1. Tommy Waters Custom Homes

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Newberry, FL

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Tommy Waters Custom Homes

5.0 (1 review)
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2 years ago

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Armstrong Homes - Water flooding in yard up the house

Armstrong Homes

(5 reviews)

Dean and Catherine Taylor Pepper Tree Village…read moreWildwood, Florida 5 0ut of 5 Stars for Armstrong Homes in Ocala Florida! My wife Catherine and I liked the Pepper Tree Village sub division in Wildwood Florida because it is close to my parents and brother, who live close by in The Villages. We were originally looking at an Adams built home in Pepper Tree because we wanted a larger home, and a lower price per square foot. But after reviewing Yelp and other social media sites we quickly changed our minds and decided to try the Armstrong model home. We met Brooke Pixley and she showed us the model home, answered our questions and said it was for sale. This house had been a Armstrong model home in Pepper Tree for almost three years. We liked the home and decided to put in a buyers offer. Our first offer was declined by Armstrong, but their counter offer was more than fair and Armstrong paid most of the closing costs! We started working with Brooke on a lot of issues we had with closing and other house matters. She was always there to answer all my questions (I had a lot). If she didn't know she would always get back to me with the answers ASAP. We did a walk thru inspection and found some items that needed repair. Armstrong had turned on the natural gas so we could check the hot water heater and the gas stove. We had a punch list of small problems with the house, and gave that list to Brooke. Armstrong corrected all the problems and told us the final walk thru would be three days before our closing date. We blue taped all the paint scrapes found some issues outside. Chris with Armstrong wanted everything to be perfect and taped items that I would not have. No surprise, all items were corrected by closing time, except for a blinking light in the kitchen that was fixed today. My overall impression with the Ocala Armstrong team is outstanding. They did everything I had asked. The house is well built and has some nice extras that other houses in the area do not have. Armstrong made the house buying process easier than any other house I have purchased in the past. Last note, after we had signed the last document at closing Tim at Armstrong told us they would not turn off the electricity or the gas until we were settled and started our own, nice touch. Dean Taylor

Extremely disappointed. Every time it rains heavily, we have a river running through our back patio…read moreand water seeping into the foundation of our home. We've been trying to get Armstrong to honor their warranty for over a year with no resolution. Despite multiple attempts and documented communication, they still haven't fixed the issue. Unfortunately, it looks like we'll have to pursue legal action to get this resolved.

Tommy Waters Custom Homes - homedevelopers - Updated October 2026

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