1. Top Quality Mobile Detailing Service

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Top Quality Mobile Detailing Service

3.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Top Quality Mobile Detailing Service

Auto bug and sap removal

Auto paint restoration

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XPEL San Antonio

XPEL San Antonio

(27 reviews)

Great service. Excellent job with wrap and tint. Worth every penny. Highly recommend. Completed on…read moretime

Scheduled an appointment for a Paint Protection Film for my new car. My car dealer had recommended…read moreit and with all the construction going on around town and tons of trucks, industrial vehicles and weather around SA, I wanted to protect the paint. When we heard about the service, my husband called several times and no one called back?? They just corresponded via text and email, no personal interaction until we got to the shop. We even brought it up to our car dealer and he said that if we didn't hear back after a certain amount of time that he would try to reach out to them. Finally, they corresponded with a price via email and time available via text. I finally brought it in as I was on vacation for a few weeks. When we got to the shop, no one greeted my husband according to him as I was still outside. No salutations. He proceeded to tell them his name and what car we were dropping off. The rep was with another employee on the computer in the front desk. When they finally got to us, they took our info and the rep explained the process, other services they provide if we wanted in the future, e.g., Ceramic Coating and Window Tints, how long the job would take, how to take care of it and how long it would have to fully cure and to not allow water to sit on the top for now as it is a porous product. They also offer an Uber if you needed a ride home. After the paperwork was completed, I asked if we could look at the shop in the back so there's a waiting area with windows to view the process and application. Pretty cool and I noticed lots of high-end vehicles being serviced. You could really see the attention to detail when positioning the film on even the front Grill area of an SUV. It was going to take about 1-1/2 days to complete. We heard back in the late afternoon the next day so we told them we'd pick it up the next morning. When I picked up my car, there was a female rep helping me out behind the counter and I think she was being cross-trained but was very thorough. She also gave me a free Detail Spray with Microfiber Cloth kit. After explaining the warranty & paying, the original rep walked out with us to see the car. We looked at the seams, detail, checked under the hood, looked if there were any bubbles or imperfections. He said if there were any imperfections or bubbles that we notice, that we could just call and notify them. We wouldn't have to make an appointment. He reiterated how to take care of the car with the film coating & explained that brushless car washes are recommended because the brushes on regular car washes can damage the coating as well as your paint. Plus the brushes pick up other dirt from other grimy vehicles like trucks and can transfer them to your car. Good to know. He mentioned the other services again and mentioned that the Window Tints & how it minimizes heat esp. in the hot Texas summers. We were impressed at the work and in the coming days/weeks/months will monitor how it wears and if we see any imperfections.

The Wash Tub - Chammy is shining!!

The Wash Tub

(168 reviews)

UPDATE: Finally resolved, thanks to corporate leadership…read more Original review below - please read for full context. UPDATE (August 13): After my initial Yelp review went up and while I was in the process of attempting to cancel my three memberships, I spoke with Jennifer Ramirez from the Corporate Office. She immediately contacted Ricky Flores, the Area Manager for this location, who called me that same night and followed up again the next morning. He went straight to work resolving my concerns about my car. Mr. Flores was extremely professional and handled everything the way it should have been handled from day one. I also want to give a shoutout to Abby (Front Desk Cashier), who was always courteous and helpful throughout this ordeal, and to Jennifer, who followed up with me the next day to ensure everything was taken care of. My only regret is that this should have been resolved at the store level by Ricardo and Christian, who dropped the ball completely and wasted nearly a week of my time over a simple issue. Had they shown even a fraction of the professionalism that Mr. Flores, Abby, and Jennifer displayed, this review would have been entirely different. That said, thanks to the excellent display of leadership from these three employees, I will be continuing my three memberships. When corporate steps in, this location clearly has the right people in place to make things right. The store-level management just needs to step up their game. Final rating: 4/5 (Great leadership from corporate and front desk - store managers need more leadership development) Charles K

This wash tub almost completely ripped my driver side fender off and then tried to cover up the…read moredamages. Not a single employee came forward and told me about the damage that they caused. The employees simply shoved my fender back into place and hoped I wouldnt notice. When I confronted the manager about the damages he said that he was told that the damage was preexisting to which I explained it absolutely was not preexisting. The damage that they caused is so bad that I do not believe they would have cleaned my vehicle had I brought it in with that 'preexisting' damage. The manager, Joseph Guerra, was extremely insensitive to the situation and did not acknowledge how hurtful it is that they could lie to me about it and only apologized after I requested a refund. I was told that they would not go through insurance for the damages but that they would call me back only after watching video footage. Joseph said that they would take responsibility for any damage or excaberated damages that were caused by them on their lot. Joseph did notice and acknowledge how terrible of a job they did at actually washing the vehicle. They left tar and dirt all over the vehicle. Joseph later called me back after watching the footage where you can see their machine damaging my fender, but still didn't do a single thing to make this right. All I was told was that the employee who shoved my fender back into place was 'talked to'. Joseph has done everything in his power to try to say that my vehicle had been previously damaged and therefore a panel was lose and thats why their machine ripped my fender off. Joseph said that Tahoe's are notorious for having lose panels, which is news to me. No accountability for the fact that their employee made damages far worse by shoving the fender back into place and by trying to cover up what happened. It's disheartening that a company can do this to you and not own up to their mistake or even meet you half way. I'm so incredibly disappointed at how i've been treated throughout this whole ordeal and I'm sad for anyone else who will go through this with these people. I simply want to be indemnified. I just want my vehicle back to how it was before I dropped it off for a cleaning.

Top Quality Mobile Detailing Service - auto_detailing - Updated October 2026

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