Wow I Can't believe this place hasn't been rated yet! I've just moved to the area from living in Japan 19 years (e.g., the best customer service in the world) and am having a hard time adjusting to the terrible customer service in Australia. However this place is an exception! I've been there like 5 times in 2 weeks (can't get enough of their awesome chicken and veggie pies and vanilla slices!) and every time I've been there it's been perfect. Staff are so warm and friendly, and if you're in a hurry you're in luck- there are allot of staff working and you can get your order within a minute! Parking both out the front and across the street.
The shop is really clean, and perhaps slightly off topic (!) but having not lived in Melbourne for almost 2 decades it's been strange to always have immigrants when I go and eat who have trouble communicating in English...this place is not so! It seems to be family owned and operated which I love...good old fashioned service......almost impossible to find thesedays! Can't recommend this place enough! read more