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    Tours By Stella

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    Walk With Me Tours - George Luther, guide, former Park Ranger with National Park Service and guide at Outdoor Center on the Biltmore Estate

    Walk With Me Tours

    4.3(6 reviews)
    114.2 km

    The one star is added because of the prompt refund and return of the flask we left in the car…read more Otherwise this was a total disaster and a bait and switch situation where we discussed one tour over the phone and the day of we were told otherwise. We had paid a deposit for two days of tour but when we contacted them 3-4 days prior we received a curt email which incorrectly stated that we were only booked for one day. Most businesses would have at least reviewed emails after receiving a detailed note from a client before sending such a rude response as the one we received. When we asked in repeat emails about what options were available for lunch and other specific questions no answers were received. However, the day of the tour George tried to turn the blame on us stating we would have needed to pre- order the meal with him despite his lack of email response about meal options. We also felt racially profiled since his interaction with my husband who is Caucasian visibly altered in addition to his entire demeanor, once we joined them In the hotel lobby and he realised that the other members of the tour, myself included were black. We opted not to take this tour since we felt that the new terms were different from what was previously discussed (not to mention he promised full flexibility with tours repeatedly on the phone) and we couldn't figure out how he'd be able to take us walking with the boot safely. We also were very specific in prior discussions that we had no interest in visiting the Biltmore estate but this was what George was encouraging us to switch to the day of the tour (once again probably because of his own limitations) He also tried to make us try to sign a waiver but then he got angry and defensive when we politely asked few polite questions about his insurance coverage and things to clarify what he was asking us to sign. Overall, I consider this a near miss event since everything suggested this tour would have been a competent disaster of a day had we gone on the road with George. The tour we ended up taking instead with a different company far exceeded our expectations without any hassle or racist undertones. George will probably try to defend his behavior by accusing us of being rude (this is in response to us asking for clarifications and for what we booked ) but since issues started way back from his side of the correspondence (or lack thereof) you can be the judge of the situation

    We went on a five hour hiking tour in the Pisgah National Forest area. George, our tour guide, took…read moreus to a beautiful waterfall and atop a tall fire tower with gorgeous views. I would definitely recommend this tour for any family!

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    Walk With Me Tours - Let Walk With Me Tours open the door to Biltmore Village

    Let Walk With Me Tours open the door to Biltmore Village

    Walk With Me Tours - Our groups love us.   You will too.   Join Walk With Me Tours for your next adventure

    Our groups love us. You will too. Join Walk With Me Tours for your next adventure

    Walk With Me Tours

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    Tours By Stella - walkingtours - Updated May 2026

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