I walk past the GLASS window grooming room and a old ass girl is man handling someone's Chihuahua…read morelike he's quite literally on a leash he's not going to do much they didn't. Pay for there dog to be beat DO NOT bring ur animal here from grooms they also have 2 lizards a tank I would completely understand if it was a big tank but it was not they had 2 bearded dragons in a tiny tank the fish looked like they were abt to DIE they had beta fish in plastic containers ON THE SHELF and mind u they had no room to swim around they were absolutely miserable even the guinea pigs looked like they didn't want to be there

Received outstanding service from Rachel while searching for allergy shampoo for an itchy dog. This…read moreassociate when above and beyond for everyone who came in the store. She even opened the door for as we were leaving with our hands full of bags! Rachel provided stellar service!

I am giving 2 stars because Edgar was wonderful. I brought my Parti Yorkie in to get his first cut,…read morepuppy cut. He is 3 months of the 24th. The groomer was named Kenzie. First off, she tells me there is no such thing as a puppy cut and groomers don't know what that is. I'm looking at her thinking, I have had small dogs since the 1980's, before she was even born, so yes there is. Then she tells me she probably can't do the cut because it's his first time. One hour l get a call, saying she could not do what I wanted because he was too timid. I go to pick him up and he looks the same. I say, he always going be this way until he gets used to it. The next time will be the same. She tells me to get an electric toothbrush and run it over him so he can get used to the noise. What? What kind of unprofessional advice was this? I should have not left him, because of my conversation with her before. She wasn't even going to try. And had the nerve to give me a bill for $42. Edgar, the Manager was great! Who said the groomer was new. I could tell. But it was the know-it-all attitude she had, that got me, and misinformation she gave. Pretty Paws is closed , so I try PetSmart. No thanks, I will find a local groomer. Teach your new groomers to always have an open mind. And get rid of a know it all attitude, especially when they are NEW GROOMERS.

went to this location for the first time to have my Maltese groomed…read more the haircut was "ok", not great and had to point out the nearly 1" length difference on one side of her face since it was evidently not obvious enough to the groomer. the bigger issue with this place was how completely filthy it was. I saw dogs beng groomed one after the other and not one of the employees swept the fur off the floors or even the individual grooming station tables, including in between their breaks. i had black fur all over me when I left and my dog is a non shedding Maltese with pure white hair, not fur. she was covered in the dog hair from other dogs with who knows what they could possibly have. i bathed her the moment I got home and had to fix the uneven parts of her head and face. will not go back.

Good service, lots of products good place to go if you like animals!! Very reasonable prices and…read morevery pet friendly, lots of fish.

Best pet store in the Arklatex! I have recommended it to all my family and friends. Most helpful…read moreand caring staff around. I live over an hour and a half away and will only come here.

This is my baby's second home. I'm doing my residency at LSU and it's great to have zoo keeper to…read morerely on. They are super helpful since my schedule changes quite a bit and are very affordable. My dog isn't the nicest guy to new people but he loves coming here and a lot of his anxiety has already improved! The staff is always so sweet and knows who all the pups and parents are. I highly recommend!

Love this place. Our pup always has a good time and they are super convenient with their hours and…read moreflexibility. You can't beat their prices either

This is a great feed store unfortunately I just found, but they were extremely helpful and ordered…read morewhat I needed at a great price and it was in the next day! I will definitely be back!

We went there a few days ago they had seedlings for the garden baby chicks and feed for the…read morechickens not only were their baby chicks healthy pretty coats and actively chirping with glee the real star of the show is the young lady who works there. She had an astounding amount of knowledge about ALL of the products I asked about and genuinely enjoyed helping the customer she took her time to answer all my questions and always treated me like I was the only one in the store and she had all the time in the world to help me purchase what I needed. They products here are high quality and fairly priced but the reason I'm going to make this my new feed store is because of the expert they've hired to work there. Thank you for treating me like my business matters to you.

Annesley does a great job with our Pinto Bean! Great place, clean atmosphere, very affordable!read more

I take my dog there they're really good with my gizmo The groomer is awesome. She has a lot of…read moreexperience and she's very good with my dog. She has patience the people that work in the other part there very sweet and kind and I always that as if you need help find anything.

Worst customer service. Went in to buy a new cage and supplies, for my two conures, and pick up…read moresome toys and leashes for my golden retriever. Terrible customer service, Avoid!!! The woman was very rude! I left and will never return. Absolutely unacceptable. Do better.

I have been taking my pups to Dogpatch for grooming for probably 20 years now and have never once…read morebeen disappointed in the care and service my pet has received. This is a great facility and I plan to continue going to them for grooming for years to come!

My 17 & 18 yo daughters went in there to purchase fish. The employee would not let them purchase…read morebc the 17yo was picking the fish out. The 18yo was there and said I am the one buying, she had her ID and DC.... The worker very rudely said you need to come back with parents and walked away. I called up there and she was rude and then I asked to speak to manager. Manager did not seemed overly concerned. They went to Petsmart and had a great experience.. Will not shop here again.

I have purchased over 1000$ of dollars over a 6 month time to start my fish tanks. I have 4, I have…read more2 fish left that is still alive from this store. I went in yesterday to pick up some plants and food. The store was extremely dirty, lights were off in locations that should not be. I don't know what is going on with Petco but I will not return to a big chain store for any of my needs.