We met Tracy during an open house in Bernal Heights and were immediately struck by how welcoming and genuine she was. She took the time to understand exactly what we were looking for, and after she shared her honest perspective on a few properties, we realized she had a great grasp on the San Francisco real estate market. Throughout our search, Tracy was responsive and flexible, meeting us exactly where we were in the process. She is incredibly knowledgeable about construction and renovations, and connected us with a network of professionals who helped us through pre-approval to post-closing. If you are looking for a home in San Francisco, you won't regret working with Tracy! read more

Tracy has exceptional knowledge of the market. She created strategies to meet my needs when my timelines changed. She is very resourceful. If I needed a contractor or vendor for anything, she had a list of people I could contact; she was also willing to manage projects in the home when I needed her help. Selling the house was an emotional journey for me; Tracy was empathetic and reduced stress wherever possible. No question was too small, she explained details that I didn't understand. I appreciated her fast responses and check ins. She is a great listener, highly perceptive, and met needs I didn't know I had. I highly recommend her, she is steadfast, devoted, and a great negotiator. Thank you, Tracy! read more

Tracy is smart, patient, and an effective communicator. She knows when to push and when to have you step back and reflect. Her negotiation skills are top notch as is her knowledge of the San Francisco market. She is a pleasure to work with. read more

Tracy was our buyer agent. Nowadays you may ask yourself why you need a buyer agent? Tracy will do her own comp analyses first and tell her client what a reasonable price range is for a property. Negotiating price and terms on your own is both emotional and risky. Tracy is a strategic negotiator and calm demeanor. She will walk away from negotiation when strategies call for it. In San Francisco's market, it's very competitive due to low inventory. Tracy helped us win the house we want at the price that is in the reasonable range. In addition, Tracy is meticulous in execution from initial walk-thru, loan, escrow, and to final inspection. She communicates timely but not excessively. Tracy understands construction and has good overall understanding in structural engineering. It's an added bonus. We enjoy working with Tracy. It's been a fruitful and pleasant experience. read more

Want an agent who can give you honest feedback on the places you're looking at? Someone who can manage and prioritize the onslaught of documents you're sure to receive once you're in escrow? Do you have 923480834 questions at all hours of the day and want someone to answer them without flipping their lid? Tracy is your person. read more

If you're thinking about selling your home in San Francisco, Tracy Hsieh is hands-down the best real estate agent to have on your side. I highly recommend her to anyone that is looking for an agent in the San Francisco area First, Tracy is an absolutely tough negotiator. In the highly competitive SF market, she fought hard to get me the best price for my home. From navigating multiple offers to pushing back when needed, I was impressed with her ability to secure a deal that exceeded my expectations. On top of that, Tracy Hsieh is an effective communicator. Selling a home can be stressful, but she made the process smooth by keeping me informed every step of the way. Whether it was updating me on offers or giving strategic advice, I always felt like I knew what was happening and had a clear plan moving forward. What really sets Tracy apart is her hyper-local expertise. She knew exactly how to market my home to appeal to the right buyers, leveraging insights into specific neighborhoods and current market trends that only a true local expert would know. This knowledge was key to getting my house sold quickly and at a great price. If you want a skilled, knowledgeable agent who will go above and beyond to sell your house, Tracy Hsieh is the one to call. You won't find anyone better!!!!! read more

Tracy is wonderful. We originally met her at an open house for one of her listings, and loved how well she knew the neighborhood - we were pretty specific in the area we wanted, and had a couple non-negotiables we couldn't really compromise on. Tracy was able to show us the full range of things in our budget, and help us talk through the tradeoffs across our options. As first-time homebuyers, it was incredible that she took the time to walk us through the disclosure packets item-by-item to understand exactly what various things meant - including ballpark budgets for what it would cost to fix things. We're so happy with our house, and most of the credit goes to Tracy! read more

Tracy is very easy to work with. She is knowledgeable about the process and ensures you are aware of every step. Her expertise is top-notch! We contacted her when we were still saving but knew more or less that we would be ready to buy in a few months. She was patient and informed us of the current market and how it was trending. When we were finally ready to buy, she and her colleague Paulo were quick to set up showings based on our preferences. She is honest and helpful. Without her guidance, we would've overpaid on our house! You don't realize how great a realtor can be until you work with her. read more

Tracy is absolutely the best. She was able to maintain the highest level of professionalism, as well as compassion, when helping me and my family navigate a very complicated house sale. She went above and beyond the call of duty of a realtor. Just some background, our family house comprised of 5 different owners, who each have very different personalities that clashed quite a bit throughout the renovation process to prep the house for sale and the sale itself. She stepped in as a mediator, friend, and guide for the entire sale process. I could not have asked for a better realtor and would highly recommend her to anyone interested in selling or buying a house. Thank you so much Tracy for devoting so much time in helping my family sell our home. It truly meant a lot to me to have your support! read more

It was a pleasure working with Tracy!  She's dependable, knowledgable and went above and beyond to help educate us on our journey as first time homebuyers.  Her attention to detail as we toured open houses really stood out and she was able to advise on work that was needed vs work that can wait on each and every property we visited.  Plus, her knowledge of the neighborhoods and which ones provided more 'bang for your buck' helped tremendously. Tracy made sure she was always available and kept in contact via weekly sync ups and a group chat.  Being first time home buyers, she was very patient and was able to walkthrough the process in detail which empowered us really understand what to look for and what the trends were in the current market. read more

My fiancee and I had a bad experience with a realtor that we were auto-connected with on Zillow -- It didn't feel like that person was 'in our corner' or 'rooting for us'. Thankfully I remembered I had connected with Tracy years prior so I reached out to her and she began to help me without hesitation. I feel like she was really looking out for me, was honest, and had my best interest in mind. We are first time home buyers and Tracy helped us realize that it is possible to get a home in SF from negotiating with sellers to prompt responses to any questions I had. At one point during the escrow period Tracy noticed a leak in the kitchen ceiling and ensured that it be fixed by the sellers before close. She made sure we were going to get a place without any unseen issues, whether immediately present or not. She was just incredibly helpful and encouraging through everything. If you want to take a serious look at getting a house in SF I could not recommend Tracy more! read more

I cant say enough about Tracy Hsieh. If you have the pleasure of working with her you will see she is a wealth of knowledge. She is a hyper local expert in the San Francisco market, an effective communicator, and a tough negotiator! If you are looking for a savvy listing agent she is the one! read more

Tracy is a hyper-local expert in San Francisco and a trusted referral partner. A great listing agent, tough negotiator, and effective communicator. She is the agent that gets results. read more

Tracy was an amazing pleasure to work with! She is a great local expert who is well known and very respected within the realtor community! Because of this prestige she was able to help us negotiate a win-win deal with our sellers. As first-time homebuyers who never dreamed of being able to buy a home in our beloved San Francisco, Tracy helped make the process seamless and helped allay so many of our fears and concerns about the huge step we took! We achieved a huge life goal and I can't imagine having gone on this journey with anyone but Tracy! read more

Tracy helped us in purchasing our first home. She was extremely responsive and involved through the entire process. She helped us in finding the right home, and I feel so grateful to have had her help in our decision. In addition to her vast market knowledge, she is a great negotiator. I am confident we would not have gotten our home and gotten it for the price we did without her help. I would recommend Tracy for any of my friends or family. read more

We had an amazing experience with Tracy as our buyer's agent. She's an incredible communicator! She was so patient, trustworthy, thorough, organized and analytical. She was truly a delight to work with. read more

Tracy went (many!) extra miles for us in helping us find our next project. It took a half dozen offers over as many months but she remained consistently responsive and helpful with each new opportunity. For the winning bid, she hand-delivered an updated offer to the sellers and sat with them in their dining room while they signed to make sure nothing compromised the deal at the last minute. We'd absolutely work with her again! read more

I've worked with a few agents in the past, and Tracy is head and shoulders above the rest. Tracy takes her commitment to her clients to a new level - she was super attentive to our needs, and on more than one occasion went out of her way to bat for our needs even though that may not have been the best for her in the short term. When it came to negotiating for the home we wanted to buy, she pushed hard and knew when to yield and when to hold the line. She made sure the transaction happened at a price we were happy with for a home we're thrilled about. I really couldn't recommend Tracy highly enough. read more

My wife and I had been cautiously house hunting for almost a year. Manually trawling Redfin during the week and going to open houses on the weekends. It was a massive time commitment and the agents we got assigned didn't really do much. We were totally lost and frankly we didn't know what an agent could do. A friend referred us to Tracy and within the literal first day of meeting us she helped us build the confidence that we needed to really chase our dream home and we were out looking at houses that very same day. Tracy was extremely communicative, kind, thoughtful, and aggressive. She helped us create a good offer and also sold it well to the seller. We ended up getting our dream house because of her hard work and we are eternally grateful for her services. I can't recommend Tracy enough if you're looking to buy. read more

We loved working with Tracy! Her expertise (real estate, negotiations, home renovations, local neighborhood) and responsiveness made the experience of buying a home smooth. When we needed to make quick decisions, Tracy was able to provide expert opinions and educated us on tradeoffs we were facing. She also connected us really quickly with additional specialists from her own network. Tracy's patience and coaching through the process were a real gift -- thank you! read more

As first time home buyers, Tracy was instrumental in walking me and my wife through the ins and outs of buying a home. She toured houses with us, pointing out pros and cons of each house, and gave great advice in writing our offer. Thanks to her, we were able to get our house on our first offer! Throughout both the offer and escrow process, she was responsive and detailed in her communication. She is a great negotiator, and helped make the overall process seamless and efficient. I highly recommend Tracy! read more

It's a true delight to work with Tracy throughout a transaction. Tracy is professional, communicative, responsive, supportive throughout the process and knowledgeable about the San Francisco market and uses that expertise in any type of deal. Tracy is a real gem! read more

Tracy was such a pleasure to work. She kept us organized and provided us with a lot of helpful tips that gave us a good idea on how we wanted to approach our house buying experience. She took the time to get to know us and clearly communicated the approach she typically takes. She was always available to address any questions or concerns we had and really made us feel valued. She was very upfront with the different options we had and how they fit within our budget. We greatly appreciated the feedback she provided with each property we viewed and she displayed great negotiating skills with each of the bids that we submitted. She kept us updated throughout the bidding process and displayed great working relationships with other realtors, which was key in us landing the house we wanted. Thanks to the hard work, effective communication, tough negotiating and general positive outlook on the whole process for us, Tracy managed to make what felt impossible for us for so long, possible. We can't thank her and her team enough for taking the time to work with us. We highly recommend Tracy Hsieh if anyone is looking for a great realtor. read more

Heavy hitter with a personal touch! Tracy is a highly technical person who gave me the details and info I needed to make good decisions in the intimidating hellscape that is buying your first home. And if you're trying to buy in the Bay Area of all places, that's exactly the kind of edge you need. When we were in the thick of it, she was giving me updates many times a week. Hot new properties, market updates, and most importantly exact strategies for how to look at homes every week before someone snapped them up. When we went to make bids, Tracy gave me quantitative data on comparables with concrete suggestions on how to set a bid and be competitive. She was actively on the phone with the seller's agent negotiating, making sure we were visible. She was savvy about putting in contingencies to protect me as a first-time buyer. Her foresight even protected me from a bad purchase when a possible seller lied about a major hazard in their property! She also has the connections - I loved the financier she recommended to set up my mortgage, and she had great suggestions even after the purchase for contractors, cleaners, insurance, you name it. She helped me get into a great place at lower than expected, and it was her specific advice that helped me win out over someone else's all-cash offer. Above all, her personability and great sense of humor turned the stress of home buying into actually a very fun experience! Really a top-notch agent and cannot recommend her enough. read more

Tracy Hsieh is an amazing Realtor who's a pleasure to work with. She takes meticulous care putting properties on the market as a Listing Agent and fights just as hard to negotiate the price on your next home purchase. She's a tough negotiator who has her finger on the pulse of the San Francisco Real Estate Market where homes sell based on comps and not the list price and require skills to help you navigate the transaction. She is an effective communicator who anticipates and proactively solves problems so that you feel like she's a step ahead of what will be needed. Especially in San Francisco she is one of the few hyper local experts who can speak honestly to the pros and cons of each property that you will look at and is patient in finding the right property that will fit your family needs. Working with a Realtor such as Tracy stacks this odds in your favor especially in this market as she and her team provide you with both the over and above service and the insight to make the right Real Estate decisions. If you are fortunate enough to run into her, you will be amazed by her breadth of knowledge about Real Estate, how well connected she is within the community of Realtors and her ability to leverage all of her resources to help with your next home sale and purchase. The trust, confidence and honesty she brings to the transaction puts you at ease. My only regret is that I didn't run into her sooner. read more

As a first time homebuyer, I was really grateful to have Tracy on my side. She was extremely responsive, answered all my questions, gave me great pointers about the Bay Area housing market, and was just overall very professional. I would work with her again in a heartbeat! read more

Hard to not seem like a broken record repeating all of the great experiences other clients have had working with Tracy, but we experienced the same exceptional partnership and support from her in our home search. Most agents will tell you they "know people" or are "a tough negotiator." What really set Tracy apart from the realtors we spoke with when we were looking for someone to help us find our property was that she relies on her personal relationships, extensive experience in this incredibly competitive Bay Area market, AND strong quantitative localized market data to inform her recommendations and negotiations on behalf of her clients. This blend of essential skills served us so well in our experience working with her. Even more importantly, Tracy never let her commitments to her other (and likely much higher budget!) clients impinge on the time she spent with us in the search. She was always warm, professional, and fully engaged with us and our needs throughout every step of the process. I'm confident we would have struck out numerous times if we had gone with a different agent. So we have no doubt we'll turn to her next time when we're ready to look again in the future! read more

Tracy is super professional and a tough negotiator, yet she is fully chill! :) . I refer her to people all the time and I always get great feedback. She takes the time to understand all the moving parts and personalities so the showing and transaction process is smooth. She always has her paperwork together which I really appreciate! She knows her market and she fights for sellers and buyers. A must to interview if you are looking for an honest and detail oriented agent. Love her! read more

If you need a house, you need Tracy. After purchasing a home with Tracy as my agent, I can confidently vouch for more than just her professional skills and warm personality, I can also say that she brings so much more to the table than you could imagine. She is truly the "all-in-one package" I needed in a real estate agent: 1) Taught me (a first-time homebuyer) the ropes with her deep knowledge of current/historical real estate market trends. 2) Helped me figure out and find the perfect house with her lived experience of local culture and pros/cons of every SF neighborhood. 3) Closed the deal as an expert home matchmaker. Not only did she patiently help me figure out the home I wanted, but she helped me get the house I fell in love with (even though I wasn't the highest bid--which is unheard of!) 4) Insane negotiation skills (see seriously she should teach a class) 5) Excellent communicator, making the home buying process as smooth and stress-free as possible. Knowing that you having Tracy as your advocate while scoping houses and throughout the chaos of escrow was a God send. Even after the close-of-escrow, Tracy has continued to leverage her network to make sure that I have the contractors, landscapers, and tools I need as I remodel and build a new life in my new home! read more

Tracy is a force on the negotiation table. I've seen Tracy time and time again come through for her clients and industry partners. It's rare to find such exceptional service in an industry flooded with professionals always looking for a deal. Tracy goes above and beyond with her industry/market knowledge and is one of the strongest resources I've encountered. I'm extremely thankful for Tracy and her dedication to providing the absolute best experience possible. Had it not been for her professionalism, demeanor, and networking abilities I would be lost in San Francisco. If you're in the market to either buy or sell a home in SF, Tracy would be the obvious choice. Thanks for all you do! read more

We Found Tracy and Michael at Level Up Group to be the perfect team for us first time homebuyers in the bay area. Extremely knowledgeable about neighborhoods and market conditions, and very patient and responsive to our questions and concerns. Overall they were incredibly thorough. Thanks to them we found our dream house in an extremely competitive marketplace within the first couple months. Highly recommend you give Tracy an exploratory call if you're househunting read more

Tracy was phenomenal. I was referred to her from a family friend a couple months back and told that she would be an excellent choice for buying in the Bay Area and I could not have asked for a better option. Tracy did an amazing job of balancing between being straightforward while not being pushy; she asked all the necessary questions, but also did her best to ensure that I didn't feel like she was trying to move me along or make any decisions too fast. Tracy has an excellent knowledge of the Bay Area market and did a phenomenal job of limiting down the places I looked at to ones that I knew would be interesting/useful. She also did an excellent job when touring a place getting all the right information from the seller to help me make my decision. I would 100% recommend. Tracy was always available when needed and helped guide me through my first home-buying process, made even more complicated with the coronavirus, with aplomb. read more

Tracy is a great realtor, the best I've ever worked with. I never would have been able to purchase my current house without her help and guidance. She was top-notch in every phase of the process. She listened well and really understood what I was looking for. She has vast knowledge of the market and seemed to know everyone in the business. And then, when I found the house I wanted, she worked so hard on every step of the process, from securing financing, to negotiating with the selling agent, to sealing the deal. I would use her again in a heartbeat, but I probably will never have to because she helped me find the house of my dreams! read more

Working with Tracy is great--she is super knowledgeable and is so down-to-earth. Her demeanor creates a calming environment during what could be a stressful time. She is very professional yet, creates a personal relationship. She is available and helpful when needed and has excellent integrity--she is very forthright. Really love working with Tracy! read more

Tracy was a delight to work with! She is always prepared, punctual, organized, and willing to go above and beyond for her clients. Her communication is excellent, and she really listens to her clients' needs. Tracy is very knowledgable about the market and makes sure her clients get what they are looking for. She's helpful from start to finish. Tracy will make sure the home-buying process goes as smoothly as possibly and will support you all the way. I have and will continue to recommend Tracy to everyone! read more

Tracy is as good as it gets! We were referred to Tracy by a friend, and let me tell you we are glad we were. She is extremely knowledgeable when it comes to the real estate market and truly knows the ins and outs of San Francisco. As first time home buyers, we really didn't know what we were getting ourselves into. But Tracy made sure we understood the home buying process and were comfortable during the entire journey. She would stay up on the phone late at night with us when it was crunch time as we were putting in offers and writing cover letters, helping us review them and making sure we were good to go. Tracy truly has her clients' best interests at heart and doesn't push them just to make a quick sale. She does her due diligence and makes sure that the property checks the boxes and is a good investment, ensuring that her clients are making the right decision. She is extremely kind, generous, communicative, and just an all around awesome person. We will definitely be using her in the future, no doubt about it. If you're looking for an agent, don't waste any more of your time and go with Tracy! You won't regret it. I highly recommend her and can't say enough good things about her. Thank you Tracy! read more

Tracy is a great! We had an amazing experience working with her. She did the best she could to help us getting our dream house and we still can't believe it actually happened! She is very knowledgeable and extremely professional. I'm very grateful for having the opportunity of working with Tracy! read more

Tracy and her team at Level Up were simply excellent. Tracy is knowledgeable, professional, and personable. Truly, she is a consummate professional. We were first time buyers searching for a forever home in San Francisco and she was completely supportive of our goals and timeline. Throughout the entire process I felt like she was advocating in our best interest. I genuinely felt like she was in our corner. She was responsive to both phone and text communications and was happy to field all our questions. When it came time to make an offer she was a tough and highly skilled negotiator. I would highly recommend her to anyone. read more

Tracy engaged with us very quickly and effectively, and started adding value to our search immediately. We were fortunate that we found a suitable property quickly. Her advice in formulating the offer and dealing with the seller and their agent was spot on, and led to a successful offer (not easy to accomplish in this hot market). We felt that we got a great property at a price that was fair to us and to the seller. Tracy directed us to trades people that have been easy to work with and done very good work on some improvements we wanted to make. Tracy is knowledgeable, professional, extremely responsive, and very pleasant to work with. I strongly recommend Tracy- read more

Tracy knows the market unlike any other and has a quick/helpful answer to any question you can ask. She's a tough negotiator, effective communicator, and a demonstrated expert in the SF real estate market (and neighborhoods). We would not have been able to find and close on a house without her help! Highly recommend that you work with her! read more