I don't live in the area but this was the closest bank for me to go to at the time my debit card…read morewas stolen. Tamra assisted me in getting a new debit card and explained how to resolve my remaining issues . She was so sweet and knowledgeable. I'm so grateful that she works for California Coast . Thanks,Tamra! You're awesome .

This is one of the credit unions I currently bank with, and I'll be honest -- my experiences at…read morethis particular location have been a little hit or miss. Nothing terrible, just depending on the day and timing. Let's talk parking first. Whew. It can definitely be a challenge. The branch is located in the La Mesa Spring Valley Plaza, which is shared with several busy businesses like Round Table Pizza, Albert's Mexican Food, Vons, Sports Clips, and even an Asian buffet among others. Because of that, you may find yourself circling the lot a few times waiting for someone to pull out. If you're coming during peak hours, just prepare for that. I usually stop by when I'm already in the area running errands and just need to get in and out. For quick transactions, deposits, or basic banking needs, it works perfectly. Now let me say this -- the staff here are super sweet and very friendly. They really do try to take care of customers in a prompt and professional manner. I've never had to handle any major financial matters here, but for everyday banking needs, they've been solid. They also have an ATM outside and a drive-through option, which is convenient if you don't feel like going inside or you're short on time. Overall, California Coast Credit Union is a great credit union with multiple locations throughout San Diego County, plus access to shared branch locations in certain areas. That flexibility is a big win for me because I can bank pretty much anywhere I am in the city. If you're on the fence about joining California Coast, don't be. If you're looking to establish checking, savings, or just want a reliable credit union with accessibility around town, they're definitely worth giving a try. I don't think you'll be disappointed.

Friendly service, everyone is nice here…read more The only negative is that there's glass between you and the teller so hearing could be a problem. This place is pretty safe, so I'm wondering why there's glass here? Good location near downtown La Mesa and just off the 8 freeway.

I dropped by the Chase Bank in La Mesa yesterday because it was 'on my way' home but this bank is…read moreprobably the poorest constructed piece of architecture there ever was. I heartily agree with Jeff B. who left an excellent review on Jun 1, 2024. There is NO drive-thru ATM. There are at least three ATMs indoors which are positioned in such as way as to look like you can scan your debit card to open the doors to access them and still not be inside the actual bank BUT you cannot access the ATMs. The ATM on other side of the building was non-functional meaning it was just a blank screen. While I was there, 3 people walked up to try and use it. This ATM is not conveniently located. In order to access it, you have to park either in the parking lot which is huge or park on the street at a metered location. My advice? If you are a Chase customer, go to a different location to do your business. There are still branches out there that have drive-thru.

It felt like all hopes are lost because I went to 2 Chase banks and none of their ATM let me take…read moreout any money. So I figured it might be a system error, lucky for me I saw a Bank of America down the road, standing alone by it self but twice the size of the other 2 combined, plus 4 atm machines with shades back to back, so I decided to use it and voila, cash come out easy peezy, the machines are well maintained and the button are not faded or covered in cobwebs or dust, definitely come again as a convenience stop

Fabulous service!!!always! Consistent service, quality and…read morevalue. Been coming here for years, and wanted to come here for my Mother's Day experience. Thank you, Felipe for always making every meal special.

First started business with them for a car loan with Esteban, he was great in helping me. Then lack…read moreof communication I had a savings acct with them at the time of my car loan and it was closed automatically since I paid my car loan off, without my knowledge or consent to close, even though it should have been left open. Re-opened a savings account and that was closed by Mission Fed without my consent or knowledge via email or mail. The lack of communication and technical issues has made me not want to recommend them even though it's a credit union, the communication is very lacking.

I have been using this branch for a few years the service i…read moreget is always excellent the bank staff go above and beyond thank for your outstanding service

I submitted a power of attorney to this branch in August 2025. After numerous follow up visits and…read moreappointments, telephone calls, forms filled out and notized, copies of official paperwork, I finally had resolution on January 16, 2026. 5 months after. It was the most frustrating banking experiences I've ever had. And while I dealt with this branch and some of the blame for the length of time also goes to their corporate legal department.

Nowadays, most banking is done online, but if something comes up, and you need to speak with…read moresomebody at the bank, as I recently did, I was surprised how well I was received and taken care immediately with my concern. I had ordered a product online, that after multiple correspondence over a month with the vendor offering a multitude of excuses of why I have not received the product I found myself at wits end. I went into my U.S. Bank to put a stop and a reverse on the charges, and it was immediately taken care of by Aaron. I thought that was excellent service. I'm surprised to see a lot of negative reviews posted.

Stay away from the La Mesa branch on Spring Street. My 83 year old husband went for some help with…read morean auto pay issue. The teller was rude and told him to go home and do it himself. He got upset and another employee escorted to his desk and gave him two options: go home and do it yourself or bring your computer to the bank. They told him they had no access to his account! He came home so stressed out! Fortunately, he was able to get assistance from someone at the corporate office. We will try another branch and/or consider changing banks. No customer should be treated this way, especially a senior citizen!

Lovely experience today at US Bank. I needed to open an…read moreaccount but wasn't sure what was best. I sat down with Sarah and we talked through my different options. She even called corporate to double check that we had the most up to date information. Solid experience that makes me glad to have physical bankers in this world to work with.

This is still my favorite little branch of US Bank. I've only encountered a crowd here a few times…read morebut even with a few folks ahead of me, it tends to move really quickly. The staff has been virtually the exact same since I started going here and they're very good about remembering faces, at least mine, which makes me feel appreciated as a customer. Being inside of Vons makes this US Bank location extremely convenient for me when knocking out some quick shopping and getting my bank biz done in one swift motion.

Wonderful team always upbeat! Tell her Christina is especially helpful thoughtful and kind. Thank…read moreyou guys you rock!

Elise and kat were so helpful for me. I'm not a doddering old man yet but I'm getting there. They…read morewere patient and smiles and that really helped me. Thankyou for yr kindness.. AGAIN THANK YOU

I agree with other reviewers re. fees. I opened a blocked trust account for my kid. Contrary to…read morewhat I was told by the obviously inexperienced employee assigned to assist me when I opened the account, Bank of the West levied a $10 monthly "service fee" on the account after 1 month! Ridiculous to have a "service fee" on an account where the money sits in the account until the child turns 18 in 4 years! It took me a couple of visits to get it sorted out, and Joe the manager became argumentative in the process. (Did someone say customer service training was needed?) If you need efficient assistance at the La Mesa branch, talk to Margie. She is courteous, professional, and knows her stuff. 5 stars for Margie. 2 stars for the branch because of Margie.

Horrible customer service. Had the misfortune of dealing with the manager Joe Morales…read more Save yourself the headache. Bank elsewhere

*Note: this location is NOT in the mall even though the google directions will tell you it is. We…read morealmost walked through the mall but a helpful employee told us that this bank was better to be driven to and is on the other side of Walmart's entrance. God bless him! This is a huge location of California Bank & Trust and thankfully all we needed was the ATM. Grateful we found it and got what we needed.

For context, I have had multiple business relationship with this institution for more than 20…read moreyears. I had an S-Corp that I ran for 27 years and an LLC that I ran for 10 years, and continued to run with a different banking institution. in 2025 I had a fraudulent check that they cashed for $5700 and refused to reimburse me even though I know they have insurance for this sort of thing. They insisted it was my fault because I didn't discovered it until four days later than there appropriate period of discovery.. After 27 years in business, I sold my company and closed my account. I still had my LLC account and would've liked to have Bill pay attached to my online banking. After many hours in the branch and on the phone, they were unable to accommodate that. They were also. unable to explain why they wouldn't accommodate that. After several phone calls and several un returned phone calls. I was fed up and went across the street to Chase Bank. Who opened a bank account with interest, a debit card, and Bill pay within 30 minutes. I would highly suggest that you do not do business with this bank. If you're in La Mesa go across the street to Chase. They will be more than happy to accommodate you. California bank and trust has no interest in customer service whatsoever. I closed my account in five minutes without even single question of why I was closing it and this was not an insignificant amount of funds. Please do not trust this place with your money.