Second time at this Tony's. Too days in a row! My experience was even more pleasant as I got to interact with more of the staff. The manager, John, was very helpful and even replaced my bad basil I had brought the day before. Thank you so much for having so much patience with me! read more

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I recently bought a bag of yellow onions took them home and they were all rotten, The strawberries Buy one get one free Had a white mold around some them And for some reason they never have lettuce in stock The quality control is very poor I'm going through my experience. They never have the Goya coffee the one in the vacuum pack brown packaging. The managers in this particular store need to learn a little more about quality control and quantity control. It's bad enough did the price of living is so high at least get some quality products out there. As far as the meat department I asked for ground beef so the Butcher took a package A round Chuck Relabeled it with ground beef I told him seriously. Obviously he didn't know the difference read more

Once again and the same product mind you! In 1 year i have returned coffee creamer as it shows signs of spoilage. Two times I've returned creamer and 2 times the manager says he can't take it back. I don't keep receipts of course. He said no reciept, no return, not even store credit. Cream is not cheap anylonger. Now here's the kicker, last week I also went to shop for veggies, when I got to the cashierless register (nearest the front desk), I noticed at the main desk for returns, an older lady was returning some meat. She was saying she didn't have a receipt but the SAME MANAGER said "don't worry ma'am we will make it right" and provided to let the front desk girl return product. I'm no dummy, could it be that I am a latin male and she was not? I quickly realized what just happened. I was not impressed and although I dont like to create waves. It was blatant what just transpired. Not cool Tony's. You have to do better. It's a beautiful store and always clean, but the service shows lack of employee (managmeent) training. Ive seen this same manager treat employees very rough on the floor, so i guess I will take this to another level vs just bringing it to his attention as he seems to not care. I will continue to come here as I do like this store location, but I will not deal with this manager and will save receipts. Two times in a year the coffee creamer is damaged, come on that's telling me something. Due to management, I have to give them a 1 star as the community does not deserve such blatant ignorance. Sensitivity training is definitely needed. read more

I am writing to commend one of your outstanding employees, Carlos G., for his exceptional customer service. During a recent shopping experience with Instacart at your Burbank, Illinois location, I encountered several pricing errors and was overcharged for multiple sale items. Understandably, this was a frustrating experience that made me question whether I would shop at Tony's again. However, from the very first phone call through to our in-person meeting at the store, Carlos G. completely turned things around. He was polite, professional, and incredibly knowledgeable. More importantly, he acted quickly and efficiently to resolve the issue, correcting all of the pricing mistakes made by the Instacart team. Because of Carlos G.'s outstanding assistance, not only will I continue shopping at Tony's, but I'll also recommend your store--and especially Carlos--to my friends and family. He is a credit to your team, and I hope his excellent service is recognized and appreciated. Sincerely, E. Bergstrom read more

Shopped there today and they had Bordens sliced cheese on sale $1.49 each when you buy 4. All packages on display were a week out of code. Not the first time this has happened finding product out of code. read more

Pros: 1- fresh food with meats and produce. CONS: 1- Insufficient electric carts. I truly enjoy Tony's; however being a senior with both hip/knee issues; it's quite painful to shop to shop and walk that huge store. With the significant number senior housing in the area, this Unacceptable. 2-Tony's doesn't accept the OTC food benefit from my Medicare provider ; which is a great help. I saw another senior whose grocery allowance was denied. If Tony's won't accept this benefit, I sent Reason to patronize this merchant, since I can't use an electric wheelchair OR use my grocery benefit. read more

Tony's has been a Chicagoland stable since 1979 and I've never been to one actually. This location replaces the old Food 4 Less. There's plenty of parking spaces but the parking lot is littered with shopping carts. Inside of the store. Prices are on the more expensive scale of spectrum. It's got a decent amount of fresh food. Staff is definitely working hard keeping the shelves well stocked and organized. The manager here is really friendly and treats the customer very gracefully. Plenty of vegan and organic options. Definitely wish their were more cider options. read more

Tony's Fresh Market - cars parked in a parking lot - Grocery Near Me - Burbank, Illinois

very great experience with a staff member Patricia She was very helpful thank you so much

I had hope for this store. It's in the former Food 4 Less location near Ford City. The store is big and bright but the food isn't fresh and the prices aren't cheap. I honestly would prefer Food 4 Less at least they had discounts and good sales. I never found rotten or spoiled food there, but you definitely will at Tony's. Check all chicken since for some reason their chicken is always the risky buy. If you can it's best to get meat at the meat counter since nobody checks the packaged meat for freshness. I lifted a pack of chicken from the cooler and the smell overwhelmed me. I almost gagged it was so strong. I found a few things on sale but it definitely isn't worth me visiting again. I have much better stores closer to my house that won't give me salmonella. read more

went to Tony's in Burbank il had a problem checking out the Employee Jake refused to help me with the produce told me to go to customer service was just ignorant and rude never will I shop there again read more

Never never never never going back again... I don't even want to ride by the place!!! We bought some meat out of here that looked fresh, got home to put it in the refrigerator, pulled it out of the bag and gagged so bad... Smelled like a damn dead body!! We took this meat back and the MANAGER and another worker acted like the couldn't smell that BS and blamed it on the PACKAGING with a straight face. I know they put that right back out to sell again. Shut this place down for doing business like this!!! Seriously the health department needs to come in and check this place out! read more

Never coming here again! I've stopped by 2-3 times, and many items I've purchased are expired! Horrible!

I love this place! I LOVE THE BAKERY THE FRUIT THE SEAFOOD THE CHEESES! I have never had an issue with the meat although I only shop at the meat market. but yes the fresh salads and let's not forget THE PRICES. I go out of my way to visit Tony's! read more

Went looking for Brussel sprouts at Tony's yesterday, needless to say I went without. These were

I so wanted these reviews to be wrong because a friend told me to try them for some savings on my grocery bill. First when I walk in I asked if there were any motorized carts and the kid said no. I figured ok not everyone has them so no big deal. Prices were decent but sales were confusing as I got cheese that said all over the deli was 3.99 a lb and no where did it say anything about it having to be a Chunk and not sliced so I ended up paying more. Next the lady gave me the wrong turkey and was very slow so she needed to redo it as the one she gave me was twice the price. When I left I see they do in fact have motorized carts. I had to my bag have my groceries when I got out of there and checked my receipt after asking about one of the deals not showing up she said it will at the end well of course it did not. So I ended up spending more than $10 more than I needed to and the customer service was horrible. I'm giving 2 stars because it was very clean and the customers who also were having issues at the deli with me were fun and kept me from going insane read more

this is my first review on yelp but i will try and keep it short. i was shopping at tony's the other day (i'm new to the store and area). while i was shopping i asked an employee named Michael (he had a goldish brown name tag) where something was. he told me where it was but in a rude way, then i asked if he could guide me to the item i was looking for. keep in mind i'm new to the store and area. he told me "na. you can do that yourself im busy" then he walked away. it's safe to say i won't be coming back to tony's. not to mention, their cashiers are a little rude and clearly don't want to work there. read more

Purchased spoiled chicken wings on sale for $2.99 Friday May 27, 2022. Opened the plastic bag the wings were in, and it literally knock my nose off from the stinch. Called the store and before I could finish my complaint she quicky responded that she was going to transfer me to the meat dept which never answered. Went to the store with the SPOILED WINGS and was refunded my money with no apology or anything. read more

I think the cashiers and baggers at this store think they work at Aldi or something. After my items were bagged, the girl just walks away, I pay and am handed my receipt with about 8 bags and my soda still sitting there in the bagging area. Did I come all this way, pay for brand names at much higher prices, to put my own groceries in my cart??? Not to mention, the cashier was rude - I had to remind her that I had a 24 pack of water and 2 cases of soda below my cart. I was told to put the cases on the belt in a very rude manner. She was probably upset that she was the only register open and that she was still working at 8:30 p.m. Not to mention, the only other open register (with the light on) rudely told me, "I'm closed" well then turn your light off!!!! The only person I ran into that was polite, was the person that took my cart. I'm so disappointed because the store is great, the products are great, just very rude, obnoxious millenials working there. Just be aware. Thanks. read more