1. Trade Aid

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    Auckland, AUK

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    Recommended Reviews - Trade Aid

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    11 years ago

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    Urban Sales

    Urban Sales

    (4 reviews)

    The product is actually good, but thier customer service and dealing with damage and non labelling…read moreon all the peices of a large wardrobe, were so bad, Id not reccomend. First one got sent with so much damage, it was not worth putting together. As I had not inspected it within thier "store policy" time they refused to engage with just sending me whole new one, and wanted to wait until the couier accepted damage. They then wanted me to go thru the very large boxes one by one and ID all the damage when I told them what we saw in the first box was not worth looking at rest. You cannot call the complaints staff to discuss only sales accepts calls, they dont have phones apparently. They refuse to put you thru. Only when I raised a commerce commission complaint did they send a new one, and take the old one. A very large 5 door wardrobe had not one peice numbered, so it massively added to the complication to figure out what when were, so basic but not done. And screws and fixing were all mixed together, about 500 gramms of it, so that all needed to be manually sorted out. Dont go there team, avoid.

    I purchased a ceiling fan from this retailer and it developed a fault much sooner than I'd expect…read moreunder normal household use; when I raised this under the Consumer Guarantees Act, they repeatedly refused to take the fan back for inspection or properly investigate whether the issue was a defect or an installation problem, instead relying on the "electrician only" note in the manual to deny any responsibility and insisting I deal with the manufacturer or pay for my own independent report, so I am now taking the matter to the Disputes Tribunal because in my experience they have not stood behind the product or followed a fair, evidence‑based process when something went wrong.

    Salvation Army

    Salvation Army

    (3 reviews)

    $$$

    New Lynn

    This particular Salvation Army is my choice for furniture and home decor second hand. A few weeks…read moreago I saw a gorgeous lounge suite that had cushions that could fold up (great for owners of a furry cat that leaves his fur everywhere he goes). It was also long enough to sleep a guest, still in great condition and had plush dark red fabric. But silly me hesitated and left it for more than 24 hours to think about and of course such a good deal was snapped up by the next day. I have been back in since hoping of another super great find but alas not just yet. I have bought cushions and large pieces of fabric though. Out the back there is several shelves and containers that stock curtains, cushions, bed linen and off cuts of fabric. They also have a room dedicated to books for all the book worms out there. Clothing is on permanent specials it seems, and it is popular, crowds of folk have been in the place when I have visited.

    I don't think 'megastore' is a technical term, but nevertheless this is the Salvation Army…read moreequivalent of that. The focus is less on clothes that at some of the other, smaller places, but that's fine considering the wealth of furniture on offer. As someone who lives in a flat the idea of buying new furniture is laughable, and although Trade Me is pretty good there's a lot to be said for seeing an item up close and in person before you buy it. Additionally - or perhaps even primarily, if your values are anything like mine - they have a good selection of books. Salvation Army bookshelves are never expensive but they're often a mixed bag, sometimes leaning a bit heavily towards the Danielle Steel / Marian Keyes end of the spectrum. A place like this is good though because of its scale - there's enough of a range that if you're willing to trawl you'll probably find something.

    Strandbags - Strandbags

    Strandbags

    (2 reviews)

    $$

    Henderson

    I have a soft spot for Strandbags as I used to work for one of the stores in West Auckland a while…read moreback. Because of this I know personally that the store really puts an emphasis on customer service and product quality. When I was on staff I would always be going to product education seminars, where the staff would learn all about the product. But I particularly like this store, as it has such an expansive range of bags, wallets and travel accessories on offer. Their massive range is because their store is quite massive, which means they get a great turn around of new products on a regular basis. The layout of the store also makes it easy to look for the exact bag you are after, with the handbags and travel cases organised in order of used materials, design, and price range. I have purchased many bags from here over the years, because I know that they are durable and not too expensive, and of course because they have a stylish selection of products.

    This is good place to go if you are a woman after an inexpensive handbag. I have bought my wife a…read morecouple of handbags as gifts here and she has been happy with them. The only downside is that they are not great quality and don't tend to last. But they are good to look at and for about $40 I got her a bag that was very pleasing on the eye. Similar bags would cost well over a hundred bucks at Farmers though they would probably last longer. They also do good deals on wallets for both men and women. To go with her bag, I got a nice wallet with room for all your cards that only cost $20. I'd like to think there will come a day when I have written a bestseller and can buy my wife a Guess Bag costing hundreds of dollars. In the meantime, I'll make do with Strandbags.

    Trade Aid - accessories - Updated October 2026

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