To get a refund again took several emails and messages.
AVOID this place to save your time and money!
Only if it was a program Cowboy Mechanics they would win! 12 weeks of lies and promises and in the end the car is not fixed!
David Stokes Motors Limited promised to rebuild my automatic gearbox in 1 week and took a deposit. Two weeks later after a call was told that the car is on a test drive and promised to send an update. Nothing happened. When arrived at the garage the car wasn't even there and was told that it was a mix-up. Work only started after 3 weeks.
Every call or visit was told and assured that it will be fixed at a given time. After several calls, texts and visits I started really worrying that something was not going well and asked David Stokes for an update and had a suspicion that the repair was not going as planned.
Gearbox went to the third party for work they couldn't complete themselves ( broken bearing removal toll was an excuse).
After 6 weeks I collected the car. Straight after leaving the gearbox was still not working properly and other issues appeared on the dashboard. Car sent back to the garage.
After testing l I received a report and a text saying that a Solenoid has a fault.
The car was again brought to a third party electrician and settings were changed. I mentioned to David that I am not happy that my car is going from one garage to another and still not fixed with a lot of problems. Had to listen to the atrocious language and swear for simply asking the question.
Another week later after inspecting again as they still have issues and they have found dirt and metal fillings left in a gearbox. So I assume the job wasn't carried properly and the gearbox wasn't cleaned and caused damage again.
Went to the garage to meet David Stokes and see if there is an update. The gearbox was taken apart and was told that the clutch is now damaged. I was told at the beginning that this part is fine. For me, it looked like every test and removal had more parts damaged and needed to order.
Gearbox stripped again as Solenoid has no pressure.
The car was tested by David and Radar Light, Engine Light and Start / Stop errors appeared on the dashboard.
David Stokes said that he is not happy with it as it is revving up, gears are not as they should be and happy to fully refund the money as he and his, ''professional team'' can not find a solution to fix the car and solve the issues. Also, several Fault Errors were coming up on the dashboard.
To get a refund again took several emails and messages.
AVOID this place to save your time and money! read more
