicle would need to get worse before any flags could catch their attention. Do not let businesses cheat you out of money.

Our car was new and had extensive front-end damage. Andrews Paint and Body was recommended to us…read more We had it towed there. Andrews worked closely with our insurance representatives throughout the repair process, answered all of my questions and concerns and kept me informed during the repair process. When the repairs were complete, the car was fully restored and looked great with no issues. The car was also clean inside and out. Andrews is a customer focused business, their employees were courteous, and the repairs were timely. Five star review.

I had to have something specially done on my car that is a foreign car. And they were so kind to…read morehelp me find the right specialist in Birmingham although they were not able to work on this car. I have had great service with them on my daughters Range Rover. The woman I spoke with went beyond normal to help me get the information for the right place to go. And that is greatly appreciated these days.

Jimmy did a great job repairing cracked manifolds at a reasonable price. When an engine light came…read moreon that needed checking he came in early one day to help.

I cant select a negative rating but would have based on the treatment I received when trying to get…read moreservice from this company. I wound up be cursed out by one of the technicians in the absence of the owner. I will not ever go back to this business. My actual rating would be -5 stars.

I've had a TOTALLY different experience here than the guy who left the other review. My family has…read morebought two cars from him within the last seven years or so. He does our oil changes and other general repair if needed, on these and the car we didn't get from him. He's nice and helpful and charges very reasonably. His mechanic is very knowledgable. We really only go to this place.

NEVER NEVER I repeat NEVER take your vehicle to this awful place! Owner Troy is low down, mean,…read morelacks customer services, keeps your vehicle for years, lie, never returns call, smart mouth, always asking for money before doing work, can't keep employees due to lack of paying them, his company lose and steals parts, charge you high for simple jobs or lie about a major job that your car don't need. JUST HORRIBLE! They had my car for 2 1/2 years to replace a motor! He was going to charge me $3400 to put a use motor in a 2006 300! I gave him $1500 down and never receive a call. I always called him! I finally got tired of waiting and mentioned I wanted my money and my car back. Took him almost a month after I got the police involved to give me my car and $1500. back!!! He have a smart mouth and don't care about his customers! He messed my new car up by taking off parts that didn't needed to be removed to replace a motor!!! Messed my transmission up by having it outside and etc. DO NOT TAKE YOUR BUSINESS TO HIM! YOU'LL GET RIPPED OFF AND RECEIVE NO CUSTOMER SERVICES! He's a fraud and a fake mechanic!!!!

I got new tires and running boards installed at TSO and was extremely happy with the services…read moreprovided. Todd and Eric run a tight ship and excel in customer relations. They made sure to provide me with all their recommendations and are extremely knowledgeable in truck accessories. I highly recommend TSO if you value attention to detail and high quality customer service.

Still shopping for a pickup truck cover and running boards…read more This place is ok. Merchandise a little unorganized. Certainly not as clean inside and merchandise is not as organized as Tint World. Merchandise was cluttered and there wasn't much floor space. Sales clerk was knowledgeable about the products, and provided pricing. Was very good at giving his recommendations and opinions. When he was finished, he left us and went back behind the counter. This business just didn't hit the mark with us.

Went in for an issue with my keys and ended up being able to fix the issue on my own they didn't…read morecharge me for the service have been coming in since the staff is friendly and efficient

"Stay away be careful "Listen carefully i went to this guy with my bmw x5 to get it fixed and…read morediagnose what is wrong with it he said it would be a day or two to check it and then he didn't call back so i called back 4 days later and he said he didn't have time for my car but he can tell it's the struts and when i asked other questions he didn't have answer which showed he didn't even check it.. i the told him i can help by ordering the part online so after I checked with the Vin number and everything online I found two parts and I called him just to make sure that this would be a good fit on my car so he kept on saying I don't have the time to get the check your parts online that you're gonna buy that that's why I go to the dealership so I don't waste my time and he kept on sounding very unprofessional so I told him I'm just trying to get your advice as the mechanic because you're supposed to be doing the cars, you know better if you just take a look and make sure it's a good fit on the car and I'm not gonna take you liable for anything. I will buy it and if it doesn't fit, we can always return it. He said I don't have the time to do this. I don't wanna waste my time with you. You should do this yourself online so I even told him OK I'll just go ahead and order it just tell me how much does it cost for labor and he replied back saying I don't even know how much it cost for labor so I told him so you run the shop and you're the owner and you do the parts and you don't even know how much it cost for this part to get put on the vehicle in ur own shop so that means you haven't worked on these cars before or replaced these parts before if you don't know how much they cost so I told him thank you so much. I'm gonna leave a review with what happened so I told me fck off and dropped the call. So if u wanna do ur car and self a favor stay away from this guy. And i never leave reviews but this guy with his attitude and professionalism made me leave this review

This is my experience with Brown's. I had damage on the front end of my Rav4 -broken pice of grill…read moreand some paint scrapped off from a chunk of ice that hit my car on the expressway from an 18 wheeler, and had backed into another car in my driveway which caused a small dent in the back door. I went to Brown's during lunch for an estimate. That was probably a mistake because I think I interrupted the estimator's lunch. I tried to introduce myself to him and shake his hand as he tried to walk past me in the lobby, as he blasted by me asking me which car it was, he finally offered up 3 of his fingers to shake my hand. Not a good start. The estimate to replace the broken section of grill and repaint the scrape on the roof was $2,100.00. The estimator explained it is a 3 step process and really expensive to paint. The scrap on the roof is about 3 inches long and an inch wide. Only the paint is missing, there are no dents. The estimate to repair the small dent in the back door was $2,500.00. The guy doing the estimate said the entire door had to be replaced. The Rav4 emblems all the way to the interior panels of the door. WTH?? I tried to tell him that the door worked fine, there was no alignment problems, no scratches in the paint, it was only a dent on one part of the door, but he said the Rav4 was a terrible design and it all had to be replaced. All the interior parts that hold the sprare tire were busted. But I tried to explain there is no noise...indicating broken parts, there is no problem opening or closing the door. Nope he said poor design, it all has to be replaced. I asked him that I would take the tire cover off and the tire, would I see the damage. Yep he said. He never offered to remove them himself to verify. When I got home, I removed them both. There was no visual damage. I went to another shop, they are bumping out the back door for less than $500.00 and replacing the grill and painting for $350.00. They removed the cover and tire and saw there was no other damage. So, instead of paying $4,600.00, the bill is less than $850.00. I can't help but wonder if I had been a man, the guy would have listened to me and tried to do a little more diligence in estimating the work, or if I didn't come during lunch. Sorry, but I cannot recommend this shop.

I've (unfortunately) needed to visit a body shop here in Tuscaloosa more than once, but Brown's…read moremade it a simple experience both times around. My 2014 Honda Accord Coupe was rear-ended on McFarland back in 2017, and I was recently backed into while parked in town. They were able to work with both parties' insurance companies easily and took the care to do the best work and not rush anything through. The staff was very friendly and helpful throughout the process. I certainly recommend them.

I have had such a great experience with everyone there so far. They are very thorough with their…read morediagnostic testing and there system is absolutely amazing. I never seen anything like it but its very detailed and easy to read.

Last visit was 5-star primo, this one much less so. Nice people but they took over three weeks to…read moremake two or three repairs. Complained they couldn't find parts for some repairs they said were urgent. Poor follow up. Meh.