Called for a tow, was told there was a 90 minute wait because they only had one driver. The girl on…read moredispatch was very nice (unfortunately missed her name). We waited about 5 minutes before the driver, GAVIN, called and said he was on the way. Upon arrival, he was very personable and relatable. He was careful not to cause any more damage to the vehicle while loading it up. At drop off, he recommended a body shop that would take good care of us. Very good service all around. Honest help, good people going above and beyond. Kudos, especially to Gavin!

Gerver's is fair and honest. I'm thankful for Matt's honesty and his professionalism. He was able…read moreto safely get me out of a tough situation. Thank you Matt

By far the best tow company out there,they have towed many many times for me and not 1 time can i…read morebitch always johnny on the spot, i never have to wait when the man or lady tells me what time they will be there they are always right on time no matter what the weather conditions are they show up, and i will add very very affordable.this place even transports my classic car for me when needed i can't ask for a better place to haul my autos. THIS IS MY NUMBER 1 TOW COMPANY

The most shady towing company I've ever seen…read more They love to tow you on a Friday, that way you can't get your vehicle out until Monday. Once you call them, it's cash only and they won't give you the pickup address until you're literally on the way. When your tow yard is separate from your business and literally located behind a cigarette shop, I think that pretty much says it all. Don't ever use these guys, absolute bottom of the barrel.

City Wide rescued my Dad! He's elderly and was going for a…read morecruise in his classic car, when he got a flat. He doesn't have a cell phone, but someone stopped so he could call me, and then I called City Wide to get him- EXCEPT, poor Dad was confused about his location. The driver and I both circled the area until he was found, keeping me in communication with both dispatch AND the driver the entire time. It didn't even take much longer than the quoted time, and even with all the extra driving, they didn't upcharge him. The staff did absolutely everything possible to help find my Dad, and put his car carefully on a nice flatbed. I can't recommend these folks enough, especially if you're in a bind!

The tow truck driver was timely and did his job just fine. I was told by the body shop that I…read moreneeded to call and get my car released. The person that answered the phone was rude, short and hung up on me. All I said was I was told I needed to call to release my car she said, what's your name, I told her she said umm we have already taken care of that...and HUNG UP. Rude. If you were mad at the body shop, you had no right to take it out on me, I was doing what I WAS ASKED TO DO. You have no business answering phones if you can't control your emotions better than that. I did nothing to you, and you were awful to me.

I just had my car towed from my home to Veldmans. The tow…read moretruck driver was very, very kind and polite. early 50s gray hair glasses. I was so impressed with him. Thank you for caring

My husband broke down last night in the turn lane on Juniper coming towards Cleveland Road. So, we…read moreneeded a tow truck. I called Vic's bc they're the first to come up in my Google search . The lady asked me how far he needed to be towed and I said about 8 minutes away . She proceeded to tell me "they wouldn't be able to get to us until Saturday". I asked why? She replied "that it wasn't worth them coming for such a small job and that i should call the police !? " We're aren't from this area and I'm feeling like that was really crappy biz ! If I need to pay a min then just say so! Btw we moved here from NY . Which I'm always hearing how rude they are ...? We have Nothing on Vics!!! We ended up with MACLIN .. reasonable price and very personable !!

So i found out my aunts old car was just sitting there getting tickets. I tried to sell it but it…read morewas just not worth anything and i could not get ride of it. I called Michiana and they came and towed it away and solvded my problem for me. Thank you Michiana Junk Cars

Overall exceptional and highly recommended. The high level of professionalism and industry…read moreknowledge was very impressinve. Exceptional customer service.

Worst service -ever! Promised my key fob for a certain date - got is a week later. Took us to an…read moreunmarked garage - couldn't program it. Made us drive to their house "for better wifi". Spent another 45 minutes and still couldn't program it. BEWARE if you want to get a new key fob from them.

From the owner: Been locksmith towing in are area for 30 yearsread more

After my accident not sure how to handle the car part, they were there with shared wisdom…read more Would have been taken advantage of by my insurance company.

If there is any way at all you can avoid using this company, do whatever it takes. It was quite…read morepossibly one of my worst experiences in my life. The guy who runs it is a horrible human being. He does not tell you what you need in order to get your stuff from your car and then acts like you should just know it when you arrive... even on your second trip. In addition, he wants to do the absolute bare minimum and refuses to work a second past 5. The only way this place is still in business is because the police departments call them for a tow. PLEASE, save yourself from having one of the worst days of your life and find some place else.

I was in a bind, today, my battery died...needed a new battery. Also, the I&M shut down the…read moreneighborhood electric to work on the next street. I had to play the organ at church today for a Lenten service. I called Ron's and Rich came to the phone. I explained my predicament. He was amazing. Very helpful and professional. He sent a tech, who happened to be Ron's son, to my house in the timeframe which we agreed. Rich told him to jumpstart the car in my garage and wait to see me lock up the house and see me get into my car, running in the driveway, before he headed back to the shop. He did just that. The service call, battery, and installation were all done at a reasonable price and done quickly! I came home in plenty of time. Ron's level of customer service is phenomenal!

I was taking my daughter to work and a chunk of ice came off a truck in front of us and knocked my…read moreunder shield off dragging on the ground. I stopped in with no appointment and they took my van back and fixed it for a very reasonable price. As usual Ron and the guys came through again for me. I highly recommend them for repairs. Super honest and knowledgeable