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Townsend Agency

5.0 (1 review)
Closed • 8:00 am - 5:00 pm
Updated a few days ago

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Security services

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1 year ago

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N & D Security - Honeywell Total Connect 2.0 App To Arm/Disarm + Receive Notifications

N & D Security

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We had an amazing experience with this local, truly family-owned security company- N&D Security. So…read morewhen you call the company, owners Son-Mom duo (Perry & Sally) are going to pick up the phone. From the very first call, they were friendly, knowledgeable, and made us feel comfortable choosing them. There was no upselling, in-fact Perry convinced me to drop some unnecessary equipment (which would have otherwise added to the invoice price). The installation went smoothly, and the team (David, Nathan and John) took their time to explain everything clearly and answer all of our questions. What really sets them apart is the support after the installation. Anytime we've had a question or needed help, they've been quick to respond and genuinely happy to assist. The owner, Perry, dropped by a couple of days after installation to help us out on an issue. It's rare to find a company that truly cares about their customers the way they do. It feels great supporting a local family business, and we feel much safer in our home because of them. We did thorough due diligence for a couple of months and are happy to work with N&D Security. Please don't consume your time in unnecessary google searches, look no further and select N&D Security for all your security needs. We highly recommend this company to anyone looking for reliable, honest, and top-quality security service. Thank you N&D Security family from Chaudri family.

I am extremely pleased with the service I received and would highly recommend this local security…read morecompany to fellow Virginians seeking reliable, professional, and high-quality security solutions. From the initial coordination with Perry, with whom I was in contact with to set this up, through the final installation, the experience was excellent. The technicians, John and Nathan, were outstanding: professional, courteous, respectful of my home, and exceptionally knowledgeable. Although I was in meetings for much of the installation, they worked efficiently and independently, and everything was completed seamlessly. Their expertise and attention to detail were evident throughout the process. The system itself is excellent, and the installation was done with great care (and for an affordable, reasonable price). Most importantly, I now feel significantly safer and more secure, which is exactly what one hopes for when investing in a home security system. Choosing a trusted local company made all the difference. The personalized service, professionalism, and commitment to quality truly set this team apart. I am very glad I selected them for my security needs and would not hesitate to recommend them to anyone in Virginia looking for dependable, top-tier service.

Blue Raven

Blue Raven

(3 reviews)

I had no idea what to search for or what to expect when contacting a private security business…read more This was my first time seeking out these services in order to more safely address/resolve a situation with a mentally unstable, aggressive, and often-drugged up individual. I spoke with Mike on the phone last week about my situation. He was professional and patient with my little worry-filled self. He followed up diligently to my questions / concerns and provided resources that were helpful for my situation. He worked w my uncertain timeline due to this particular unstable individual's unpredictability. The situation ended up resolving peacefully. I am grateful for Mike's support throughout it, and I highly recommend working w him for your security needs - whether as a little female like me fearful and needing help; or private security for dignitaries; or for organizations needing security for events. It was difficult to figure out what to search for with private security, but through this experience, I learned through a bit of research that Virginia's Department of Criminal Justice Services (DCJS) has a website where you can look up a business related to security and see the license info (and make sure they are legit too if you're working w one private individual). You can also read into what the differences in training are for each of the certifications. Mike has agents available who can serve as unarmed and armed security with arresting authority. (There might be more security services his business does, but this was mainly what I was needing so that's what we spoke on!)

Mike was more than accommodating and helpful with my personal situation. Professional, polite, and…read moreextremely knowledgeable. He went above and beyond with thoroughness and I could tell that this came from a sincere desire to help others in need. I could not recommend more.

Bethesda Locksmith and Alarm

Bethesda Locksmith and Alarm

(60 reviews)

Jair was fantastic. He was immediately responsive on a Saturday, and available the very next day…read more(Sunday) for a low-urgency project. I needed help deepening the strike hole for my door. He asked for pictures of the lock and door jamb and gave me some diagnostic tests, all so he could make sure he knew what the job would entail and make sure he had the right tools. The job overall took him about 2 minutes, but he double checked everything before starting work and flagged a few items I should look out for in the future. To boot, he's a lovely guy with a very interesting background with a ton of specialized knowledge and training. I will absolutely call him for my next locksmith needs.

Jair is a great locksmith who is not only knowledgable of fixing antique locks but more importantly…read morewilling to take on challenges. My condo, like many in Bethesda, is over 60 years old. One of the door locks was already broken (to be exact: part of it was missing) when I bought the condo years ago. I asked the locksmith recommended by my realtor to come and fix it, only to be left without any follow-up and explanations, probably because he could not think of any solutions to a discontinued antique lock. That was very disappointing. Recently, I found Jair. I decided to give him a call after reading all the good reviews about him online. He responded quickly, came and inspected thouroughly, and explained to me the issue in details patiently. The most important thing is that: he was willing to figure out a solution to this difficult situation. He made an effort to source a new lock which is compatible with all the dimensions of my old lock. He also provided options for me when it came to pricing. Eventually I picked a pricier lock as I think it is worth investing. At the end, the problem was solved nicely at a reasonable price and within a short time frame. He even gave me additional advice on my door when he spotted that the door looks misaligned. I rarely write reviews, but I hope my experience can help home owners in Bethesda know who to reach out if they have similar problems.

Townsend Agency - security - Updated May 2026

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