I've had the best experience with Josh and ICT Insurance Group. They have gone far beyond what…read moreonly a few will do offering care and compassion beyond any level of expectation. Their response time is immediate and offerings are best in business. Because I was able to easily afford this insurance combined with timing of unexpected health problems, they saved me from financial ruin with enormous medical expenses. Thank you, ICT for everything you've done for me! A true class act Company!

I am sharing this to inform others who may have received a recent agent change notice or similar…read moreemail from this agency. I never gave permission for this agency to store or process my personal or health information in their system. I had previously worked with an agent who is no longer with this agency, and due to a material life change, initiated a policy change and change to my agent of record in early June. Despite this, July 1, I received an email implying that this agency was still involved with my coverage and that a new agent had been assigned to me. Out of concern for my privacy and data security--particularly due to the sensitive nature of health insurance data--I submitted a formal written request to have all of my personal information removed from their systems and asked for a record of who had accessed it. I also requested any documentation they believe authorizes them to retain or use my information. To date, I have not received a response. However, I left a review similar to this one on Google Maps/Reviews to which they responded stating they "never access or use personal information without appropriate authorization". Having never given consent to ICT directly or indirectly, this statement is untrue and could be misleading to current and future customers. If you're in a similar position, I recommend verifying who currently manages your policy and, if necessary, requesting confirmation in writing. It's also reasonable to ask for your data to be removed if you no longer do business with them. I'm not alleging misconduct, but I believe consumers have a right to know where their information is and how it's being used. My goal is to ensure others are aware and empowered to take similar action if they choose.

Gave the run around on canceling services and then was billed with no recourse as I spoke to…read moresomeone over the phone. I kept one vehicle with them, but only until I find another agent. When I called to back date to the conversation they had no record and asked me to provide proof of a conversation. Could pull cell phone records, but not worth my time. Will be switching.

John is an amazing insurance agent! He's very detail oriented and at the same time he is very…read morefriendly. I feel good knowing he's taking care of my insurance needs. I highly recommend seeing John for your insurance!

Josh is one of the most honest and down to earth agents I've ever met. I would recommend him to my…read morefamily and friends without question!

I wouldn't trust anyone else to do my taxes. She is always, quick, efficient and friendly. Cannot…read morerecommend her enough!

Very easy to work with and very knowledgeable. Always eager to help and has fantastic communicationread more

Tiera Signed me up for health insurance and I have a really great plan that helps me pay for my…read moreprescriptions.

My son and I went to Decker Accounting for his income tax filing. 2016-2019…read moreThey were fast and efficient. Did a wonderful job. Were reasonably priced. I recommend them highly. My wife and I will be using them this year for our taxes also. 2020 taxes

Offers insurance and financial services. He is a very knowledgeable agent that cares deeply about…read morethe needs of his customers. He will go above and beyond to help you out.