Health Imaging Castle Rock was very Customer focused throughout the entire process. They also were…read morevery thorough with their imaging. Would return here any time I have imaging needs. Melinda, who answered the phones (or at least when I called), was super nice and very compassionate. I was lucky a cancellation happened for a time later in the day and was thrilled to get in. She helped me post imaging and am not sure if she was the same one I talked to before the appt, but I believe she was. She helped make me feel comfortable about what was required and provided me an estimate of time the appt would take, and to make check-in quick I was sent a link for pre-appt paperwork. So efficient, so nice, so easy peasy. Thank you for all that you do.

Absolutely awful! My doctor sent me here for a thoracic MRI. The staff was courteous. However, the…read moreradiologist did not give a degree of curvature of my thoracic spine. Said the doctor would need an addendum. She sent one over. Instead of doing his job, he still refused! Now I have to go to another provider to have more imaging, more radiation, and more out of pocket cost to me. All because the radiologist was lazy. I would not recommend.

I had a great experience here. The staff was friendly and accommodating. There was a glitch with…read morethe paperwork my doctor submitted and they made sure they got what they needed so I could get my xrays. THANKS EVERYONE!!

Very pleasant staff. Unfortunately, very few services are actually offered here and you will be…read morereferred someplace in Denver for anything but the basics.

Made my appointment and found my way here. Parking was easy early in the morning. You are on the…read moreground floor when you enter the Evergreen building where the office is. The office is on the first floor. Easy to locate. Restrooms outside the office. Check in can be done on your phone or in the office. I checked in and then went up to show my ID to prove who I was. There is another sheet to complete and then you go back to the dressing rooms. Got into the exam top. Encouraged to take purse with you as their cabinets do not lock yet. Shown into waiting room. Sat there until was led into imaging room. The imaging assistant was so friendly and personable. She was also very gentle with the machine. Didn't squeeze the life out of me. And she was very good with the hold your breath instructions. After imaging was done, I changed and exited. Not necessary to check out. Easy. And they have a patient portal for all your needs.

Sitting on the phone for 30 mins now on hold and no one will answer. I'm not sure how to actually…read moreschedule an appointment here since I can never get through on the phone?

The Urologist I met with (for less than 5 minutes) had a terrible bedside manner. Kept on repeating…read morethe word "cancer" numerous times (even though detailed tests weren't conducted yet). Was rushed out the door and had an MRI scheduled and a follow-up appointment with the Urologist. After my MRI was done, thorough notes and images were sent to me by the imaging business and it was concluded I didn't have what was thought I had. So, I canceled my follow-up appointment because I wasn't going to pay money to have the Urologist tell me what I had already read in the MRI notes. After my cancellation, I received 2 calls asking to reschedule the appointment. Seemed a little pushy about rescheduling, which I didn't appreciate. So, I called and talked to their customer center (which is extremely frustrating when you just want to speak with the office directly to get things sorted out). Told the customer care agent I wanted to stop receiving calls from their office and to pass that along. The call dragged on and then I was transferred to an MA and told her why I wasn't planning on rescheduling and that I had wanted them to stop calling me. She had a bit of an attitude about it and then told me she'd pass my request along. Definitely won't be going back there.

One of the worst experiences in my life. The front desk person was extremely rude and disrespectful…read moreand her direct manager was even worse.

I've been to SimonMed several times for MRIs, CT scans, and X-rays. Until today I never knew they…read moredid Mammograms. So happy they recommended it to me today while I was here for an x-ray. The whole staff here is incredibly friendly, smiling and wonderful. They help you with insurance, forms and they do out of pocket. Highly recommend

2 visits to this location and both were scheduled appointments and both ran 30minutes behind…read moreschedule. Professionalism in the medical field is gone. 2 stars for price and ease of making appointments. Minus 3 stars for tardiness.

Ear was hurting so bad with my upper respiratory. I had to see a doctor for help. Made a…read morereservation online so I had a spot instead of going in and simply waiting. Hoped this makes the wait less. Parked in the shared lot. Checked in and completed paperwork and payment. Ryan then walked me back to the exam room and started the process. Logan was the physicians assistant. He came in and asked me to tell him what was going on which I appreciate. He checked my vitals and examined my ear. Ear infection. Sigh. Sent a prescription and recorded what his advice was. It's a little challenging if you're not used to getting your doctors note online. Ryan sent me a link on text and that helped. It was a good visit and everyone was helpful.

Today was my first time here, although others in my family have been here at least once and…read morerecommended it to me. Making a reservation online was easy, and I was able to pick a time within 90 mins of the current time. I showed up a few mins early and checked in at the desk. The woman there was pleasant and helpful. A few mins later, I was called back. I don't remember the name of the nurse who was helping me, but she was very nice, friendly, and knew what she was doing. A few mins later, Dr. Randy came in to talk to me. He checked my ear...that's why I went in, as I was afraid I had ruptured an eardrum. He assured me I hadn't, and he took a lot of time to explain what was going on, as well as different options I might have if the pain came back. I was out in less than 30 mins from my appointment time. I left feeling confident with the level of care I received, and I would definitely come back here if/when needed.

Dr. Deborah Fromm is my primary care physician and is ABSOLUTELY AMAZING! Currently I have a broken…read morefoot and am under the care of Acute Orthopedics in Lone Tree. As soon as Dr. Fromm received my x-rays from C.R. Adventist Hospital, she contacted me to see how I was doing. Since my injury on December 10th (today is 12/31/2016), Dr. Fromm has been working with me to find pain management strategies, including medication, with the least amount of side effects. This has proven extremely difficult, but she hasn't given up. I may be a medical number to the Orthopedic Physician Assistants in Lone Tree, but I am a valued person to Dr. Fromm! Since the generic Percocet prescribed to me by the hospital and refilled by the Physician's Assistant had horrible side effects, I sincerely appreciate the effort Dr. Fromm has put into finding something I can tolerate! Thank-you, so much!

I was a little hesitant to switch to Kaiser but I'm so happy we did. My son is 4 with speech delay…read moreand we saw Dr. Sheehan and she was so thorough and asked my son lots and lots of questions even though he struggled to answer them but she treated him like she would any other 4 year old who didn't have a speech delay. I felt like she actually cared about him and was a very warm Dr! She made sure we got him an OT referral right away. I wish we had switched insurance and saw her sooner!