DO NOT USE THIS "SERVICE"…read more They have NO RECORD of who their drivers are who they third-party outsource. If your package is not delivered, you are SH1T OUT OF LUCK and have to argue with the company who used this "service". You will have to dig deep to find their phone number, be placed on hold forever - AND they will not resolve your delivery problem. AVOID THIS GARBAGE "COMPANY" LIKE THE PLAGUE.

I used Chit chats around 7 years. Yes, sometimes i have issues but compare with another shipping…read morecompanies I put them 5 stars. They have good prices and amazing customer Service. Just note some situations can't be controlled due many partners in another countries

I ordered a couple of silk scarves online from India and Thailand. They were delivered by FEDEX…read more These FEDEX b******s wanted to charge me extra to have this redirected to a business address as they could not guarantee a delivery time (I am not home during the day). I thought to heck with this, I'd drive to their location in Mississauga/Brampton. This was like a scene out of a sci-fi movie. It was in the barren wastelands north of the airport, wide, open areas, tree-less, in between these massive American courier companies ... and then ... you arrive at the "facility". High-security facility, like walking on to the set of a sci-fi movie. Kind of airport on steroids vibe. They had my parcels and that's all I cared about. I was not going to give this company the pleasure of extra $'s to "transfer" to another address. These courier companies have people by the balls (excuse my language).

When you absolutely, positively need to be screwed over--count on Federal Excess. I think I have…read morediscovered their latest scam. I have been receiving shipments for years, they call me for payment of duties and taxes whenever I have a package coming into the country. Fine. Suddenly only a week after my last imported shipment, on a rush shipment that I paid for the fastest express service, it gets stopped at the depot. The claim is that it's a "Clearance Delay". Tracking shows this notice: "Detailed broker information is required. Importer must provide a power of attorney (POA) form letter authorizing Fedex/Broker to clear shipment." Meanwhile, I had been preparing for this incoming shipment by calling Fedex every two hours to see if they were ready to accept my credit card payment as usual. Not today... According to a major customs broker, this is how Fedex scams you into clearing all your packages through their service instead of an outside broker. It also ensured I lost a substantial sale. Meanwhile, my package sits only a short drive away from me, but I can't get it. Until when? Obviously until I cave to their one-sided terms. I have a new motto for Fedex: "Fedex--your Sales Prevention Department".

I had a last-minute job and they delivered perfectly at a reasonable rate. Reliable and highly…read morerecommended!

Amazing. Responsive. Reliable. They are by far the best local courier service in the GTA.read more

These people leave u waiting all day for your package then they don't show up or call u to let u…read moreknow ur package wont be coming. cant order for newegg anymore i guess they use purolator however purolator is now out sourcing to these people.

worse courier service EVER! I order things online all the time and have never had such a horrible…read moreexperience with delivery. My walmart online order was placed under this company for shipment delivery. When they called (fri) to establish a delivery time for fri 5pm-9pm, I specifically informed the rep that my delivery address is a business and thus is only open during mon-fri during business hours, therefore fri between 5pm-9pm is not feasible. I was informed that it would be fine and they would deliver the following mon between business hours. I receive a call on sunday to ask if they can deliver? do your employees not communicate with one another? I declined delivery because the office is closed. The following mon, no delivery is made. I called to follow up, yes no one followed up and was informed that I refused delivery 3 times so the package was returned. I did refuse delivery, but it was twice and only because the 2nd delivery time was inappropriate after i had specifically said BUSINESS hours. The rep on the phone was essentially blaming me for refusing delivery 3 times and basically it was no longer their problem because i was unable to provide the name of the inital rep that agreed to monday delivery. How would i know her name if she didnt tell me? why does it even matter if i know her name because as a company, it doesnt matter who screwed it up within your company, its your job to fix it. It's not may fault your employees did not communicate with one another. As a result, I had to call 3 different companies to figure what was going on. Horrible customer service, the rep did not even offer any assistance other than blame me for refusing delivery.

Beware using this shipping company Stallion for international packages (Non USA, Eu, Asia, Rest of…read moreWorld) ! 0/10 If you send your package and the recipient does not pay for duties and taxes, and/or they miss the delivery, your package will be destroyed! Their tracking system says "returned to sender:The recipient will file a claim via Paypal and you will lose both the item and the claim which is DOUBLE LOSS. They are unapologetic, unwilling to change their logistics and rude. I have been trying for years to work with them but they will not change. Avoid at all costs!

They lost our package valued at $500 and won't take responsibility for it. They just tell us we…read moreshould have purchased protection which is such a joke. If i a paying you for a service, I shoudnt have to pay you more to make sure you are doing the job i origially paid you for. This is ridiculous. Joy Rodil (Stallion Express) via zendesk.com 1:55PM (1 hour ago) to me Hello, I would like to follow up on your shipment. The carrier tagged the package as lost. We sincerely apologize for the inconvenience this may have caused. For future shipments, we strongly suggest adding Stallion Protection to ensure coverage in case of loss or damage. If you have other concerns/need further assistance, please don't hesitate to contact us.