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    Tommy Biffle Lakeside Polaris

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Tommy Biffle Lakeside Polaris

    Boat repair

    Motorcycle repair

    Tommy Biffle Lakeside Polaris Photos

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    10 years ago

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    Muskogee Powersports - Great company!

    Muskogee Powersports

    (2 reviews)

    Muskogee Powersports is THE perfect place to upgrade your powersport equipment!…read more Brian Stacy is great to work with!

    I wanted to take a moment and share what I experienced while purchasing a new Yamaha Stratoliner…read morefrom Troy Graham. I found a new 2014 Stratoliner I agreed to purchase with a 2009 Stratoliner trade over email exchanges. I wanted to keep the quick change back rest on my bike. I have attached a photo of the email that caused my review. Upon riding 5 hours to make the deal, Troy first informed me that he would have to charge me labor to switch the mounting hardware to my new bike. I agreed this was fair. We continued inside to sign the paper work. Right away Troy started to be hesitant saying he would now need to replace my back rest and he had built the trade in price with the back rest. I agreed my email wasn't clear if was referring to the actual seat pad or the back rest even though the subject line clearly states back rest. Troy continued to to tell me he needed to charge me "replacement cost" of $374 plus labor to put a quick change back rest back on my trade in. So to clarify, Troy wanted to purchase a new back rest, charge me labor to switch mounting hardware in exchange for me to keep my used back rest that was purchased in 2009. I quickly found several back rests that retailed for less than $200 on jpcycles.com. When I showed Troy these prices, he stated they weren't yamaha branded. I basically felt Troy was trying to leverage the fact that we were from out of state and could not continue to Bikes, Blues and Bbq in Fayetteville without the seat that held our luggage. I again agreed that there was some confusion but it was unfair (not the actual word used) to charge so much in order for me to keep my original back rest. I countered his offer by agreeing to $200 more or I was walking out. My wife and I rode 5 hours to get this bike in good faith to honor our deal. At no time was I dishonest about my trade and I had sent the Craigslist add to Troy showing all of the pictures of my trade. I will never deal with this business again! This happened 2 weeks ago and I even regret paying the extra $200. I should of only paid the labor to change the back rest. On a positive note, the finance lady was great. She was very understanding and even through in a Yamaha hat. We even joked that it was a $200 hat. I really hope Troy makes an effort to handle issues like this in a better way next time. I will never trust him again. The bike I purchased had no back rest, so we needed my seat to continue our trip. I am also including a picture of the bike showing the luggage rack we arrived with.

    Tommy Biffle Lakeside Polaris - boatrepair - Updated May 2026

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