I previously used their location in Briarcliff Village for much of my cleaning. But not anymore.
Do not take anything of value here! They ruined a brand new blouse and refused to provide any kind of compensation.
I pointed out a spot from butter sauce and explained what it was when dropping off. It was still there when picked up. They offered to re-do it. When I got the kelly green blouse back the 2nd time, there was a lighter, larger spot (directly under the v-neck) where the fabric had been discolored. The owner refused to take any responsibility. I showed her the receipt for the new blouse, and asked if she would reimburse me. She said it was my fault. I asked if she could at least compensate me for half the cost of the ruined shirt and she would not.
Had they even offered some discount on future services, I would not be writing such a poor review but I'm not sure what else to do. I would have much rather left a peas size, dark spot on it than now have a half-dollar discolored mark in the middle of it. I will no longer bring my business here. read more