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    18 years ago

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    Aveda

    Aveda

    1.0(4 reviews)
    0.3 mi

    My one and only star goes to the decor. It really is lovely. Sadly, thats where it ends…read more Paid over the odds to sit an a very 'awkward' salon. When you go, you get a 'free' neck and shoulder massage - which would be lovely, of only you could really relax. Great idea in theory, but it doesn't work in reality. When I was quoted previously about £40 for a colour, I did think that was a bargain - I asked if that included a hair dry too, and was told yes it was. So, you can imagine my surprise when I got to the till and the price was £64!!!! (please note, this is just for ONE overall colour) which, in the end turned out uneven and too dark. As for the hairdresser, I got the silent one - do not expect to be spoken too - I did try and make conversation, but its a no-go, don't attempt this whatever you do. Its very 'last year' don't you know... I know after writing this review, there will inevitably be lots of other 'glowing' reviews added (usually written by the owner, or employees) but I am writing this for other people who are looking for honesty, and perhaps looking for a salon that is new to them. So, honest opinion? Overpriced, uncomfortable and too many ego's. Most defiantly will not return.

    I actually wonder whether myself and the person above had the same hairdresser…read more I booked an appointment with the master stylist and had used Aveda in Holborn before so was confident I would get a cut I wanted. I sat there and asked for one inch off my hair which was resting a good way down my back and my shoulders. Basically the guy cut 2 inches off my hair, I actually got so upset that he called the manager over. It was too late to stick my hair back on my head and the cut does not even suit my face. It will take me at least 4 months to grow my hair back to the length it was. He blow dryed it straight and it did look better, but then had the audacity to say "oh you know hairdressers get scissor happy". What confuses me is how does a hairdresser in a supposed top salon like Aveda get to be a master stylist when he doesn't listen to the customer. Like the lady above, he barely spoke to me either - I will be phoning Aveda in London to complain. All I can say is that the manager was amazing and she didn't charge me for the cut. The cut itself is good, but just not the length or the style I was hoping for at all. Very disappointed and I wouldn't go back.

    the Joshua Tree - ombre

    the Joshua Tree

    2.6(5 reviews)
    1.9 mi
    ££

    I have been to a Aveda a few times, they always have appointments available on the day. The staff…read moreare great. Free hea and shoulder massage and herbal drinks. Only use Aveda products so my hair looks shiny and smells gorgeous afterwards. Must admit I wasnt impressed the first time I went, but I think that was down to the hair stylist who has now left (thank goodness). The spa is attached to Roko gym and offers a discount for gym members. There are also special offers for treatments which change monthly.

    Ive had my hair cut once here a few years ago and was pleased with the result. I recently came to…read morethe salon for treatments which on the otherhand, wasnt so good. i had the same girl who id had a week before for a bikini wax and she bruised me quite badly and kept waxing over the same area. i rebooked with another therapist for a facial but when i arrived it was with the same girl which i wasnt expecting but i gave her the benefit of the doubt and thought maybe waxing wasn't her forte. During my facial she couldnt remove what i think was exfoliator as it felt grainy on my skin. She asked me to remove it myself with a hot towel as she found it difficult to get off??? Am i paying to give myself a facial?? i could hear hairdryers and loud voices all throughout the treatment and the aircon was on with only a towel covering me! ive heard mixed reviews about the joshua tree, but after my experiences in the spa, i would not want to return again which is a shame as i had a decent haircut!!!

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    the Joshua Tree - The Salon

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    The Salon

    Topknot - hairstylists - Updated May 2026

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