MRI went smoothly, the tech was very kind and informative about each step. There was one issue, I asked the tech for a CD of the MRI just in case my physician did not receive it. She told me to wait outside 15 minutes. I waited 20 asked the receptionist she did not know anything about it. I told her I would return the following day, since I had another appointment. I returned the following day, no MRI anywhere she asked if I had informed the tech. No CD, had to wait again and finally received the CD. read more

Prompt excellent service for my MRI. Staff very professional and well organized. I would definitely recommend Tower Imaging

I would give 5 stars except for a couple of things. I wish I could schedule appointments online. It would just be easier. The second thing is that it took a long time before I could get an appointment this time. I was told that it was because one of the MRI machines broke down. Of course, that's nobody's fault, but it was disappointing. But once I got in for my appointment, I would give 5 stars. Everyone at the facility is excellent, especially the technician who performed the MRI. I will always return to Tower for any imaging I might need. ​ read more

I recently had a pelvic ultrasound at Tower Imaging, and my experience was excellent from start to finish. Scheduling was smooth and efficient, the front desk staff was kind, and I was seen right on time. The imaging technician was especially professional and respectful -- which makes all the difference during more sensitive procedures. She explained everything clearly, made sure I was comfortable throughout, and handled the appointment with both skill and care. The facility itself was clean, calm, and well-run. I truly appreciated the level of professionalism and attentiveness at every step. I would absolutely recommend Tower Imaging to anyone needing diagnostic imaging. read more

Went to Tower Imaging for a CT scan. Staff was very helpful and they were extremely supportive. Five Star for sure read more

Short wait to get in. Very nice staff and they made it as comfortable as they could. Very easy and fast to get report and disc of MRI.

What a truly wonderful group of professionals; kind, caring, compassionate, patient, and full of personality. We recently moved to the Santa Clarita area and were worried with the care we would receive from new and unfamiliar medical practices. We were pleasantly surprised and humbled to find that our experiences and interactions we had with those who work at Tower Imaging Valencia was nothing short of exceptional. Bravo! Indeed bravo! read more

This location is very helpful and makes you feel welcomed. I was needing a CT scan right away and they were able to squeeze me in under an urgent imaging order. Some insurance info, if your plan requires authorization, you'll have to pay a hefty deposit to get the scan before the clearance. It also depends on how your order is written, but if you get with contrast, you'll need to drink 2 cups of this stuff (forgot the name) and you'll get an IV of contrast for the scan. That's a wild feeling! I have issues with needles so the scan tech was very kind and worked with me when doing the IV. read more

I did an MRI with them, Great service and quick results - Very clean and professional.

Even though I was late. They all were very courteous and welcoming. They made sure I was comfortable and explained everything they were doing and what it was for. read more

I received a bill from Tower Imaging and paid for bill last Dec 1, 2025 using the pay website. I printed out the receipt for proof. On Feb 2026, my account was sent to collections stating that I never paid for the bill. I called Tower Imaging on Feb 13, 2026 and told them that I already paid for this account. They told me that I have to call the collection agency and give them the information. I called the collection agency and they asked me to email or fax them. The receipt which I did. I called the collection agency again on March 2 and they told me to fax the receipt again. Today, March 24, 2026, I called the collection agency again and they told me that Tower Imaging told them that they don't have a record of my payment. I told them I already faxed it to them and emailed it to them multiple times. The representative from the collection agency asked me to email the receipt to them again. I don't know what else to do. These people are giving me the runaround and I already paid for this last December 2025. I need to speak to a manager or supervisor from the billing department of Tower Imaging because they are the ones who sent me to collections when this account was already paid. I need this resolved ASAP. read more

Their front of office staff does their best but I had a huge issue making an appointment with them.. couldn't confirm the appt until I walked in The door. Easy to find, building f. There's a large parking lot but go early to fill out paperwork and find a parking space! I was in and out of there within 25 minutes including my ultra sound. The tech was quick and professional. Facility is clean read more

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Overall it was a good experience. The only bad thing is a week and half later I have a huge bruise from the iv not working the first time and it was hard to use that arm for days after. Once they switched to the other arm it went right in but after poking around on my right arm I think it blew a vein. But the staff was very apologetic and very very nice read more

Tower Imaging Valencia - Iv experience - Diagnostic Imaging Near Me - Valencia, California

Polite staff and helpful the whole experience. Was amazed on how easy my MRI went. Staff extra helpful in Getting me on and off of the table. read more

This was my first MRI so the only thing I had to go was my last two CT scans. This was totally different and the lady doing the MRI knew exactly what to so we did not start over and she didn't have to give me many instructions so it went very smooth. questions or answers had to be voiced process was excellent because I could see how that could double in time but it didn't so yes you get the five stars on this one read more

Very kind and helpful. Appointment was right on time. Excellent advice on how to proceed with the procedure.

They were so nice. I was late for my appointment, which was their last appointment. They stayed open a little bit more just to take care of me. I thought that was great. read more

Friendly staff, professional nurse, and excellent customer service. The CT scan was done efficiently and comfortably. I truly appreciate the care .The nurse explained the CT scan clearly and checked on me throughout the procedure. All staff members were courteous and respectful. Customer service was outstanding, and I felt well cared for during my visit. read more

I've had several Pet Scans at Tower Imaging and from front desk to imaging the staff could not be more professional and pleasant. The reason for the 4 stars is because I wish there was a way it was not necessary to fill out the same forms with the same answers for every visit. Petty but just a thought. Otherwise, absolutely nothing to complain about. read more

Very accommodating staff. Easy to schedule. We were able to walk in and have the X-ray done right away.

Nice location, with a friendly staff. They're right next to Henry Mayo Hospital and they offer free parking only a few steps away. Just be sure to arrive early, you will be filling out paperwork. A first time visit for me, but my wife had also been referred here by Kaiser in the recent past as well. My procedure was quick and easy, taking only some10-15 minutes. The filling out of forms and waiting around about another 30. read more

The people helping me were amazing, I am paralyzed and I felt very at ease, thank you

Great radiology with great staff members. Very organized and wonderful service. I would recommend it to anyone.

I was sent to Tower Imaging for a pre-op chest Xray. This is a walk in service, no appointment needed. The staff was welcoming as I entered and checked me in right away. I completed the necessary forms and waited to be called. Once called, I was greeted by the tech and taken back for Xray. Then tech explained the process, was professional and thorough. I was completely finished and on my way home in less than 20 minutes! Efficiency at its finest read more

Everyone seems to know their jobs very well and do a great job of explaining what they are doing which gives a level of comfort and assurance. read more

They are always so kind patient and caring!!! The wait is minimal and their attention is so personable !! Thank you for what you do!! read more

Amazing staff! I had 2 tests and everything was absolutely fluid and I was in and out in no time at all!

Everyone I came in contact with was absolutely wonderful to me. The technician was amazing & mindful of my small veins she took her time and with one poke the IV was in. Very clean, modern facility I highly recommend. read more

The staff here at Tower Imaging are very professional and helpful from the ladies that check you in at the front desk to the technician doing the services. I had a CT scan and a MRI and the attention to detail was so comforting the technicians walked me through every step of what they would be doing to me as well as what my experience would be, and that was so comforting. read more

The people at tower were super nice. Got me in fast. I came in with a blood clot and was seen right away. Then sent to the emergency room close by. Thank you. read more

Excellent staff, Jennifer is very skilled and efficient. Thank you for the excellent service.

Very professional staff. Very informative and helpful receptionist. The radiologist Very help & professional. Very recommended imaging facility. Thank you read more

Everyone was nice and helpful. Great experience and procedure was quick and easy. Thank you all. read more

The staff was nice. The tech was great and made me feel comfortable which was important considering it was a pelvic ultrasound.

I had a very positive experience with Tower. Office efficient, kind, helpful. experience with tech the same, kind and efficient. Recomend Tower for your imaging experience read more

Great experience. The staff is very loving and kind. Comforting experience. Great service and quick turnaround of images. I would recommend everyone who needs this service to utilize Tower Imaging. Thank you for remarkable servic. read more

I went for a ct scan for my lung. My appt was for 11am. I got the 15 minutes early and they took me in and I was finished at 11. wonderful friendly service. I highly recommend them. read more

Thank you very much! The atmosphere in the office is excellent and very welcoming. They assisted me with scheduling an appointment, and Daisy, in particular, demonstrated exceptional professionalism. read more

Front desk was very cold/unfriendly and couldn't answer simple questions and were VERY condescending about it all. Did not make me feel welcomed. Actually added anxiety to my visit. Luckily the technician was helpful and able to answer questions. But the front desk sour faces and cold attitudes do not help out anyone. read more

I am a Kaiser Permanente patient that was referred to Tower Imaging for an advanced test to help diagnose and get a second opinion with regard to Nodules found on my adrenal gland as well as my right lung. Immediately upon arriving at Tower Imaging I found a warm caring environment created by the folks that work there. My Technician was very kind and attentive to me before, during, and after my procedure. I would rate this facility as well as their staff with a 5 star recommendation and feel confident that my test results will be read and reported to my Kaiser Physician as soon as humanly possible. read more