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    Total Image Salon

    3.0 (2 reviews)

    Services - Total Image Salon

    Haircut

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    4 years ago

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    4 years ago

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    Le Posh

    Le Posh

    3.0(2 reviews)
    1.5 mi

    I highly recommend Le Posh. Very up to date on everything. The stylist are very friendly. They…read moredo understand exactly what you are looking for. I do recommend Le Posh!!

    I went to Le Posh for a haircut and color. I asked for my hair to be a few inches below my chin and…read morea dark red/orange color. The color was perfect, but the cut ended up shorter than requested (above my chin). The original stylist refunded me and referred me to another stylist at the salon, Willa, for extensions. I requested braid‑in extensions (natural look) and Willa recommended "Cinderella Hair - Better than a Weft." I'd never had extensions and felt the consultation didn't set clear expectations about how they would look, feel, or the installation process. The install took about four hours. I wasn't facing the mirror during most of it and wasn't given clear chances to approve the blending. After she straightened and blended my hair, Willa immediately curled it and said curling was necessary, even though I'd told her I normally wear my hair straight. When we checked the final result, several extensions were visibly sticking up near the top of my head; she lowered them slightly before I left. I noticed that night that if a curl fell out, you could see my natural length coming through. The next morning, after washing and blow‑drying, the extensions were not blended at all and looked bulky where my natural hair had been thinned (see pictures on their google reviews). I experienced significant scalp pain because the extensions weren't laying flat. I messaged her to have them removed; she initially ignored me (read receipts showed she saw the messages). After I sent a firm message saying I needed same‑day removal or I'd dispute the issue, she said she could get me in on Sunday. I had set a timeline for my hair to be done at the initial consultation and I expressed the pain I was in again and told her that she needed to get me in same-day or I would be going to someone else and she would reimburse me for what they charge to remove. She messaged me a few hours later and fit me in that evening for uninstall. The uninstall took about 20 minutes and she refunded me for the cost of the hair (at my request). I was not reimbursed for the installation fee or tip; she attempted to charge me for coloring the extensions, which I refused, as I was letting her keep the hair. Overall: I was very happy with the color but unhappy with the cut and the extension experience. The consultation and installation for extensions did not set or meet reasonable expectations, left me in pain, and required removal the next day. I am out $180+ dollars and I never received any type of apology. I do not recommend Willa for extensions or cuts, as I think she is too inexperienced to be doing either.

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    Total Image Salon - hair - Updated May 2026

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