TAKE MY ADVICE AND DON'T USE THIS VENDOR. THE QUALITY OF THE WORK WAS AWFUL AND THEY ARE DISHONEST…read more I took them to small claims court and the judge ordered them to pay me $500. They didn't pay and are now in violation of a court order. I brought in three upholstered chairs and a sofa to be recovered, based on a referral and Yelp. One of the chairs was returned and curved piece of wood that formed the leg and the chair fell off the first time I tried to pick it up to move it. The the cover for the back was crooked and Raphael said he didn't know how to fix it. I got out some pins and showed him how it could be done. He took it to fix it and I haven't seen it since. The fabric around that arm was puckered, but he used so much glue to reattach it I'm afraid the if I try to have the wood removed it will destroy the chair. I had 2 other upholstered chairs. First the back covers were to small, then they were too big, then they were different lengths. The biggest problem was the sofa. Thsere were numerous problems. Every time I pointed out a problem Rafael would say, "That's a problem and it should be fixed." The cushions hung out 4" beyond the frame and beige zippers were used with dark grey fabric. He explained that the overhand happened because the stuffing should have been replaced. I told him that since I'm not a professional, I took his word for what was causing the problem. I asked why the people working on the piece hadn't told me about this problem, because if they had I would have immediately authorized them to replace the foam. He said some of the people who do the work are better than others, and my work had been done by the less competent people. I asked if he could have the better qualified people redo the work. He said this was not possible because the more competent people wouldn't work on jobs that other people had not done properly. I asked if this meant that the furniture would be given back to the people who had already worked on my furniture, and he said, "yes". I then asked why they would do a better job this time and he had no answer. It didn't make sense to me that if the people who had messed up the job originally would magically do a better job now. No answer. During this period, I had numerous conversations with his customer service person. Almost every time I called her, she told me that she understood my problem but couldn't reach the boss who would make the decision. She also told me that I was a patient, reasonable person and she was sorry she couldn't help me better. Eventually, in November, the customer service person told me that the boss had agreed that he pay for me to have the piece recovered some place else. At this point I had to buy new fabric and find another company to do the work. Once the work was complete, I submitted copies of the invoices for the fabric and the work and followed up with 2 calls last week. NO RESPONSE. By the dates on the emails, you can see this continued for over 5 months. I AM TRYING TO TAKE THEM TO SMALL CLAIMS COURT, BUT THEY ARE IGNORING SUBPOENAS. I AM OUT AMOST $3,000.

AFC Upholstery was the worst decorating experience I've ever had, and I'm an old hat at this! On…read moreJanuary 29th, I brought in two couch seat cushions I wanted to be copied and five pillows. I wanted to have my beach cottage ready for the summer. I was told it would be 4 - 6 weeks. I called weekly after that. Excuse after excuse. I also brought in an authentic mid- centry setee on February 4th. Again I was told it would be 4 - 6 weeks. This week, I picked up both on October 4th. I was working with Tom. He has now retired, my guess, after all his screwups. Once I picked up my orders, Cindy was now in charge and could find my settee and fabric. That took another couple of weeks. I had to send pictures. Cindy didn't want to attach blame, but I was totally screwed. Not only did I call, but I also went in. Tom would tell me I was next. I asked Cindy was the only January or February order, and she said I was by far the last one received. I'm a nice person. I keep playing over and over again what I did to piss Tom off. Then I realized it was b/c I WAS nice, and he could get away with me. I didn't want to be firm for fear they would screw me over. Who knew, being nice did exactly what I was trying to avoid! Maybe it will be better with Cindy, but I have no intention of giving them any more of my business!

Thank you for letting people know about the name change and location of Durham Upholstery…read more Roger and his crew reupholstered a recliner I bought from Whitley Galleries in the 90s four times. My house in Chapel Hill flooded with the tropical storm last July and my trusty recliner was destroyed. The one upholstered piece saved was a chair that was my mother's, and I have no doubt it will be done as well.

Durham Upholstery is now CJC Upholstery but the excellent quality and very attentive customer care…read moreremain. We are very pleased with the upholstery work on the vintage rocking chair we inherited from my mother. CJC is slowly changing their signage to reflect the change in ownership and will complete their website update after their move to their new location

Great help! Too expensive for me, but wonderful selection of upholstery. Mr Pender spent his own…read more time helping me to choose and explaining ratings. Much appreciated.. Good parking, help getting pieces in and out. Nice place. Nice people. Relaxed vibe.

Penders restored an antique bed for us, but did not complete the job, leaving parts of the bed off…read more They had to come back to our home to re-attach the piece to the bed, and also did a second job of replacing two small hinges on a desk. They never gave me a quote for the hinges, but then charged me $150 for $5 hinges, and never apologized for not completing the orignal job and being incomplete with their service. Avoid dealing with people who like to play games and overcharge - customer service is out the window.

Providing Upfront pricing and what to expect in their process makes it easy to compare for factors…read morelike price and convenience.

At least a week ago I contacted them and sent a picture of the chair, as they immediately requested…read moreof me, but they have not responded.

Quality workmanship if you have patience. Ben is nice to deal with. Small co and busy!read more

In the 1960s my dad and I refinished a handsome old bed he had found in an antique shop, and I have…read moreslept on it in about eight different bedrooms in the 60 years since then. I'm so glad I found Y&J Furniture when it needed repair. They did excellent work for a very good price, and it was a pleasure to deal with them. This bed will be in my family for years to come.

Bill Flowers refinished two broken down side tables made by my husband's grandfather. The finish…read moreis a dark brown with warm tones. You cannot tell where the tables were previously chipped and broken in places. As you can see the finished product is absolutely beautiful.Bill will always be my go to for furniture repair.

I've only needed professional wood work once and if I need it again, then this is where I'll go. I…read moregot a nightstand and dresser repainted by them and it looked fantastic. They worked with my budget and were done in timely manner. They gave me advice with which paint to buy to help me be even more cost-effective. This was done 6 years ago. The furniture still looks amazing!

I had the pleasure of working with Amazing Upholstery on a sofa repair. The team was extremely…read moreprofessional and responsive. The sofa is sentimental to me and I am so happy that they were able to recover it so that it feels like new. The price was reasonable and much more affordable than getting a new one. I feel like they gave me exactly what I asked for and I will be recommending them to anyone who is in need of this service.

Repaired some inherited silver pieces well and polished them to boot! When I went to pick them up…read moreand upon inspection I wondered if a couple more repairs could be possible to make the pieces look 'perfect', they took them back and reviewed with the silversmith and told me it wasn't recommended because it could weaken the metal too much. Appreciated that they were willing to revisit and called me to let me know the outcome of the reevaluation. Really appreciated the entire interaction with them and would use them again.

Mumford Restoration is very good and very expensive, so I could not afford to have my new/used…read moreHitchcock desk restored here on a teacher retirement budget. But I was very impressed with their assessment of the piece and suggestions on how it should be tackled. In addition, as I was finally escaping away for a short vacation for the first time in years, they very kindly agreed to keep the desk and stool safe for me until I return next week to pick them up. I thot that was immensely kind of them. Their premises are neat and tidy, parking is comfortable and well-lit, the office is clean and well-organized and so is the shop. The people who work there are also very professional. No bare bellies, scraggly beards, or saggy jeans here! Their paperwork is easy to read, forthright, and up to date. I would have no difficulty entrusting my things to them for excellent repairs. I have been treated so nicely by them, even tho I can't afford them. My short experience with Mumford has been informative and supportive in every way. Everything about them says they are organized, skillful, meticulous, and caring. So I highly recommend.