I just had the worst shopping experience at this store since it opened! By the manager of the store no less, all over damn points!! Really liked shopping here but I won't give her any more of my money!! Go someplace else and be treated like you deserve! read more

Went in on this fine Thursday , after saving 300 points the bud tender said I could not use them if I wanted 10% off Thursday threaded. Let me be perfectly clear here. This place just "changed" it's reward system with no forewarning . Hey are 300 dollars worth of points just gone, now I save another 250 and the budtender refused to let me use them and recieve a discount? What kind of care of your repeated customers is this? It's just NOT! I beg you all to go to rogue valley and sign up for the og discount. Automatic 20% anytime on anything. This place is no longer a wellness dispensary. It's a flat out cash grab. This place has literally bad businesses their 200 dollar a week customers! BOOO! read more

Top Shelf Wellness Center - Cannabis Clinics Near Me - Phoenix, Oregon

I spent $20 on enough flower to make one joint and on top of that there were seeds in it and when I went to talk to them about it they said "oh well that's just the way that the Farms do it" I have never been to a dispensary and got anything with seeds in it ever. I asked if I could exchange it and they said no they don't do that..... not to mention I had a flyer from their front area that said I would get 20% off and they didn't do it and it said that you would get a free joint your first time in there and they didn't do that either ..... I will never go to that dispensary again and I advise others to go to any other dispensary ..... if anybody would prefer a list of different dispensaries around that area I will gladly to send you a list . read more

Love this place great service! Plenty of options, if ever I'm back in town I will definitely visit again

Would not recommend, the women that helped us today literally threw multiple grams of wax down on the counter when I asked If i could see it. She then replied in a horribly rude tone when I asked how much a gram was "hunny, i don't know!" i'd rather drive 10 miles into town than deal with this women again. Horrible prices as well. read more

The folks here at top shelf are really knowledgeable. I have horrible arthritis in my knees and they have cbd products that help alot. Ive never had a bad experience here and they now have a rewards program that i can get free items or discounts by accruing points. They have the largest selection here as well. They also text me when things are on sale! read more

I really like the STAFF at Top Shelf. The guys are just so knowledgeable and share that knowledge. Explaining effect,amounts,delivery methods you truly feel as if the only stupid question would be the one you didn't ask! I ABSOLUTELY RECOMMEND coming HERE FIRST,especially if you are new to Cannabis and especially if you are a medical patient. These guys know their shit. They have a SUPER LARGE SELECTION!!! Soooooooo much better than House of Leaves. Sorry HOL! The place is so clean,you could put your bubblegum back in your mouth after it falls out while you're gaping at those beautiful bud filled jars of goodness! WIDE SELECTION of edibles,gummies,shatter,RSO,you need it,you name it...They GOT IT! :) read more

Staff was helpful, my sales person was knowledgeable enough. I guess prices were decent. And unlike another nearby dispensary (named for a glowing insect), insisted that I purchase a "legal" bag for carrying in my car. I was informed that without it, carrying edibles would be the equivalent of driving with an open container. I haven't read the laws but it is worth the 90c for the bag. Conveniently located, I'll probably be going back! read more

I want to take a minute to say that I am reviewing this as any other business, seeing as I dont see the sale of marijuana any different than any other over the counter medication. I have been to Top Shelf a number of times in the past two months. During busy times, during slow times, and I have always been treated with the same kindness, and understanding. The sales people are very inviting and throw all attention at the customer in front of them. As someone with severe anxiety, it makes my purchasing experience much more comfortable. I wish more businesses showed their customers the same kind of dedication, and understanding. Additionally, I was 100% blown away when they helped me troubleshoot my failing battery on my CBD pen for free, which I did not purchase from them. In my opinion, there are good businesses and bad businesses, and then there is Top Shelf, in a league of its own. read more

This place is amazing. The staff is so helpful and super friendly. Their selection is a mazing. If you are new to dispensaries this is a great place to start they will walk you through everything. They also have great discounts throughout the week different stuff every day I love this place can't say enough. read more

the best people, prices, customer service and selection. My favorite Dispensary in Jackson county and very convenient close to home. Very grateful for their customer service. Thank you Maggie read more

New comers encouraged to visit! This is the best dispensary in the Valley in my opinion. They have one of the best selection, if not best, of products, strains, and knowledge. I have been to a variety of the other dispensaries in the area and this one is worth the drive every time! read more

We were driving home from a long trip and we needed a dispensary !! Top Shelf stays open till 10pm, which was awesome because it was the only place we could find that was open. (This was around 9:30pm on a sunday).It seemed like the other dispensarys in this area were all closed. It was easy to find, not far from the freeway. My boyfriend went in..He said the employee who helped him was friendly and helpful. The prices were really decent and the quality looked great. We will definitely stop by if we are in the area again !!! read more

For starters they have friendly staff, next with very convenient prices at great quality product! Definitely try the Big Fuck Up

Definitely some of the friendliest and most helpful staff around that I have encountered so far. Being a rookie myself, the staff was eager to answer all the questions I had and set me up with a product the best fit my personal needs. Will definitely be making Top Shelf my regular place! read more

They have quality meds, but they are greedy on their prices. Prices for their best flowers can go up to $20 a gram / $400 an ounce, plus tax if you are not medical. There is no good reason to charge $400 an ounce when there is such a glut of quality buds in the area. The two star rating is due to the overpriced flowers. read more

I brought in a box from a previous purchase of extract. The clerk took the box and brought out a similar box, which I purchased, but when I went to use it, I saw by the diagram on the box that it was in a different type of dispenser that I could not use. I took it back to the store, unopened, but they would not exchange it for the correct product because more than 48 hours had passed. Not helpful at all. I am stuck with something that cost a lot of money but I cannot use it. read more

They have the best selection in the rogue valley as far as I'm concerned. They guys are super nice, the place is clean and professional. They have a wide selection of strains and tinctures and edibles. I love love love this place and I will only shop here! read more

I just visited Top Shelf today, and the salesperson was very knowledgeable and helpful.... however, when he told me there was a 20% tax I about fell over. He did give me a discount and the total ended up at $86.40. The breakdown went like this... $80 for the product, State tax $12.24, City tax, $2.16. He knocked off $8... I assume since it was the first time I'd purchased there. It will be the last too. I came home and got online at sungodmeds.com and found the exact same bottle I purchased... ON SALE for $60, $5 shipping... NO TAX! Guess where I will be buying from now on. So much for buying locally. I feel like I was ripped off royally... $21.40 more than if I'd bought online. Lesson learned. read more

This was my first trip into a dispensary so I was a little self-conscious, even though I had done a lot of research into the different strains and what I was looking for. Lily was very patient and helpful, and made me feel at ease. We don't live in the area, but next time we pass through Medford we will certainly stop here again. Thank you, Lily! read more

Great Staff! Such a variety! Very knowledgeable of products! Great deals and also stays open until 10pm which is later than the rest of the dispensaries in town and surrounding areas. Awesome location got hooked up with tons free stickers too! read more

I appreciate all my questions being answered with the friendly staff. Great discount for first timers.