I've been to the place and I got plasma pen procedure done. The owner did the procedure, but she…read moreruined my eyes. She never gave me a knowledgeable consulation about this procedure except for ''this is great, you will see results, it's fantastic' kind of peptalk, and she never mentioned about possible risks or complications. And also never gave me any papers to sign which is weird as the procedure is serious. I have scars now and have to use a scar cream because of her incompetence. When I booked in for another 2 appointments to see her so she can evaluate the situation after this horrific procedure, she failed to take me on both occasions ,first being when I waited for 30minutes in salon's reception, she had someone else on my time, as it later turned out-it was some sort of emergency because she was squeezing someone's lip filler out because she messed up (her words),.... second time when I booked in she got 'sick or a cold' and couldn't take me on the time I booked and wanted to come. Mind you, she changed the time 11:30PM the night before I was supposed to come, through instagram DM but only when I texted her first - 'see you tomorrow at 10am.' Which makes me think if I didn't text her that night she would have left me waiting again. this is when I went public with my experience, so instead of asking me to see her, she blocked me on instagram and I'm now left with botched eyes. NEVER do this PLASMA PEN thing! By the way, she is super unprofessional, I never experienced this in 10 years of going to beauty salons.... worst thing I experienced....
Update** regarding salon's response, I can tell that this owner is writing a complete bullshit. She never contacted Gardai and she is talking nonsence. She never saw me again after plasma pen procedure as she claims, and she never had a chance to look after at my eyelids to see how the healing is going. EVEN over the text messages she said 'Yeah they look a bit funny' .The day she was suppose to see my eyelids was 2 days after,but she did not see me as she took someone else on my time and was fixing someone's lips that she botched (that's what she said in messages), the second time she did not cancel any appointment. I cancelled because she switched times without asking me, because she got 'sick' at 11PM the night before.Honestly the worst salon I've ever been to, YOU RUINED MY FACE!!!!!! Do you understand that?? I waited for 4 weeks to see if it heals and it hasn't, and your'e telling me that I am not leaving you alone???? I am leaving a feedback of my experience which I can do anywhere I want for as long as I want, so people don't do this procedure and ruin their face.
How will you explain these dots and scars? Its not a healing it's an injury on face, look at the photo, it's scars all over my eyes. How you will heal my scars now ? Maybe you want to give me a refund and pay for scar cream that I had to buy for what you have done?
And how do you even dare coming up with BS that I am getting paid to leave a review ? Are you serious ffs? You ruined my face and you cannot even take the responsibility for what you did and you are cocky with me? You ruined my eyes, I have visible dots after 5 weeks, see the photo for yourself.
I left around 500 euros in that place, in 2 weeks time, and this is how I am treated when something goes wrong on salon's behalf. Not even an apology or some effort to try fix the situation, it's simply unbelievable.She straight on started calling me a liar, an abuser etc all these nasty words (I have all private chats with proof) and blocked me on instagram immediately without even trying to book in a follow up aftercare appointment to evaluate what she has done to my eyelids.
I was very happy with the place and I mentioned to salon that I would like to be a long-lasting customer which I did, until to the point she botched and ruined my eyelids/face.