Run away. While the store has its good aspects, and the…read morestaff are kind and helpful, the owner herself is not kind to her customers. Though she may appear kind at first glance and will be kind to your face, she is not a nice person at all, at least from my experiences which were terrible. Years ago I came in for some raw milk and honey and overheard the owner gossiping about me to another staff member who looked very uncomfortable with the situation. The owner was saying very unkind and hurtful things about me, things that were not true in the slightest, driving me to tears, and was unaware I had entered her shop. After I made my way to the cashier's desk, she pretended to be kind to me after having just been insulting and gossiping about me. Apart from the two faced owner, the prices were terribly high for the purchased items, and the items were sometimes subpar. Don't get me wrong though, the other staff members are friendly and helpful and very knowledgeable about their work, it's just the owner that makes me feel like I could go a whole lifetime without visiting this little town shop ever again. Don't get me wrong, I did try to like it and find some redeeming factor there, but between the high prices and the owner's attitude towards not only myself but others as well, and it is not without a heavy heart as I write this first negative review that I feel like it is best that I do not recommend this shop to anyone. Trust me, you'll find it best not to visit this troubling shop. I cannot stress this enough. For her sake and the sake of her business though, I truly hope the owner learns to be a better person.

I adore this little shop!!! Nestled in the corner of the…read moretown square it is a WONDERFUL GEM!!! There is such a variety of products, dry goods, baubles, books and nick nacks for everyone. I could get lost in here!! The staff is friendly, helpful and knowledgeable about all the wares they offer. I have been in this store on many occasions and have been greeted warmly each time I enter and absorb the tranquility of this space. I have gone in with questions on specific things and have been helped beyond expectations. I try to get to this shop everytime I am in town. Always smile and safe travels on your journey.

I just had a great experience here that I wanted to share. When I walked in, it smelled nice…read more(instead of like animal waste like at other pet stores). Rick greeted me right away and helped me find what I was looking for while providing helpful info about the product and brand. He later let me know about a lot of services like delivery and price matching that the store provides. The store had a product in stock that was out of stock at other pet stores (antimicrobial eye rinse for dogs). This experience took away a lot of my frustration in caring for my dog. They have gained a new customer in me :)

They're always so friendly and helpful. They have an enormous selection of high-quality food,…read moretreats, etc. Plus, it's next to Trader Joe's so I can get treats too.

Great pricing, awesome service, good selection of healthy pet options, so glad I found them!read more

We buy all our dogs food & treat there haven't used the dog wash yet . The staff is always help and…read morego out their way to find what you need

Things are not going well. After Travis the store manager…read moreleft things are just not the same. The bathrooms are dirty every time I use them when I'm shopping at the store. The new store manager talk to people very rough but not sure he see it specially on the phone and come across RUDE and UNPROFESSIONAL. We really like this Petsmart. Always a good selection, great service from some of them. But now my biggest beef is prices are getting out of hand. Our dog food of choice four years ago was $49 for 50 pounds. Over the last three years we've seen the price rise up to 100 dollars for less product. Today, same dog food brand is $90 for 30 pound bag. Same sized bag, just less in it. Know this is a bigger issue, but enough is enough. I change the diet of my dogs for more organic so will not be using Petsmart anymore.

Today I brought my 18-year-old Pomeranian to the groomer, and what happened was unacceptable,…read moreunprofessional, and honestly heartbreaking. My dog is extremely small, fragile, and senior, so she requires gentle handling and extra caution. Instead, she was put in harm's way by her groomer, Ronnie F. Ronnie called me to say that my dog had "slipped out of the leash" and fallen to the floor, hitting her hip. She delivered this news without any apology, without urgency, and without the slightest concern for my dog's well-being. Her tone was cold and dismissive, as if she was inconvenienced by the accident not responsible for it. A groomer's FIRST responsibility is to ensure the animal is properly secured before picking up any tools. Especially with an elderly dog, safety should be the top priority. The fact that my dog fell at all shows clear negligence. But what disturbed me even more was the groomer's attitude afterward. When I arrived, Ronnie continued speaking to me with a nonchalant, irritated tone--like she was the victim in the situation instead of the person who caused it. She still never apologized. Instead, she raised her voice, said she "needed to go to the back," and walked away as if she could not be bothered with the very real possibility that she had injured a senior dog. I was polite to her the entire time, yet she acted as if she was being attacked, even though all I wanted was an explanation and reassurance that my dog was okay. My aunt asked how a secured dog could fall, and Ronnie's response was, "When they're this old, it could happen." That statement alone shows a complete lack of accountability. Age is not an excuse for negligence. What happened today makes me seriously question how many other animals have been treated this way. Mistakes may happen, but a lack of empathy, a lack of responsibility, and a complete failure to show basic professionalism is unacceptable especially in a job that involves vulnerable pets. My dog could have been seriously injured, and instead of compassion, we were met with attitude. That is not the kind of person who should be working with animals.

Love this spot! I needed a new pet store for my dog after moving to the area. I stopped in here and…read morewas able to quickly find what I needed. The cashier helped sign me up for the rewards program while being very friendly and asking about my move. Parking & check out was a breeze. This will definitely be my go to pet store!

I'm really impressed with the Donelson Pet Supermarket. The staff is always warm and friendly. And…read morethey always offer to help! I've found prices reasonable, too.

Super nice place and always friendly people but really still too expensive for me unfortunatelyread more

Short and sweet review to shout out the awesome team working at this little pet store. My older dog…read moreneeds a very specific type of food, and it's only offered at a handful of stores around Nashville. For a while, we were picking up his food in-person, until I received an email saying that Hollywood Feed offers FREE same-day delivery. I was SO excited --and we've been using this service ever since! All you have to do is place your order through their website and select same-day delivery at checkout. I will note that you do have to be within a certain mile radius for same-day delivery, but we live on the other side of town from this location, so I can imagine it's a pretty wide radius. If you order before 6 p.m. you'll get your delivery that evening. Tips are recommended, but not required - although I'm happy to tip anyone who's lifting a 25 pound bag of dog food so I don't have to! The team often leaves us a sweet note wishing us a nice day, and includes few small sample treats for our dog. We'll continue to order our dog's food from Hollywood Feed for this level of care - you just don't find that at other pet stores!

Had my dog with me today running errands . Came in to pick her up a new lambchop baby . We found a…read morerare today . It's an Easter edition one with bunny ears .

I wish 0 stars were available. I just moved to TN from IN. Today was first time dealing with the…read morePetco grooming Department located on Thornton in Dickson. I scheduled my appointment online about 2 weeks ago for today August 17th at 4:00 p.m. this morning the groomer called me at 11:00 a.m. asking if I could come in earlier because they close at 6:00 p.m. today and she didn't want to be rushed first off why do they offer 4:00 p.m. appointment on Sunday when they close at 6:00 if it was going to make them rest secondly I agreed to come in an hour earlier if I get there at 3:00 just to find out that their records show that my appointment doesn't begin until 4:00 mind you they didn't tell me this until 4:00 so my dog sat back inside and the kennel or whatever for an hour then the groomer comes out and tells me that my dog is getting big and she's going to lunch so grooming when she gets back so in the meantime I'm very frustrated and so I talked to the manager and she's just like yes ma'am yes ma'am and they didn't offer to do anything and so they said I would be charged for just the bath which included a nail trim which was needed badly so I told him to make sure to trim his nails so the Grandma comes back from lunch doesn't say boo to me and then I see it finally at 4:45 that someone has my dog in the grooming area you know combing it real slow while the groomer has her back to me talking to that person so I asked another lady if she could go check to see if his nails have been done yet so we could go because I didn't ask for him to be styled or anything she comes back tosses my dog into my arms and I say well I checked his nails and they hadn't been done I said why she said because you're being very rude to us man just go free of charge so I went back to the manager that I spoke with earlier and I asked her I said man was I rude when I spoke to you and the groomers over there earlier she said no ma'am I said well they just told me they just tossed my dog in my arms and told me that I'm being very rude so they didn't even cut his nails or anything all they did was bathe and dry him which he wasn't even all the way dry and said to leave free of charge so she says what I'm a new manager so I'm not sure what can be done I said is there another man during the storm she said yes so she went and got him I told him the whole story and he says will let me go talk to him he goes over there and is over there with the groomers for probably I don't know 15 minutes and he comes back over and I said well what did they tell you why I was being rude and he said no we didn't talk about specifics all they mentioned was that you happen to say a comment that you've heard bad things about Petco grooming yes I did say that as a passing comment when I was talking to the lady who checked me in wasn't a big deal besides whether I heard bad things or not I was there to get my dog groomed wasn't I he didn't talk about specifics with him what the fuck did you go over there and talk about then So it all ended with My dog just getting a bath and nothing else Which I got for free big deal That's not what I went there to get all I ask was why did you ask me to come in an hour earlier if you're not going to start my appointment until an hour later and then you up and go to lunch so I gotta wait another 30 minutes till you get back And no one could answer me The other girls were like I don't know I don't know what we can ask her when she gets back from lunch And then she gets back from lunch and then stay boo to me The place is very rude I don't know how they're grooming skills are because I didn't get a chance Experience it But just for the store in general and the managers dug and whatever the new girl manager's name was and then the groomer is Emily J Negative negative review for those people And the entire experience

This particular Wild Birds Unlimited store is just as good as any other in the national chain,…read moremeaning it's rightfully spectacular! There are unique bird houses, nectar feeders, and other offerings I've never found anywhere else! They also carry an excellent selection of the bird seed brands we trust. It's a very clean, welcoming environment, and I highly recommend it to anyone who loves feeding wild birds.

My first time at this Wild Birds Unlimited location. They had all of the top-notch bird feeding…read moresupplies I'm familiar with from my former WBU store and Kiernan gave me excellent, personalized service and great recommendations. At one point she had to step away because there were a few other customers and her co-worker (Diana?) was ringing up one and others were waiting. Kiernan excused herself while I shopped and then came right back to me. She answered my questions and I never felt rushed. She offered to help me to my car with my stuff, too. So nice! Plenty of parking spots in this center but the Trader Joe's next door was really busy mid-day so the lot was pretty full.