6 months ago I would have given this place a 5 star. The last few times have been a nightmare. I started to order online cat litter and salt and sometimes cat food. All very heavy things. My husband is handicapped so he cant carry these items. The 1st few times were great. Order on line, messaged when ready, go there, immediate service helpful into trunk, the whole customer service package. The last few times they started to not have the product or maybe 1. This was starting to be norm. Now they never have litter. Says it's a hot item and it can be ordered but its not there ober and over. The customer service people have been clueless, they weren't coming out after 15 mins of arriving, cant find orders, the list goes on. Totally incompetent now. I out in an order last week. I get notices one way, in person they have totally different. They never know anything. Then I saw something the litter was coming today last week but never heard back and they had no record of it, never said when it was coming, if ever. Then I looked at my bank account and there is a charge coming out for the cost ofn4 litter bags that I never got or heard of or were told are ready. I was furious. So yet another trip there to find out what's going on. They cancel the order. So hopefully the money gets put back in fast or there will be a big problem. And im still out litter for over a week because they have no communication, never know anything and cant be trusted. Im done. I went to cal ranch. I paid a few dollars more but at least they had what I needed when I needed it. Also found their water softener salt to be way cheaper. To bad because when tractor supply was good they were great. When They are bad they are horrible. read more

Firstly, we needed a bordatella vaccine for a well dog living a sick dog. We called our local Havasu one, was told come on in , we have a few. Showed up and not only were they out but the clerk was bitchy and mean. We called Bullhead, they said wait a sec and confirmed that they had some in stock. We got there and everyone was so nice and helpful! They even gave us an ice pack to keep it viable on our return 1.25 hour drive home. Bull read more

I woke up early today and had ran out of propane for heat in my fifth wheel. Googled fill propane near me and Tractor Store came up. I called to make sure they could help me. The person who answered the phone I believe her name was Emily, she was so nice and polite. I arrive and go in to ask to for propane service and Brian came out to fill my tanks. He was great, checked my tanks for date safety and was great to chat with while he filled my tanks. I appreciate the great customer service and wanted to shout out. If you need a great store hit up the Tractor Store in Bullhead City, AZ on Hancock! Thank you for starting my day out great!! read more

I went into purchase a product, I asked the cashier where I could find it in the store. First time in my lifetime (I am about 70 yrs old) I have been questioned as to what I was going to use the product for and was told I was not "allowed" to purchase it. Wow, all the junkies in town buy their needles here and they don't get questioned about what they want to use it for wow. I felt like I was transported back to Nazi Germany in the 1940's. Wow. Capitalism at its worst. read more

First time I came here was not a great experience but I'm glad I decided to give it another shot. I was helped at the customer service desk by a woman named Ry. She was extremely helpful and very concerned with my needs. It's great to get good old-fashioned customer service like this these days. She made my visit Pleasant. I wish I could find this type of customer service everywhere I go. Thank you Ry so much read more

We were visiting from out of town and we locked our keys in the car. I went back into the store and asked if someone was able to help us get into it and Brian came to our rescue!! He was awesome and persistent Thank you for helping us! Great customer service! read more

Hubby and I stopped in here yesterday to look at some safes and they had a pretty decent selection to choose from. They ranged from holding 16-80 guns, and they were all 15% off as well. They don't offer delivery, but we were able to pay (so we could get the discount) and will be returning this week to pick up. The gentleman that helped us was friendly, knowledgeable and not pushy at all. They also have so many other things that you would not expect to find in a place called Tractor supply like kids toys, baby onesies, Christmas decorations, candles, and kids rubber boots to name a few. Looking forward to getting our safe home so we can start stashing away our gold bars. ;) read more

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I just got off the phone with the company and a lady named Noel helped me she was amazing I simply called to just get an idea about an order when it would arrive at the store she went above and beyond any expectations she was amazing and I know that I've given tractor supply a bad review before but this female was so helpful and considerate and so awesome that I would recommend shopping here to anyone. Why can't all people be that amazing and helpful, I know she was just doing her job but 85% of the time anymore people That are supposed to be doing their jobs make you feel like shit when you ask them a question about something to do with where they work read more

I have always loved TSC and today was my first visit to the bullhead City location. The gentleman at the front of the store was very friendly and attentive to us. Also another gal that was working was awesome. And the manager William was amazing. His customer service is number one. read more

Wow! In a day and age where customer service seems to be lost, I have found it! The ladies at Tractor Supply Company In Bullhead City went above and beyond the call of duty to make sure I was treated fairly and politely. Stephanie, Noelle, and Ryan ALL worked very hard to take care of my situation. I've driven a tractor like 3 times in my life so I had no reason to shop at Tractor Supply. But they have kayaks too so that's why I went in. It's now my new favorite store because of the efforts of these 3 great people. Keep it up Tractor Supply! You've earned my business, my thanks, and my respect! read more

Great local place for hardware items. Always find some unique item On their sale area. read more

First time in nicest people who work here. Ended up buying some food for my pets . Love the products they have . Coming back for sure!!!

Have finally found a place in the area that carries high quality dog food. Call me crazy, but I'm a stickler for feeding my dogs a grain free, made in the good ol' USA dog food. Folks, please don't buy dog food made with ingredients produced in China ... you've read the horror stories about the strange creepy things being discovered in dog food and human food. The product I buy is Merrick buffalo and sweet potato dog food. THE boyfriend thinks I'm crazy for spending a small fortune for dog food ($58 for 25 pounds), but I don't care. I truly believe it will prolong the lives of my furry family. My older dog (15 yrs) is a pug, and pugs are notorious for their bad breath, with their smooshed faces and all. Since being on their second bag of Merrick, the pug's dog breath has gotten much better. Our younger lab/chow mix has a beautiful black shiny coat which I know stems from feeding her the good stuff. read more