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Total MD - Forest Hill

2.9 (9 reviews)
Closed • 8:00 am - 7:00 pm
Updated 1 week ago

Services - Total MD - Forest Hill

Physical therapy

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Glover Lesley MD

Glover Lesley MD

2.1(8 reviews)
5.2 mi

My over 20 year relationship with the Dr. Glover 5 STARS. However, the practice has very poor…read moreadministration. I often have to call for 2 days straight to get someone to answer the phone. If it's anything other than a well visit, I'm told by phone staff to go to an Urgent Care-even if I am willing to wait up to a week for a sick appointment. I have had this practice decline my sick call appointment requests all 3 times I have attempted to make one over the past 5 years. I often go without medication because the practice doesn't respond to pharmacist requests to refill routine medication. The Pharmacy tells my the practice won't take their calls either. 5 Stars to the Providers, 1 Star to Practice Administration.

Worst experience ever. Took 4 times to get an appt which was scheduled3 weeks out. waited an hour…read morein the waiting room, 45 mins in the exam room. I was never examined. Turns out i was in the middle of a medical crisis I could get NO ONE To help me. Callingthe front desk was useless. They either put me on hold, voicemail and never had the courtesy to say "Can you hold?" My blood pressure was 184/113. Another doctor told me if they could not get me in to go straight to the ER since it had been 2 weeks. I called the office. I was 4th in the queue. When it was my turn, they didn't even pick up. They put me in voicemail. The OTHER Doctor sent me to the ER. Did i ever hear from them? NO. I had to call the after hours service to talk to the doctor on call. It is a shame because I met Dr. Glover 15 yrs ago and liked her. I am with another doctor who is awesome.

Total MD - Forest Hill - urgent_care - Updated May 2026

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