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    Torel Avantgarde

    3.8 (12 reviews)
    PriceyHotels
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    Really? Had to put the desk light in my night table.... NO light!!! That was the max!
    Jacques R.

    I thought this hotel was better located near the Douro river.... it is not.... it is close on a straight line when you look at a map, but It will take a good 20 minute walk to get to the riverside, walking west where all the action is, is climbing and then coming down or if you go east, it will be downward longer and get farther apart where you need to go. Once we got to the hotel, we were greeted immediately by a nice bell boy who took good care of our car and lugage. The reception people also very nice and amicable... they did tell me that I had a room upgrade.. well here is where my "review" starts. We came to a room that is super small... I am saying SMALL! Once you walk in, the bathroom is just to your right and the sink at the end of the tiny bathroom. To the right of he sink, an enclosed shower with the toilet all in one space.... the architects probably never thought someone was going to take a shower.... they did put a little metal separation in the floor but no door or curtain (well, it does not fit!) so when I took a shower, even being VERY careful, the whole area was drenched.... and with the metal separation and no drainage, everything was soaking wet.. had to though a big towel in the floor to try to contain a pond being overflowed and getting the rest of the room wet.... unbelievable!!! Then get out of the bathroom and imagine being at a dark room with practically NO light.... colors of the wall and ceiling?? Dark grey.... so if you thought reading, getting dressed, looking at something was an option, well NO.... I was completely annoyed. So much so that I called the reception and made a formal complain.... even though I was going to stay for one night, I could NOT stand it.... they tried to find a solution and offered me to go and see a suite to see if the space and room was better.... so I went to see the suite and again, same problem still small room with a small adjacent living room that was also small and dark!!! So I decided to breathe deep and try to sleep early and forget about this night.... we did not move to the suite as the issue was not solved. For the staff, I can say they are very good and amicable trying their best to solve problems.... for location, I would not recommend this hotel and for the room, well, probably the worst room I've been in my life. As for breakfast, in my opinion and coming from several high end hotels in Portugal, this was the worst of them... service was understaffed and variety was not at its best... so, I would skip breakfast there unless you have it included in your room rate. All in all, been there period!

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    Intercontinental Porto - Palacio das Cardosas - 1 King Junior Suite

    Intercontinental Porto - Palacio das Cardosas

    (26 reviews)

    €€€

    # of nights: 3 Room (booked): Classic King, Quiet Zone…read moreRoom (upgrade): Junior Suite #210 (Plat AMB) Room (rate): avg €665/night Check-in (early): ~1pm (abrigado!) Location: Superb (100 TA walk score) Welcome amenity: (2) drinks (wine, beer, soda) @ lobby bar In-room water: Vitalis 75cl (comp, daily replenish) Check-out (late): 4pm guaranteed (AMB) Suite: so at this particular property, the jr suite is more expensive than the 1BR suite bc it's larger and has a much nicer view; whereas, the 1BR suite has little to no view. View: Praça da Liberdade (semi-obstructed, construction) Balcony: Juliette (x2) Shower (water pressure): mediocre, 3/5 Soaking Tub: medium size, adequate Bathroom Products: Byredo Bal D'Afrique 5/5 Wellness Center (-1): Gym, Sauna, Bathroom, Shower Wi-Fi (speedtest): ~28 down, ~28 up TV: semi-articulating mount, allows input selection (firestick, etc.) * Additional city tax (3€ per person, per night) * Ambassador CR works on F&B (not gratuity) * Be aware of ongoing construction (starts ~7am on select days) that makes your entire room vibrate...

    I was exceptionally worried about our stay here after reading about all of the construction in…read morefront of the hotel from the metro line being constructed (plan to end in 2025!). However thankfully I did not book a room with a view of the city hall and Av Aliandos. The rooms with the view would have to face the noisy construction. Our room was facing a quiet courtyard with apartment buildings surrounding it. And it was quiet as a pin drop! Even during New Year's Eve! They even had heavy blackout curtains. The service was certainly top! They always put more tea for me, extra water bottles in the room, and snacks throughout each day of our stay (from cakes, pasteis de nata, fresh fruits, and chocolates). They were certainly always thoughtful with their touches. On top of it all, the breakfast was excellent! Fresh made to order egg dishes, plus a plethora of hot dishes (beans, cooked tomatoes, mushrooms, potatoes and even miso soup!). They certainly knew how to cater to different tastes. Also the location could not get more central! Right in the middle of all the sites and walking distance from any where you wish to visit in Porto. Overall we loved every second of our stay and hope to come back!

    AS 1829

    AS 1829

    (8 reviews)

    €€€

    This hotel has so much going for it…read more.. PRO'S: - excellent location with shops and restaurants right outside the door - a young, enthusiastic and helpful staff. Kudos to the gal who works the front desk (unfortunately, I can't recall her name, but I believe she may be the only female front desk attendant), who so graciously recommended some fabulous restaurants for us! - complimentary Portugese Egg Tarts and port, which seemingly was available 24/7 - a nice sit-down breakfast in a Michelin star restaurant, located in the lobby - a mini fridge stocked with complimentary snacks and drinks - a basic room that did the job CON: All that being said, there's one aspect that was not so appealing, which was the clawfoot bathtub/shower combo. It's literally located in the bedroom, separated only by a partition. Whenever we showered, humidity filled the room, which is a huge pet peeve of mine. I doubt this is a European feature, since I've traveled all over Europe and have never encountered this. Also, the shower curtain definitely needs to be replaced, as it was moldy on the bottom. Yuck! Because of this, I left the curtain wrapped around the outside of the tub, which resulted in water all over the floor. Neither a practical or good set-up at all! To top all that off, the most frustrating aspect, and I'd go out on a limb to say even dangerous aspect of the clawfoot tub/shower in our room, was the fact that the tub wasn't even bolted down. When Hubby was showering, he swore he felt that the tub was sinking into the floor. I thought he might have had too much to drink, except for the fact that he barely even drinks. So, how could that possibly be?!? Upon further inspection, I noticed that the tub wasn't at all stable, and that I could easily push it back and forth. What?!? We notified the front desk, and they fixed it but that was plain unsafe. How could a bathtub be wobbly whenever you moved around in it? That was really an accident just waiting to happen!! If you can tolerate the clawfoot tub/shower I think you'll find this hotel flawless. Just take this aspect into consideration, since you'll be showering everyday, right?!?

    We ADORED our stay here. The location was perfect for our first time exploring the city--walking…read moredistance from everything, lively (but not rowdy) street life right outside, very friendly and knowledgeable staff, and comfy rooms. The tub was also a huge plus for us because it's the perfect way to soak sore feet after a long day. Stay here!

    Eurostars Porto Douro - just beyond that bridge is Riberia Square social district, across the bridge is Vila Nova De Gaia

    Eurostars Porto Douro

    (5 reviews)

    This hotel provides affordable luxury just minutes from the bustling Ribeira Square social district…read moreand easily walkable to Vila Nova de Gaia. I highly recommend this hotel! We were able to walk everywhere in just a few minutes. It is located a little off the beaten path which made it really quiet and relaxing. We stayed down by the river front and across the river most of the time. If you want to go up into the city center, I recommend taking the funicular or uber if you don't want to walk up a huge flight of stairs. The walk to the city center is straight up the entire time but it was fine because we took a break at a coffee shop. This hotel has a beautiful rooftop bar with a really pretty and quiet view of the river. Our room was clean and the tile accents were beautiful. The front desk and bar staff were really friendly and everyone spoke English. If we go back to Porto, we would definitely stay here again.

    This hotel was comparable to a motel. It was not nice at all. Look up a few pictures of the hotel…read moreto get a better idea because the good reviews were misleading. The shower was broken, the room seemed slightly unclean, and there was an unpleasant smell. The carpets and overall hotel was ugly, the breakfast was mediocre. It was very sterile and bare bones, not a pleasant experience for a stay. They told us we would have to book a new hotel for the second night as we could not stay in our current room, and when we checked out to go to the new hotel they refused to refund our second night that we never stayed in the hotel. We went to the PortoBay Flores hotel and it is exponentially better.

    Sheraton Porto Hotel & Spa - Front Desk

    Sheraton Porto Hotel & Spa

    (27 reviews)

    We were reserved for one night stay at the end of a very long tour through Europe…read more The hotel is modern in appearance, the staff was warm and welcoming and the room was comfortable. The only thing I didn't like about our room was the glass wall with mini blinds that separated the bathroom from bedroom. Sexy as the idea might have been it is a great disruption to be woken up multiple times during the night when the restroom is being used. When our flight home was cancelled last minute... the hotel staff was very accommodating and let us stay in the same room as well as assisted to reschedule our transportation to the airport the following day. I'd stay here again as the hotel was centrally located, the staff was great, the room was nice, and morning breakfast as outstanding!

    I had to call in a grievance. Upon checking-in I reserved 2 rooms. I even pre-checked in on the…read moreBonvoy app. But, when we got there the other room wasn't ready and an associate named Beatrice said it will be about a 10 minute wait. One hour later I had to inquire again. Finally the manager stepped up and explained there was a maintenance issue on the connecting room and moved us to a new room instead. The associate never made eye contact with me after her "10 minute promise" on the wait time. Then, my room key was not working. I went downstairs and asked for a new key. The associate Francesca literally just handed me a key without asking for my identification. So unsafe! So I mentioned this to Beatrice right after and her explanation was "If we know the guest, we will issue the key without any identification. BUT, it told her Francesca never met me. She could have just reissued the key to any stranger not registered to the room. Beatrice took my complaint down and scribbled away. No follow up was done. I went ahead and reported this to the Marriott Customer Service and they provided me a case #. Apparently, the property was to get back to me in 24 hours. No follow up 10 days later. Apparently the case was closed without any follow up. They have re-opened the case and now they have 3 business days to get back to me. Disappointed with the customer service.

    Mercure Porto Centro

    Mercure Porto Centro

    (4 reviews)

    €€

    Nice hotel, centrally located in Porto. Surrounded by good shopping, food and near the market…read more Breakfast is decent. Bar is nice and the dining is good. Hotel staff very nice. Comfortable rooms.

    I hate killing stars, but since there isn't a place to rate their restaurant, Bicicleta, I have to…read moreinclude them here. GET AN UPGRADED ROOM - the extra space is WORTH it. AC doesn't work well, so you are warned for the summer months. Room was spacious, super clean and very comfortable. Not as many ammenities as other hotels, but you do get the robe and slippers and toiletries (attached to the wall). Not too shabby. The staff for the most part are GREAT. On our first day some really couldn't answer questions/seemed confused and had issues with both English and Spanish, but we got through it. They try hard, and that is worth something. The lobby is small and can get crowded quickly. And now Bicicleta - the most unfriendly, obnoxious and unhelpful group of people I have met in Portugal or in most places. ABSOLUTELY THE PITS. Starting with Mr. Grumpy bouncer with an idiot attitude that is like a drill Sargeant when it came to checking on people not walking in from the streets on their way to the CROWDED breakfast room. (with bfast included in your price I can understand their concerns, but this guy was a bully). Most of the staff have a godforsaken look on their unfriendly faces, so if you are just wandering in to look around, expect to be inspected from head to toe and treated like you are a threat to society. NOT FRIENDLY. Breakfast: Where the coffee machine is located creates a mess of a line in front of the hot breakfast buffet area. Food is not bad, but navigating it gets very confusing. And when you add on the most of the staff are simply the worst you will encounter in hospitality, it makes for a mess. KUDOS however to how management handled the power outage. With back up generator, aging adults were able to use the elevator and toilets flushed. COLD shower, but they had power. What didn't manage the situation well was of course Bicicleta, who could only offer salad and didn't think about bread and cheese and cold cuts. Hotel management of the situation was SUPERB. Bicicleta? They should just keep peddaling into another country and leave for good. Have I said they are a dissappointing crew for the most part? All in all, I would still stay here, now that I know my way around town, because the location is great and management works hard to please!

    Torel Avantgarde - hotels - Updated May 2026

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