Five-Star Review for The Cleaning Authority - Cary, NC…read more I hired The Cleaning Authority to clean my apartment in Cary, NC, and today was my first visit. They completed a full deep cleaning from floor to ceiling, and the difference was noticeable immediately. The company sent a team of two cleaners and a supervising third person. They arrived on time. They communicated clearly. They were friendly and professional throughout the entire visit. They used non-toxic cleaning products, which matters to me. My apartment looked and smelled clean without harsh chemicals. The team worked with care in every room. They covered details I would not have thought to ask about. The floors, counters, appliances, bathrooms, and baseboards were all cleaned thoroughly. I felt confident that they took pride in their work. I have scheduled recurring cleanings every two weeks. Based on this first experience, I do not regret the decision. If you are looking for a dependable cleaning service that delivers quality and communicates well, The Cleaning Authority deserves your consideration. Five stars. Three Months Later: I'm still pleased.

I requested a one time cleaning. The response was very fast. However, since I would not commit to…read moremultiple visits they could not help me. It does not speak well of their customer service. It comes off as greed. My need should be just as important as the multi-user's. For all they know, I'm a "shopper" or waiting to see the quality of their first cleaning of my home. Very unimpressed.