Nate helped me today and was amazing! I was buying a guitar for my son and he helped fill in my…read moreknowledge gaps and gave great food for thought in my decision process. He also tested the guitar for me and I was impressed by his playing too! Thank you Shining Light... you've got a good one there! The deal was incredible too!

I am so pleased with the great piano teacher match through Shining Light Music. When I called to…read moreinquire about teachers, I communicated that our requirements are stringent: my son is 6 yrs old, and while he likes piano, he doesn't looove piano, so the lessons have to be fun and engaging to encourage his progress. He's had 1.5 years piano instruction, and he doesn't respond well to some of the "too basic" piano book courses we had temporarily explored with a couple past teachers, so it's a challenge to level him up with material and technique that is age appropriate and fun enough but not too basic, nor too complex. And we had limited time availabilty as our schedules are maxed... It's such a blessing that the receptionist recommended Ms. Emily Shelp! Ms. Emily is well qualified; she possesses a Bachelor of Music in Piano Pedagogy from Bob Jones University and has been playing since she was 7 yrs old. Her bio is coming soon to the Shining Light Music teacher page. Best of all, she strikes the right notes - I couldn't resist the pun! - in working on my son's technique and making it fun. She motivates him with weekly fun point-competitions (to earn country stickers in his passport, medals, trophy, etc.) which has resulted in him reminding me that he has to memorize a song for the next lesson..cuz he wants the points! (whoo hoo, he's no longer resistant to practicing!!!!) I feel that she is the right piano teacher for his current level and needs; she employs a cheerful and focused Kindergarten/First Grade encouraging teaching style to keep all the lessons fun and on track, she's able to motivate and consistently award with positive reinforcement, able to redirect him when he gets silly (after all he's been in school all day, then straight to his lesson!) and I appreciate how she is able to teach finer technique in a way that he understands. She would be great for both beginner and advanced students.

They built a fantastic Paseo W6 Trombone. Easy blowing and articulate in all registers. If you have…read morebeen wondering whether a modern constructed horn can exceed your expectations for a classic sound wonder no more!

The great folks at BAC were wonderful to work with getting my son lined up with a new F key…read moretrombone. A friend of mine (pro-musician) was at BAC in Kansas City getting some work done to his custom trombone. He connected me with them. Everyone there was so knowledgeable and friendly. They took the time to listen to what exactly my son was looking for. They figured out which horn was the best fit for my son. They even customized the trigger in my son's school colors. It was the perfect horn for my son and was reasonably priced. They did great with shipping it up to Cleveland for us. The horn and case was wrapped up nicely and arrived here in great shape. They are on TikTok with cool videos too!

Following a surprise outdoor summer gig, the middle seam on my old German upright started opening…read more Greg had a good solution to fix the bass without taking the top off, saving me time and money. In less than a week my bass was fixed. My second time taking my bass here and I'm always happy to chat with Greg and give sweet Pepper some pets.

Black Dog Bass Works is a great solution to bass challenges and adventures. The focus is on solving…read moreyour problems in the ways that works best for you. I have had a bow rehaired and some pesky problems with a pick-up and amp. Using their expertise the shop fixed it to meet my needs versus a simple fix that would get them paid and me outta the shop.

Had an absolutely amazing experience at this music store! My daughter and I decided we needed to…read moretry to play guitar and needed to pick up a guitar for each of us. We both have zero experience playing guitar so I sent the store a message asking for advice. They recommended we come in, take a look around, and they would help us out. Wow, I was amazed by how helpful they were and how much time they spent with myself and my daughter. Quentin, who works in the store, spent plenty of time with us showing us multiple options in our price range and was not putting any pressure on us to buy anything more than we needed. I was dreading going to another store that was nearby and was so thankful that I found this for our purchase. Extremely helpful staff and knowledgeable. Very laid-back no pressure and just an overall enjoyable experience. A beautiful store as well. They welcomed us when we walked in and remembered that we would be coming in at the time I stated when I was talking to them on the phone. The manager came out and met us as well. There is no need to go anywhere else in Overland Park. This is a family owned business not a national chain but they do have multiple stores. Go here you won't be disappointed. You walk away with an instrument you feel good about and a sales experience that is hard to find.

Excellent knowledge about guitars and related equipment. I believe he will also do trade-ins for…read moreequipment that is good shape. Super nice guy.

I passed by Paul's store hundreds of times but finally stopped in because coronavirus is making me…read morethink I should learn to play the guitar. Such a great experience. I'm a beginner and Paul walked me through the decision making process for getting my first guitar. Very knowledgeable and super inviting and friendly. Will be back when it's time to upgrade.

Mike, the store's "manager," is one of the most unprofessional people I have ever dealt with…read more We saw a used piano in the store. It had an older player on it, and they said they could upgrade it. When I researched it, I learned there was even a new upgrade available. I said we would purchase the piano if we could get the latest upgrade and a different bench. Mike, the manager, agreed. After waiting several days, I called Mike, the manager, who said the upgrade I wanted wasn't available for the piano and that I would have to pay another $10,000 for the whole player as it didn't come with an upgrade. I told him to put the original upgrade on there. A few days later, the guys delivered the piano. And they were great. But when they were about to leave, I noticed the original player was still on it. I called Mike, who made some songs and dance that he wasn't there that day and the piano was supposed to be sent the next day after the upgrade, and he would send a tech out to the house for the upgrade. I also started documenting every call and email sent to Mike as I was not getting a good feeling about this. Mike, the manager, also said that the original upgrade didn't have the right parts and that they were waiting on parts from the vendor. During the process, I expressed to Mike how disappointed I was and that it was a really bad experience. He did admit it was his fault, at least. Mike called several days later and said the original upgrade I wanted wasn't available, but they were able to do a few things to make it available. Honestly, I didn't understand exactly what Mike, the manager, was talking about but I agreed if it was the upgrade I originally wanted to go ahead. I had to call several more times to understand what was going on. Mike said they finally got my upgrade, and now I was waiting for the technician to "possibly" call me. It's been several days of waiting, and I still haven't heard from the technician. I called Mike, the manager, again who told me I would have to wait for the technician to call or he would just come and take the piano back. He actually threatened me! I was always pleasant with Mike, and I was always professional. I do hold people accountable and Mike didn't like that apparently. When I told Mike I would leave negative reviews as well as contact his corporate store he was so arrogant he actually said that they had enough good customers they didn't need me. Mike has lied to us. He has dropped the ball. He doesn't know how to handle customers. He doesn't take responsibility. He doesn't understand his piano products. I have never had a company threaten me like Mike did because they couldn't deliver. We are more than willing to be accommodating, but I do expect honesty and feel like the company we are buying products from will deliver on what they say.

I've come into this shop plenty of times. One of my favorite spots in Kansas City. The man at the…read morefront desk is always kind and welcoming. I am always greeted and acknowledged. We've shared conversation and love for the instrument. I've never had a negative experience at this store. I would recommend this store to anyone who loves Pianos or music in general. If you're looking to buy or learn more about the instrument, this is the best place for that. they're doing the right things.

We've been clients of Dan Lawrence for about 9 years and I have so many nice things I could say…read moreabout him!! His wife and son are wonderful as well!! He is honest, helpful, kind, knows the stringed instrument world extremely well, always has his client's best interests at heart and it shows!! He explains things wonderfully!! We have purchased violins from him as well as cellos. ALWAYS a great experience!!! Thank you Dan Lawrence String Instruments for helping us make beautiful music in our home!!

I can't imagine going anywhere else after the experience I had buying a cello bow for my daughter…read morefor Christmas. Mr Lawrence was so nice, informative and just an all around nice guy. Great value!

Respond when asking for service. Needed our piano moved, they said "will get back to you", never…read moredid just ignored us.

I can not say enough good things about Precision Piano.!Craig and Greg were amazing. Their…read moreattention to detail, willingness to work with schedules, as well as the care they took to safely deliver our piano are second to none. I truly appreciate the part they played to deliver my son a gorgeous piano as a Christmas surprise. If you are moving a piano, there is no better choice than Precision piano.