Short notice rear tire replacement while we were in the middle of a trip! Super friendly fast and…read morereasonable price! Outstanding

The guys provided excellent snow removal service during the Christmas Eve storm. Snow was cleared…read moreefficiently and thoroughly at a fair price.

I was needing help during a trip back to Alberta last December and on a Saturday. Jesse opened his…read moredoors for me and set my car up so I would be able to make it home. He removed a rear shock that had come loose, he only asked for $20! I gave him a $50 cause without him I would have not been comfortable driving home. Thank you Jesse.

OMG THANK YOU GRIZZLY REVELSTOKE!!!!!!!!!!…read more We cannot thank you enough for ur super appreciated, super efficient, super compassionate and understanding...and super fast help!!!!!!!!!!!!! The lady that helped us as soon as we got there at 7:45am on a Wednesday morning...if i could go back n kiss her i would! We broke down the night before in Blaeberry (ya what a name right???) with a flat and had a horrible experience with being broke down on the side of a highway and a useless rental service "caa" (supposedly) coming to our "rescue" (we ended up doing most of the work). Anyways long story short ...traumatizing until we got to Revelstoke...and upon the helpful advice of a nearby 7-eleven Aussie employee we came upon this place .... And they are the saviours of our journey. No exaggeration. That first lady (we presume the boss) was fantabulous and seriously made us feel so reassured..so calm...so listened to. I highly recommend these guys if ur in the area ...they did an oil change and fixed our tire for a super reasonable price and super quality service in a super timely manner! We were back on the road in less than an hour and a half after showin up before they even opened and they did their super best to help us! Grizzly Revelstoke : We love you thank you so much again for the phenomenal service!!!!!

Hi Tom and Crew. Thanks so much for helping me with my breaks when I was in a bind. That was very…read morekind of you to squeeze me in and get me home safely. I really appreciate the kindness and service.

I was bringing a vehicle back from AB to Vancouver. I was picking it up from a dealership and…read moreexplained my situation. When I asked them if they could take me they said yes, I asked what time they told me just make it in when you could. The day of the inspection we left on time and on our trip we kept getting held up for construction on highway 1, when we had a better idea when we would be in town I called to notify them what time we would be and they said it would be close but ok to come in. Well the business didn't UPDATE their address so we went to the old one downtown which made us even more late by 15 minutes. By the time the manager finally got off the phone which was another 10 minutes later he wouldn't even come out to talk to me at first he kept getting his worker to do it. Told them to tell me I could rent a hotel and do it tomorrow. I explained my situation and said hey if they couldn't have taken me I was ok but they wasted 30-45 minutes of my time and I could have found another business willing to do it. He kept fighting me and I was ok with walking, but he did a super JERK move knowing he was going to pick my ride apart and find any little thing to fail it! Well that's what he did and we were out 2 hours and $200. I definitely wouldn't recommend anyone coming here because I have never met a business that says just come by whenever then gets mad when you do show up a little late on their own behalf of not updating their address for people to know. Next time just be upfront and tell someone you can't do it instead of waste our time and money.

I had an engine light on and it was 4:55 pm on a Friday. They were friendly and helpful. Got the…read moreinformation I needed ( catalytic converter problem). Amazing. Thanks again.

Driving through Revelstoke this week and my muffler tried to fall off. I went to three mechanics…read morewho weren't able to have a look and help at all. The staff at NAPA helped me trouble shoot and come up with a solution that helped me complete my 7 hour drive back to Vancouver. They also lent me the tools I needed to complete the fix.

This place has the worst customer service I have ever experienced. Do not visit this place. We had…read moreto drive here all the way from Nakusp because they don't do over the phone payment. When we showed up we had to wait over two hours before we got help, after driving all the way here the least they could have done is do their job. I will not recommend this place at all. To top it off they don't deliver so I have to drive all the way back here to pick up a part. So that's a giant waste of time and money for something that could easily be mailed.

After a snowy rainy stressful drive to Revelstoke where we realized our windshield wipers…read moredesperately needed to be replaced, the owner of the b&b we were staying at suggested we check out Lordco. It's a decent-sized store with angled parking out front and you can easily see it off the main road in Revelstoke. Initial impressions were not good as there were few employees for the number of customers in the store, and faced with a spread of windshield wipers we had no idea what we were looking for. However once someone was able to help us out, it was great- they were knowledgeable and took the time to explain the differences among models, and the recommendation was based on what we needed and not just on the priciest one. However when it turned out that they didn't actually have the size for our vehicle in stock, the employee offered to give us the next model up for a discount. That was unexpected but really nice of him. Would definitely pop in here again if I needed some auto parts while in Revelstoke!

The crew showed up to drag me out of a ditch just outside of Revelstoke. There was hardly any wait,…read moreand the driver made sure I made it safely back to town when my car was making noises. Then to make a crappy situation better, the crew fixed my car on Super Bowl Sunday so I could drive home. Thanks again!!