This review reflects my personal experience with this contractor. I recommend obtaining a copy of…read moretheir proof of insurance, having a very detailed written contract, and confirming all payment terms before any work begins. In our case, we were asked to pay in cash or make checks out to our own name rather than the contractor's business entity. We didn't realize this might be a red flag, but I'd suggest other consumers to clarify all payment details and ensure that checks are made payable to the business entity (not an individual) to protect themselves should any issues arise. I was dissatisfied with how the project was handled. Some work did not match what I understood to be our agreement (including the invoices themselves and written communications), and there was damage to our property (over a year later). The portions of the work that differed from the contract (as invoiced) were not covered under warranty, even though the company's website referenced a 5-year warranty on hardscaping policy. The products (plants) they said were under warranty were not replaced or refunded, despite multiple requests (and after spending over $36k with them). I offered to resolve the matter through the contractor's insurance, but proof of coverage was not provided. I was also billed for services I did not authorize. We ultimately had to hire another contractor to replace a portion of their work from our last contract and correct the work completed under one of the contracts, resulting in more than tripling the costs for that particular item. After a year of written attempts to resolve these issues, we were unable to reach an agreement. We were recommended in our correspondence by them to file a small claims case to recover what I believe are my losses. The experience was costly and stressful, especially since the work was for an elderly family member recovering from a stroke. I wish I had read all the online reviews on Yelp and Google more carefully. Based on my experience, I would not hire this contractor again and recommend that others proceed carefully (should they decide to proceed with them). If you want images and videos, it's in my review on Google Maps.

I let a few things go,never do that. They charged us $800.00 to even out the yard & plant grass…read more Got ready to leave & we had to remind them to put hay down , second time didn't get the instructions correct ( mistakes happen but my gut said, just let them go. don't throw good money after bad. We are new in town & trusted this company to say, hey it's to late in the season to plant grass. it's been raining.... I chalked it up to the rain, the heat when my grass all choked out & died. still didn't write a review, but called another person in who basically said, it's all about timing and you were taken for a ride. Still didn't write a review until now when I came outside to my yard looked down at the so called "dirt" they threw down, it is filled with ROCKS ! NOW I'm mad and you get your review.

Ferrari Lawn & Landscape is a top notch quality company. I recently had all new landscaping beds…read moreadded to a new home. This company exceeded all of my expectations and were great to work with. From the very beginning of the process, Dennis was very responsive and went above and beyond to make sure my vision came to life. He listened to my needs and made recommendations accordingly. Dennis and his crew were knowledgeable, professional, prompt, hard working, and meticulous. Now I can sit on my front porch and admire my beautiful landscaping. Highly recommend this company and will definitely be using them for future projects.

From the owner: Ferrari Lawn & Landscape LLC is a hassle-free, professional landscape company serving residential…read moreand commercial customers, who are looking for consistent, quality, and timely service. At Ferrari Lawn & Landscape LLC we not only pride ourselves on our unparalleled attention to detail, but on our reputation for dependability and communication throughout the service process. We serve the Suffield, CT area and beyond and provide top quality services to keep your outdoor spaces looking beautiful and well-maintained all year round! We offer a wide range of services, including landscaping, lawn installation, mulching, bobcat and excavation services, hardscaping, drainage, foundation work, and more. Contact us today for your free consultation.

I have been using Bill's Landscaping for about 5 years. They are very professional and reliable…read more They have been extremely attentive to all my landscaping needs. They show up every time I have contacted them to quote a job. The quote arrives without fail in a few days. Stacey, the office manager, is great to work with! Elaine Eldridge

My association has been w Bill's for a few years (we signed a contract). First of all, extremely…read moreexpensive. Bill's oversalts for no reason. Sure, they give a dog and pony show (w slides) showing people falling and suing, and say they follow a strict guideline when salting. I don't believe this to be true. Case in point, a week ago we experienced heavy rains in the morning and early afternoon. This was followed by very high winds throughout the rest of the day. This totally dried all roads and majority of sidewalks. Yet, Bill's put down a high volume of salt after midnight when roads were dry. There was absolutely no black ice. I drove through town early the next morning to do errands. I saw no roads (public or private) salted, including several condo / apt complexes. In addition, they continue to oversalt walkways and covered porches, sometimes w green, sometimes pink, sometimes grayish-colored salt. Some of it is corrosive to concrete, some is not pet-friendly. They do this to make more money, under the guise of safety. Call the office... no return call (twice). Last winter, which was pretty average for snow totals, they caused a safety hazard by creating a snow mound near the exit of our development. You could not see around it unless you pulled out into a busy street. The association had to pay extra for Bill's to abate the problem they created. I could go on but, hopefully, you get the message. Why 2 stars instead of one? They show up and do a decent jib of plowing and shoveling. Two very expensive stars.

Thank you doesn't even begin to cover it! The Encore Landscape Management Las Vegas team is…read moreabsolutely amazing -- responsive, reliable, and always keeping us informed every step of the way on every project. Their attention to detail and commitment to continuous improvement truly set them apart. A wonderful, kind, and professional team that we're always grateful to work with! From Chris & Erin at MDL Group

I called several artificial turf companies and Encore Landscaping had the best quality turf for…read morecomparative pricing. They offered the most heaviest and real turf on the market. Although a few glitches was resolved for the most part and immediate action to ratified was resolved. I would call Encore again to do another project they have one of the better customer services out there for their clients.

Rocco and his staff are great to work with! They have worked on multiple projects at our home…read moreincluding patio work and stump grinding. They always clean up after each job and get projects done in a timely fashion. I would recommend them to anyone who wants quality work done for a reasonable price.

The map on Yelp shows they cover my area (central Manchester), but I just called and spoke with a…read moreman who said they don't. Too bad.

The Spazzarini team has been maintaining our commercial property with landscaping, weekly…read moresweeping/cleaning, pavement repairs and snow removal services for the past few years. We (and our tenants) could not be happier with their responsiveness and service. Rick, the owner, is a well known and well connected area businessman and is always quick to check out the site, fix any emergent issues, and is very responsive and a pleasure to work with.

From the owner: Spazzarini Property Services & Asphalt Maintenance is a locally owned company with 20+ years…read moreexperiance.

I had a horrible experience with this company. Without informing us of a policy, I was charged a…read moredouble rate for snow plowing. They told me that the amount of snow that we received would typically require three visits to remove so they charged us per inch with 6 inches being "one removal". I understood that, however we were only serviced once. I was told "it doesn't matter" if they serviced my house once or three time it's the same amount of snow. Of course being serviced three different times would have made a difference in my home and being able to leave. We have been stuck snowed in all day, if they actually came three times we could have left our house so that is a massive difference. My husband and I are both doctors in the local area and have to take emergency patients even during snow storms. I just believe more politeness and transparency is needed from this company.

I use them for lawn care and they are reliable and do a great job. The billing process is also…read moresimple.

If it were possible to give negative stars to this company, I would do so. They were doing work on…read moremy street and had parked one of their tractors on my front lawn. When I politely asked him to move it, he first was sarcastic, then disrespectful, rude and finally verbally abusive. The tractor left tire tracks on my lawn which I had to repair myself. Additionally, this is a very narrow street with parking permitted only on one side. Of course, he was parked on the no-parking side and so far out into the street that he was virtually blocking traffic. I cannot imagine how any company like this can possibly have been in business as long as their web site claims. If you are considering using this company, I would strongly urge you to reconsider.

Had this service for two years now. Ended up canceling the contract due to poor customer service,…read moreburnt grass from chemicals, weeds continuing to gross post treatment, and lack of follow through. I asked the owner on several occasions for assistance around what to do and was regularly met with rude responses or no follow up on addressing the issues with my lawn. I had asked for someone to come out and see the issues. I was told they would get to it but chose not to come out, and they simply canceled the contract. The way I was spoken to on a number of occasions made me feel disrespected more than once. The owner of this company made me question small businesses, their poor attention to detail, and their lack of concern around customer service.

they took my money and didn't service the pool. What else do I need to say to get my point across?…read more I don't trust this company.

From the owner: Good Day All!…read more It’s Mr. Splash here! We are officially open and active for all pool and spa related services. Cleanings, repairs, restorations, Openings, installs, and enhancements! Changes to our Weekly Services are in affect for this season. There is now a membership fee, and pay per visit after each visit, to ensure quality at each visit! Book as soon as possible we are filling up fast! We look forward to to servicing you Pool/Spa (413) 405-4626