This place is a disgrace. I have never ever seen anything like it. Eventhough my appointment was made and pre-paid upon showing up a very unfriendly staff told me that my hairdresser is not there and no one will be able to do my hair. I have insisted for someone to cut my hair as it was my last day before i was meant to fly to France for my 1st anniversery and for heaven's sake it was paid and travelled from the other side of London. Staff only spoke very broken english and they have never heard of customer service. I ended up wasting £10 on travel and have left very upset. This salon is not managed by anyoone, the hairdressers (who are very dodgy) rent the chairs from a landlord. Please i am begging you steer clear of this place as it will only disappoint you! read more