The staff at Total Wine is friendly and knowledgeable. Always able to locate a particular bottle or make recommendations. Their selection is vast. I've discovered several new wines I truly enjoyed and recommended to or shared with friends. It's also entertaining to walk through the craft beer aisles and read the names & descriptions of the beers. Is it just me that finds that entertaining?!? Great prices, friendly environment and my all around wine go-to spot! I even make the drive in from New Bern! read more

Total Wine & More - My current Cabernet selection thanks to Total Wine's recommendations - Beer, Wine & Spirits Near Me - Raleigh, North Carolina

A good Total Wine location! I don't usually come to this store and I was only in the area for lunch. The staff was friendly and helped me find the beer section and explained how it was organized too. Checkout was easy and painless. I've visited this this store a few years ago for a beer tasting class, and I'll probably be back again for another class at some point since the Total Wine closest to me does not offer classes. read more

Total Wine & More - It made me laugh to see a $500+ dollar champagne next to a $8.99 champagne haha - January 2026 - Beer, Wine & Spirits Near Me - Raleigh, North Carolina

See all

I had one purpose coming here -- to find infused drinks. And guess what? Mission accomplished. I grabbed a few to try and love that there were so many options! read more

Well-lit store and many discounted wine selections upon entering and right at the aisle endcaps, which were perfect. Easily accessible wine selections saved me the trouble of browsing or asking for recommendations. I'm used to enthusiastic and energetic customer service experiences at most Total Wine & More, but not this location. Did I visit the wrong location? Poor customer service experience. No welcome upon entering or pleasantries. I'm pretty sure I was the only customer in the store. read more

Total Wine & More - You'll be joining a team that lacks enthusiasm and good customer service. - Beer, Wine & Spirits Near Me - Raleigh, North Carolina

See all

I had called several locations and could not even reach a human - Then I called Total Wine and Chris answered on two rings! He was so pleasant, went to be sure he had what I wanted in stock, and helped me order it so it would not be gone when I arrive! The Total Wine in North Hills is always professional in every way - and this was another example. Thanks! read more

I discovered this chain when I was living in South FL, where the stores were MASSIVE. This one is tiny but still packs a punch. Even though this store was small, they still had a nice selection to pick from. I was excited to find Florida's Funky Buddha, but sadly they did not have any of my beloved New England ciders. In addition to booze they do sell cases of bottled water, gift bags, small gift ideas and more. I stood near a few employees and they didn't ask me if I had any questions. I usually don't want to be bothered in most stores, but I never mind being approached in a liquor store with some suggestions on what brews to try. A friendly manager did approach me at one point and we chatted a bit. I was here on a Friday around 1 pm and the parking lot was a hot mess, think Trader Joe's level bad. read more

See all

Although I tend to prefer to patronize local beer and wine shops, and not chains, I do enjoy this Total Wine & More. Quite a good selection of national and local craft beers as well as a wide selection of wine. The staff is not always the "friendliest," but are always very helpful. Parking at the shopping center is always at a premium, but that is not their fault. Craft beer prices are a little high in my opinion, but wine is well priced. My wife picked up several bottles of sparkling wine for $8.99, which recently just cost her $13.99 at our local Food Lion. I will definitely return to this location and recommend it to others. Wine tastings on Fridays and Saturdays are also a plus. read more

Apparently online order means nothing you have to stand in line and then get shoved aside and wait more until somebody finally decides to show up to look at the details because the cashiers are useless to do it read more

I live too far from one of their stores for a delivery. I was not told this while I was speaking with them. They took my order & withdrew my money after they cancelled my order. Then when I called them they said to call my bank & get my money back that way. Such poor customer service. Never again. read more

I may be slow on the uptake so didn't totally realize what happened until I was in my car. I ordered a very specific bottle -specific vintage - online, for pickup. It was $114. My husband picked it up. When he got home I noticed the vintage was wrong so I returned it later in the day. The woman in customer service tried to convince me to just take this vintage but it wasn't the one I wanted or ordered. When she rang up the return using the bottle I was bringing back it rang up as $102.00. She then had to manually adjust it to give me a full refund. Clearly what happened was that I was charged for the wine I ordered but then given a less expensive version, hoping I wouldn't notice. I wonder how many times this has happened to unsuspecting people. I try to patronize local shops and not big chains, and this shows why. No worries. No more Total Wine for me. This happened today. 12/18/24. read more

This Total Wine location has a great selection of beer and wine. The staff members are friendly and knowledgeable. The prices at Total Wine are great, I try to stock up on my go-to wine when I visit. read more

We did a tasting with John at the North Hills location. His knowledge of wine was astounding. It was a history and chemistry and business lesson all in one. Came away knowing much more about the wine industry. John is a true professional. read more

I love this Total Wine. They have the wide variety of delicious wines that you expect, but what sets this location apart is the staff. They are always helpful and friendly. There are free wine tastings here every Friday and Saturday, and my wife and I used to go every Friday. We got to know a lot of the staff this way, so now when I go there it's like catching up with old friends. read more

The ONLY place I found in the triangle to purchase my fav Pahlmeyer Jayson Red Wine! Great selection and staff was AA+!

I'm a fan of this Total Wine, they have a huge selection and are conveniently located. I usually go for their sale wines because you can score some great deals when things are on special. I especially like when they sample said wines so you know what you are getting before you commit. We wanted to get a nice bottle of champagne to celebrate the birth of our son and the manager was super helpful in sharing his top picks instead of just going with the big names. The employees are always helpful and the check out employees always have a smile on their face. I will say sometimes I find it hard to navigate the store, there are so many wine options and the organization isn't always the most intuitive. Usually I always end up asking an employee to lead me in the right direction! read more

Helpful, friendly employees & plenty of product to choose from! Should you need beer, wine, mixers, this is your one stop shop. Prices are reasonable & helpful signs get you to where you want to go. Prices are labeled clearly. They do wine tastings, which is helpful, especially if you want to try something new. Plenty of parking. read more

When we're in North Hills, this is one of our go-to shops. Their prices are comparable to, and sometimes better than, those at local grocery stores, and the selection is much better. They have wine tastings when we're there, which is usually on the weekends, to make it easier to choose. The selection is so big it can get overwhelming, but there are a lot of employees walking around ready to help. The employees at the counter are friendly and helpful, too. read more

They basically do one thing and do it very well. Some may lament the locally owned wine store, I am among them as Wine and Things was a favorite and as a business broker sold it twice. You can't beat the selection and the employees at this location do know their wines. It's not like a cold big box retailer that is staffed by people who barely know how to operate the register. They also have the best price I've ever seen on my house red which is Primal Root. $7.49 before the case discount. read more

I adore wine and everything revolving around wine. The Total Wine & More is not different and the location on Six Forks is WAY better than the one on Capital Blvd. The selection seems to be better, the store is cleaner, and the staff are more accommodating, at least in my experience. I love the prices at TW&M, however, I do feel that it takes away from the small wine shop feel so I find that I am not as much of a frequenter as I could be. They do have classes if you are inclined to want such things, but it does last the small wine shop feel that a number of local wine shops have with getting the one-on-one service. They do have a wide selection of "more", such as cigars, wine accessories, and gift items for the wine lover in your life. It definitely does not disappoint. read more

Just went to Total Wine & More after a frazzeling"ish" day and was welcomed by the friendliest and most efficient service from Anthony. Thanks man for turning my day around. In case there's more than one Anthony I was there around 4:30 and he opened up a register as lines were a bit long for one cashier. Anthony was at cahsier 21641. Thanks again. read more

I decided to stop by this after noon . I wasn't In there long before a gentleman named Anthony approached me , he was very nice and knowledgeable . I ended up getting his recommendations! Will try them tonight read more

Wine, beer, & cigars...oh my!! It really doesn't get much better than this place.....my theory is - if they don't have it, you don't need it. The selection at this place is remarkable. All wines are sorted by type and country making it very easy to find what you're looking for. If you're looking for that perfect gift on the way to a party, feel confident in stopping here as they have plenty o' staff to help you make that perfect selection AND an assortment of wine gift bags and cards. If beer is more your thing, you won't be disappointed here - there's everything from AB to imports, craft beers, and seasonals. They even have a huge assortment of cold beers, growlers and kegs. The layout of the store is nice - with an 'info' desk in the center that's always occupied to help you find the perfect selection. Love, love this place! read more

BEST Total Wine yet! It's sparkling new and nice and spacious, plus well-stocked, and of course great prices. Best part? They have a "classroom". I hope they always have great "classes" in session, cause the one on New Years' Eve was champagne and other bubbly wines. Real glasses, even. Consider me ENROLLED in this school for winos, I mean wine lovers. :) read more

A well stocked and clean place to get wine, beer, and ciders. The staff is helpful, knowledgeable, and friendly, a good blend to have. I have found their selections to be pretty good and their prices on par with my expectations. They claim to have a price-match guarantee, something I never tested nor felt the need to try. Parking and navigating the lot can be hazardous to your health - be forewarned you may get run over. Twice. And probably by the same car on different laps looking for a spot. read more

I've been to the TW on Capital numerous times, but hadn't been to this one until recently (which seems odd since I'm at North Hills quite a bit). It feels a lot less like a warehouse and a bit more like a wine shop. I went in looking for beer so I can't speak to the wine selection, but I was pleasantly surprised by the selection. I don't know if it was the layout or what, but it seemed like this location had a much better selection of beers. You probably won't find some of the more obscure selections like you might at one of the beer specialty stores like Tasty Beverage Co. and Bottle Revolution, but this is a good place to start if you're looking to diversify your tastes. read more

I'm not what you'd call a "wino" so I really stick to the "& More" part of the store. They have the best selection of gluten free beer and cider that I've seen in Raleigh as far as purchasing it in a store. They have all the normal brands like Woodchuck and Angry Orchard but also different varieties of things you wouldn't find in your local Harris Teeter (Crispin, Fox Barrel, and more). They have cases, six packs (both cold and not), as well as create your own six packs if you just can't decide what you want. Of course there is a huge selection of wine that someday I may peruse if I can get past all the cider choices. Obviously a huge selection of beer as well. Staff is always around to help. They have gift bags and boxes available if you need a quick gift. Also lots of fun items like cocktail napkins, even ping pong balls in case you want to play a rousing game of beer pong! read more

This is the only Total Wine store that I have ever been in. They have a great selection of wines. (have beer too, but I wasnt looking for that) All staff members that saw me looking asked if I needed help. One of the employees was very friendly and helpful and made some suggestions on wines to try after hearing what kind of wine we usually like. They were having a tasting which we took advantage of- with discounts on those wines. I spent way too much money there and found myself anxious to go back. The only down side is that since it is in a shopping plaza, parking lot very congested. If you love wine, shop here!! read more

I love this store. Staff is super helpful - seriously ask them for a recommendation on anything and they'll talk you through their picks. The selection is amazing and very extensive for both the beer and wine. They get new stuff in every week and are always mixing up what's on the shelf depending on seasonality and special releases. The best kept secret here is their complimentary wine tastings on Fridays and Saturdays. A set of different wines every week that are usually exceptionally well chosen! I almost always end up buying a bottle, just because the process of picking a wine is usually extremely overwhelming with the huge selection and they do such a great job curating some great ones. Keep it up TW! You're the best. read more

Staff is friendly and store is very easy to navigate! Prices are very good and even cheaper then grocery stores and online stores. The reason for the 3 stars is the parking!! I spent 15 mins driving in circles trying to find a parking spot. I had to park over by bonefish!!!!!Traffic is also very heavy.(wasn't a lot of total wine customers in the store so it's more of other businesses overflow traffic)I went on a Friday at 2pm just to put it in perspective. read more

Terrible customer service by cashier named "Michelle". I have gone in several time over a few months and every time she checks me out she is incredibly rude and always seems "put out" to have to be working at all! I called to complain to a manager and couldn't get past her on the phone. Shameful! read more

Terrible. Total Wine is always bad, but this one takes the cake. Terrible customer service. Wines are disorganized. This is a store for people who don't know wine, and are driven by write ups and scores from obscure reviewers. Last time I was there, I looked around for a bit. Wine everywhere, displays messy, prices not displayed with wine. As I walked out, I noticed there were 5 employees + a cashier. As I passed the cashier, she asked if I needed any help. Basically, the last thing they want to do is talk to customers about wine. But, if you need a shiny gift bag for $13, this is the place. read more

I can't get enough of this place! My husband and I are definitely beer people, not so much wine. (Ok, I can down a bottle of good champagne like nobody's business ) But we went in there just to look around and the beer selection is INCREDIBLE!! They also sell singles so you can build your own 6 pack and try out different varieties. I love being able to try all of North Carolina's awesome brews. The people working there are friendly as well. We have always had someone ask us if we need help and they've went above and beyond to find out what we asked. Two thumbs up! read more

It is a smaller Total Wine than I am used to, but has plenty of parking. The sections were great as was the customer service. I didn't know you could find Jai Alai in NC, but Total Wine had cases of it, as well as the rest of the standard Cigar City offerings all throughout the store read more

I had searched all around for a certain wine and found it here (not telling-- I want it to stay in stock!). The staff also pointed out another wine made by the same winemaker that was less expensive and rated equally. I tried it and am pleasantly surprised. Location is great and the store itself feels very warm and not too industrial. read more

OK. Just have to Yelp. Went in to buy wine and fell for "if you like this wine then you will like this wine" pitch. Sorry I did. The wines were Chauteu St. Michel and Gunwale. They also attempt to gouch on beer prices. I buy NC beers loyally and the mark up over a dollar on some over HT and other Grocers. read more

The employees were very helpful. I was looking for Kinky cocktails. The employee directed me to the exact spot they were located on. This saved me a lot of time and energy from wandering around the store on my own. Thank you very much!! read more

This is the largest Total Wine I've been to in NC & VA. I like that they have all the beers stocked by style. It makes it so easy to find the ones I'm looking for. A great selection always. Like most TW, they will have beer scattered throughout the store; you have to walk around so you don't miss something. As beer finally takes over wine in poularity they will someday have to rename these chains Total Beer & Wine. read more

Hubby and I stop here when in Raleigh. They have a large selection and the staff is friendly. They also have some cool novelty items too!! I always leave spending more than I intended. read more

This is one of their best location and I truly loved their variety!!!! I found everything I needed and the staff was really helpful and friendly. read more

If you want a large wine store where the staff will not acknowledge you, please shop here. The staff had frozen personality, or they were never trained to be professional. Please go elsewhere if you're looking for personal assistance. read more