The food ordering was a little cafeteria style. You order and walk down the like and you let the…read morenext person know what you just ordered. They ask again what you want and they make it for you, then you keep walking and add the salsas you want on to your plate. You sit, and take the receipt to the other counter to get your drink. The service was like a 2, they rush you to order and don't really seem to care if you know what you are ordering, just kind of 'NEXT' -- attitude. This was my first time going to Guadalajara and wanted to taste the food they are known for which torta aogada was one of them. As soon as we arrived to the hotel, this is what our bell boy recommended. It was walking distance from where we stayed at. Authentic-- I don't think so since it is a franchise I later discovered, but a good idea of what might taste like.
Food - 4 stars. tasty, and different. The tacos you get are premade and have 1 of 3 topping inside. Then they put meat of your choice on top. -- different than what I'm used to.
Service- 2 stars. You better know exactly what you are ordering.