1.) Every time I need a massage and Elements is booked out 3 damn months... A+ has always gotten me…read morein same day! I've never had to wait more than a few hours to get in. 2.) Monica must be a wizard, mixed with a Jedi... cause her hands are pure magic! "Though she be but little, she is fierce!" She can and will send your knots running and crying like a bully. She is phenomenal! 3.) The place is clean and plays nice calming music. 4.) Pricing is fair / on par. Only flaws (in my opinion) *Some tables I've been on weren't heated. *Little bit of a language barrier. *There's not as much privacy in the rooms because the room walls don't go all the way to the ceiling. Because of this, you can hear people talking anywhere in the building, can hear people coming in the front door... etc. But most the time it's pretty quiet. A+ is a SOLID 9/10.

Avoid this place and go somewhere else if you want a good massage. I normally don't even leave…read morereviews unless I had phenomenal or horrible service. Unfortunately, this was the latter. I'll get to the point, no skill, weak strength , effortless, waste of time/money is how I would describe my experience.

I went in for a 90 minute deep tissue massage due to pain and headaches (I work at a computer all…read moreday). Deborah was absolutely amazing, checking in with me to make sure the pressure was good, and was very aware of when I tensed up and would ask me if I was ok. It's hard to find someone to do a good deep tissue massage but she was wonderful! I will definitely be back.

Great massage, I came in with a headache that I'd been dealing with for two days. She was able to…read moreeliminate my migraine symptoms by the end of the massage. I was truly grateful, I highly recommend her if you struggle with migraine related issues. Thank you so much!

I highly recommend Beck n Call Massage. I received a reply to my message on Yelp in a timely manner…read moreand was able to get an appointment the same day. Dorian was knowledgeable, kind and showed sincere caring in helping me to feel better. He spent extra time with me and concentrated on my stiff neck. I could barely move my head and now, 2 hours after my massage I feel so much better. After discussing my pain, he decided cupping and CBD oil would be good additions to my therapy and I'm happy to say it has made an improvement. Reasonable rates, calming interior and music. I'll be back!

Highly recommend. Relaxing atmosphere, very professional. Like a mini vacation. Great!read more

So I was driving through the Tri-Cities and was in desperate need of a massage…read more Tried this place and would come back for sure. The outside looks totally sketchy, but don't the best do?! They were very accommodating with such little notice and actually very good. If you are looking for a good deep tissue massage, go no future. Language barrier for sure. They spoke little to no English. Clean, yes. Quiet, yes, Relaxing, yes. Solid massage, YES. And also, to the people above who says it's not a $60 massage they are wrong. It's called a tip people, 60$ PLUS a tip...if you care to give one.

DON'T WASTE YOUR MONEY. MUCH BETTER PLACES IN TRI CITIES. I paid $60, up front, for a 1 hour…read moremassage. 30 minutes into the massage, the masseuse asked how much tip I was going to give her. I told her $20. She said my massage was done. She said my $60 paid for only a half hour massage, plus tip. I was going to give her a $20 tip AFTER the massage; $60 massage + $20 tip = $80 massage. I will never go back to this place again. There are many more salons I can go to with much better staff, and without being swindled. I wish I could give it a zero star rating but, I can't.

Nobody does it better. Ana is intuitive and knowledgeable. She truly understands her craft and…read moregives you the best massage for you. Truly the best.

i have been to several places around here and Ana is the best. she has great communication and…read moredeeply cares about your experience. I have been around the world at some of the best massage therapists and I will go back to her every time. I paid way too much money for a massage on a cruise and it doesn't even compare to my experience with Ana.

Great massage every time! beautifully kind staff who always works with you for preferenceread more

Unfortunately, I do not recommend this place. Made an appointment at 1 o'clock, arrived at 1…read moreo'clock, they asked me to wait five minutes I said sure. I laid on the cold table in the cold room until 1:15. I got dressed and left. The Massage Therapist followed me outside and offered me a discount which I declined.

Warning to online bookers apparently it doesn't actually book your slot. Was told that even though…read moreI had a confirmation text my appointment was not existent and met with some very interesting attitude when I asked for clarification. So online services are useless.

Terrible terrible customer service. Wouldn't even respond to my complaints and concerns and…read morewouldn't even respond to better business bureau. I would recommend staying as far away from these people as possible. it's a bait and switch scam and they never have enough people working so I can literally never get an appointment.

Went here for a prenatal massage and it was amazing!! David M was professional and made sure I was…read morecomfortable and really focused on all the areas I needed relief ! Definitely will return & recommend seeing him for a massage if you are pregnant or not!

Wonderful! Thank you to all the staff! Elements is such a…read moregreat place,very clean and relaxing.

I've been seeing Michelle since 2018, transferring with her when she changed locations from…read moreRichland to Kennewick. I get knots in my shoulder and neck from poor posture that affect my mobility. When I first contacted ReNow, she called me right back and gave me a day of appointment (now I schedule in advance). She's very accommodating with appointment times outside of 9-5 hours and has a good music selection. Seriously quarantine needs to end, the ergonomics of my home office are terrible!