Tim is exactly the kind of contractor every homeowner hopes to find…read more When we bought our home, the inspector found condensation in the crawl space and warned us about the risk of mold. They suggested we hire an electrician to install a dehumidifier. That's how we originally called Tim, just to put in an outlet. But when I found out it would involve cutting into the house, I wasn't comfortable with that approach. What stood out about Tim right away is that he didn't just dive into the task--he took a step back to really understand what we were trying to solve. He listened carefully, and instead of rushing to do what was asked, he gave us thoughtful advice. Tim explained that what we truly needed wasn't just an outlet or a quick fix, but French drains to properly address the moisture and drainage problem. It was clear he was an expert in many areas, not just electrical work. Tim and his team of three worked diligently for three days. They were quiet, respectful, and incredibly thorough. Honestly, we often forgot they were even there because they were so mindful of our space. The work was done steadily and with such attention to detail that the results are better than anything the house originally came with. We are so thankful to have found such an intelligent, trustworthy person. Tim will be our first call for any future projects--we couldn't be happier with his work.

Had them come out to seal up a window leak. They came through and replaced window seals. It handled…read moremost of the rain issues but on hard rains it still leaked. I asked them to come back out to give another look. They agreed and we scheduled a time for them to come back. They no call no showed me the day of the appointment. I contacted them the next day and asked to get back on the schedule. They said sure and i never heard from them again. Not a great way to spent $321 pricey service with low quality results.

We have a rent house and a tree branch from the ice storm knocked the power pole off the house…read more OG&E said we needed an electrician to fix the damage before they could restore power. I reached out to Passion Electric based on others reviews and I'm so glad I did! They called me back within a few hours of my initial call and let me know they were backed up, but could get me on the schedule in a week and a half or so. When I called back the next day, they had a last minute cancellation and were able to get me taken care of the same day. Their communication is over the top good! They emailed and texted me about my appointment and let me know when my tech was on the way and the text included a picture of the tech, which I thought was a nice security double check! The text also talked about the COVID precautions they're taking and that was appreciated as well! They provided me with an initial estimate and then called once they got to the house because there was additional damage. They sent me pictures to show me and didn't do any work until I gave the ok, which was also much appreciated! I can't say enough good things about this company and they are being added to my contacts as my go to for electrician work in the future! Thanks fellow Yelpers for letting me know about a great local business that does good and honest work!

They helped me to install my new range hood with the wall open project. The results are super, and…read morethey are very responsive. Happy with the service.

Bob is GREAT! I appreciate being able to discuss our needs with him and the way he listens. He is…read morevery thoughtful and caring in his work. He brainstorms solutions for a variety of issues. He has done a variety of work for us, from tearing out old wiring and updating it to completing new installation. He is also a great source of information about local contractors. Thank you, Bob!

If I could rate them a 0 I would. We purchased a new stove. When it was delivered they told us that…read moreour stove was hard wired so they couldn't install the new one. We had Mr. Electric come out and give us an estimate to have it fixed. They unhooked our stove, went out in the garage and came back and said it was going to cost about $800 to fix the problem. We don't have that kind of money so we told them we would let them know. Well, the guy never hooked our stove back up. We called and had them come out the next day, which he did and told us it would be $400.00. But, now only the clock works. They will not come back out and hook it back up right for us. Granted they came out to give us a quote, but hook our stove back correctly. Also, we got a quote from someone else to fix it for $140.00

I strongly recommend avoiding Comfort Wave for any service other than basic tune-ups! I own a…read moreduplex and arranged two work orders with Home Depot. One side was completed for $25.00, which included a detailed, complimentary diagnostic report with printouts and pictures, allowing me to consider future services. On the other property where my elderly veteran father lives, the thermostat wasn't working, so I fixed it by changing the battery. The Tech heard me telling my dad I would change the battery and quickly informed me that diagnosing the issue would incur a $66 rework fee rather than just the Home Depot tune-up cost special for $25.00. However, at the end of the second service, I was charged a non-refundable $166.00 diagnostic fee. Comfort wave tech Sebastian explained that since the work ran past 5 PM, he couldn't give me a quote on the spot but would send one the next day. The next day, the manager informed me that they needed to make a profit from the diagnosis because customers often go with other companies, and I see why customers would do this. The $66.00 service fee should have come with a diagnosis. I told the sales manager that the technician should have clearly communicated that there would be both a $66 charge and a $166.00 charge= $232 for the second property, not just making mention of the $66.00 service fee. I felt deceived since I was only informed of the charges at the "end of the service". If I had known up front, I would have declined to switch to Comfort Waves service. They do have one of the lowest service fees in Oklahoma; however, that is because they will force you at the end of the service with a random cost the homeowner knows nothing about. This is the new scam hustle. I should have only been charged $66.00 for the second property, which is fair. If the time had been before 5 pm, I would have been given quotes to decide to go with a possible repair, and wouldn't have known or been charged the ridiculous diagnostic fee of $166.00. For the $25 service on one side, I received six attached quotes for potential future services with emailed pictures, costs, and diagrams in PDFs. To me, this should be considered part of the tune-up service, allowing customers to decide on any additional services. Again, the $66 service fee should have had the same follow-up service. The quote for the circuit board replacement ended up being $692.00, which was $526.00 after deducting the $166.00 fee. I found this to be outrageous, especially when a local HVAC supplier told me the board costs between $175.00 and $220.00. This experience made it clear that Comfort Wave is taking advantage of homeowners, the elderly, and women, especially. My second $25.00 Home Depot tune-up turned into a wasted $232.00. Here to think them having a cancellation to get both my properties in was a blessing. Nope, it was a big red flag mistake. So, if you are going through Home Depot or Lowe's promotions with local HVAC companies, be fully aware that once you change from the promotional cost, they will scam you into crazy HVAC costs regardless of whether you get work done or not.

I contacted Comfort Wave for a ceiling fan installation (actually 4 while I was considering 5) in a…read morestandard bedroom with an 8-foot ceiling. I understand that every company has its own pricing model and that additional work, such as installing a fan-rated box if necessary, can increase the cost. However, after obtaining estimates from four different companies, Comfort Wave's quote of $382 per ceiling fan install was by far the highest I received. It was several times the cost of the ceiling fan itself and significantly above the other estimates I obtained for the same project. As a homeowner, I don't expect the cheapest price because I'm big on quality, but I do expect pricing that feels fair and reasonable. Unfortunately, this estimate left me struggling to understand the value being offered for the cost and ultimately caused me to lose confidence in using Comfort Wave for not only this project but any future electrical, HVAC, or plumbing needs. The disappointing part is that I prefer to build long- term relationships with service providers and would have gladly considered Comfort Wave for other home projects. Instead, this experience led me to look elsewhere and will influence my recommendations to friends and family. My advice to other homeowners is simple: always obtain multiple estimates before making a decision.

Team provided great communication and friendly service. great value for the money spent on…read moreservices! service request was on point and fast given the holiday season!

We loved our first service for help so much that we signed up for a maintenance plan to check our…read moresystem every six months and canceled out previous serviced with another company. We purchased our new air conditioner unit for outside from them and they again were great to work with! Our second call was to check a leak in the wall behind the shower. It wasn't a good experience. The tech seemed a bit full of himself. That cost $99 and the tech told us we needed to tear out the whole shower to stop the leak. A second opinion proved it to be a simple leak down a water pipe and I fixed that on my own. Next service we were told that a cleaning of our duct system was needed. I ask if they would put a new anti-bacterial bulb in the unit after the cleaning and they told me no problem. So I ordered one. Today we had to Haden & Andrew come to clean the duct system and they were great. When they arrived I reminded them of the bulb they had agreed to plug in. After the cleaning, they were to mist the ducts with a machine to kill anything bad left in the ducts. Unfortunately the machine used to spray this mist would not power on so they called the office to find out what to do. Afterwards I was told they would need to come back when they got the machine working and they also were told to charge me $65 to change the light bulb. After buying a new unit, a cancelation and rescheduled appointment due to broken equipment, incorrect evaluation of a leak, crooked hole in my wall I told them no to the $65 charge and took my 75 year old bottom to the attic an replaced the bulb in less than five minutes. I felt insulted. And now we wait again for the sprayer to be fixed and them to return to finish this service. The best part of the visit today was Haden and Andrew, they were great guys, answered questions and worked with me to move my dogs and cat out of the way, they did good work and I appreciated them. At present, we are still waiting to get them back to spray the ducts, it is important to us as we have our daughters and children here and we have all experienced upper respiratory and sinus problems as well Asthma recently. I feel if anything a discount should have been offered due to all the trouble it has been getting this partially done.

Mike has become our go-to person for large electrical jobs. He completed a panel relocation and…read moreupgrade project in a quick and cost-effective manner without cutting corners. Most recently, he completed kitchen and bedroom lighting upgrades that add much needed light to our older home. Mike is a clear communicator, performs quality work and charges very reasonable rates. He knows how to navigate the complexities of various local codes, which greatly reduces project timelines. I highly recommend him for any residential electrical job a homeowner may have.

I was looking at having them look at my deck as well as some needed electrical upgrades. They may…read morehave had something else going on, but never returned my call. Giving them two stars and not one due to all the other positive post. Wish I had heard back from them. Thanks

Thanks to the ice storm I was out of power 2 weeks. Justin from Edge Electric came out and gave me…read morean estimate and the next day they came out and fixed my problem, and the next day I was able to get og&e to hook me back up. I didn't have an regular electrician to call on, but I do now. They did a great job, and in this day and time, it is nice to find someone you can trust. Thank you to Justin and his helper, and also thanks to Angela who was very pleasant and helpful when talking to on the phone. I highly recommend this company Steve W.

While the work I received seems fine, I was overcharged…read more $160 for a $35 part. Had I been a little more patient, I could have saved at a minimum, $60. They charge $50 as a standard service fee to come out to the house in first place.