So let's be clear I have lived on the coast for 5 1/2 years and we actually shop here! Like I…read moreactually purchase hundreds of dollars of clothes, equipment and rentals, shuttles every year. Today because snow is forcast tomorrow and will continue all day I asked to switch my reservation to a different date. Explaining my vehicle will not safely get me there. Not once did I ask for my money back, I understand a strict no refund policy. Infact I really am not worried about the deposit. Lack of customer service, that annoys me, young patronizing employees annoy me lack of communication and listening skills annoy me. Lack of customer appreciation annoys me. I did email the owner, who seems wasnt clearly told the whole story and couldn't even comprehend why I would be annoyed. I'm sorry this was my experience and I'm actually sorry I have to write this. You will probably have a great experience as I have for the last 5 years. Good luck! However I will find somewhere else to shop after today.

We actually spent a great time on the lake, the local staff was very nice.Going between the little…read moreislands and seeing all the animals like seals was just perfect. Just awesome. To be recommended!

I rented a very decent Rocky Mountain 10 bike from Oceanside outfitters in July 2019. I rode down…read moreto French creek and took the passenger ferry to Lasqueti island which was fun in its own right ( about a 20 min ride from parksdale to the French creek marina). The ride around Lasqueti is very pleasant with a couple of beaches to stop at and relatively car free hilly dirt roads . There is a hotel /pub at fakes bay where the ferry lands You need a mountain bike or a hybrid or gravel bike with 32 mm plus tires . Suspension is useful for the sweeping corners that are gravel covered with washboard in some spots. I called Greg at Oceanside outfitters about one minute after closing to try and get a bike for the 9:45 ferry the next day. Greg kindly offered to open the store at 8:30 the next morning and I made the ferry with no problem. He also let me drop the bike off after shop closing time , at his beach rental spot. A really nice guy and I appreciate the above and beyond service and the great bike as well. Stefan

From the owner: Get outside and explore the natural beauty of Vancouver Island. Oceanside Outfitters Inc. rents…read morestand up paddle boards (SUPs), bikes and bike equipment at affordable rates. With our product rentals, we offer you the perfect way to enjoy the pristine waters of Vancouver Islands' east coast or explore the nearby parks, rivers and lakes.

Great selection of top Brands for all the family. Friendly…read morestaff. Frequently have items on sale

service was great. Tara took the time to help me pick the best jacket for my needs. very…read moreappreciated. also, prices were great.

A lot of different brands available in this store, - from Roxy, to Northface to Columbia. Friendly…read moreservice and laid back attitudes on top of fantastic prices help keep this store pretty busy. I wish I found something I liked in my size though, nothing was available for me, but I could have visited during the wrong time. $9.99 for a tank top is pretty damn good so I'll have to visit again when I'm in the area again.

Let's say Walmart, Cabela's and an army surplus had a crazy 3 way and made a baby. Now this baby…read moremay never know who his pappy is. But you know for darn sure that baby came from love, acceptance and exceptional customer service. And times are different now. I saw on discovery channel and baby that had 2 biological dads!? Like a cat !?! Wow....Axe and Reel. You little 2 daddy miracle.

When I'm in the area I look forward to visiting the SOS to stock up on cheap clothing and household…read moregoods. Downstairs are kitchen goods, toys, some furniture and great collectibles. Upstairs is clothing, with retro separated and lots of retro stuff. Excellent prices. The best part is it's a charity and an active part of the Parksville community, all the money goes to local outreach programs and they aren't associated with any church. Best thrift shop on the island.

My mom goes here regularly, and always raves about the stuff she finds - lots of great stuff,…read morebarely used, and for next to nothing. Things are well organized and sorted, which is a bonus. She has taken me here more than once, and I have always found something. Make sure you have some time to spare when you make the trip here, because the place is huge. Not to mention it's a great charity to support. So if you don't need anything, consider donating something you no longer need to the store/organization.