I had another local limousine service (Classic) cancel on me less than 4 hours before they were scheduled to arrive because, "they couldn't locate a driver." I had eleven 8th graders excited and looking forward to a limousine trip from a restaurant to their last middle school dance of the year. I was in a total panic, but Hal was simply an angel on earth. He promised that the boys would have a special experience even if he had to drive himself (which is exactly what he did). I simply couldn't thank him enough and he even matched the price of the other company. Hal saved the day. Some heroes don't wear capes!! Totally professional; totally committed to his customers, excellent customer service, immediate response. If you want a service that you know you can rely on and not have to worry that they'll cancel at the last minute, Top Hat Limousine is for you. read more