Justin Lacy with Texas Farm Bureau Insurance is by far the worst agent, and person I've ever dealt…read morewith in the insurance business. He told me he didn't make much money off me and that is was best I just went and got insurance elsewhere. So that's what I tried to do. I called another Texas Farm Bureau Insurance agent and Justin had marked it in their computer system for the underwriter to not write me another policy. All because he has a personal vendetta against me. I did nothing wrong, I voiced my opinion about his lack of services, rude office staff and that I didn't appreciate how he treated me. He's now made it where Texas Farm Bureau Insurance company can not even make money off me. The worst experience I've ever had. Avoid Just Lacy at all cost. Do not waste your time.

I have not been pleased with my auto or home owners insurance companies. I thought the auto…read moreinsurance was high and I had to fight my home owners insurance after hail damage to our roof. We finally won against them and they paid to replace the entire roof but what a nightmare. The old company was Universal of North America...do not use them. I went online to J.D. Power, who rates national insurance companies, and noticed that Texas Farm Bureau had consistently been at the number one spot for several years. I contact their Katy office and spoke to agent Alan Inman, no relationship to me at all, and was very pleased. He cut my auto insurance premium in half for the same coverage and saved me about $1000/year on my home owners. He took the time to actually meet with me face to face and explained everything to my satisfaction. He has been very prompt in getting me copies of my documentation. I would recommend this company and agent to mother, in fact i have. Good job Texas Farm Bureau!

Great team! They took the time to explain in detail and answer my many questions. If you need a…read morededicated agent look no further. Best in Katy, TX if not Houston for that matter. Thanks Brandon! :)

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: TX-1994445, LA-604520

Tim is a stand up gentleman. Very honest and to the point. Michelle is an amazing assistant, always…read morethere to help. I live a company that actually answers the phone and lets me talk to a live person versus a algorithmic answering mechanism. Both are down to earth and make shopping for insurance a great deal less painful than my previous experience. I highly recommend them!

I went to Tim Guard to have them take a look at my home owner's policy. Tim saw that my current…read morepolicy didn't actually cover my entire home. He helped me get the correct insurance coverage, quickly and affordably. If you don't know insurance, know your agent. Very knowledgeable! Highly recommend.

Branda Lopez did a good job very professional and efficient amd gave me a quote on a timely manerread more

It's amazing having contact with Ms Ade Oyejobi, She's professional and a good listener that cares…read moreabout your insurance by providing the best solution coverage at affordable cost, she's always available whenever you call with the best available solution. A month after she provide my home insurance due to her service I have to cancel my Auto Insurance with my former provider and move my auto to State Farm due to her highly professionalism & Competency . I Irecommend State Farm especially with Ms Ade Oyejobi, State Farm Agent, Katy TX. She's the best!!!

I've had my car insurance with them for several years and always had a positive experience when…read morecontacting them. Brigitte Llanos always helps me with any questions or changes to my policy. Thank you!

The customer service was great! Mrs. Briggite helped me a lot! She gave me the information in less…read morethan 30 minutes and she answered all the questions that I had. I'm very grateful to the staff at Katy!

Carla took care of me right away as other yelp agencies DID NOT, she was straight to the point…read morewhich I appreciated and was able to get me a great deal for what I need for now. I got nothing but good energy from her and could tell she really cares, so I went with her over the other yelp project providers that were recommended for my auto insurance! There's a way to ask questions and treat people after working in customer service myself for many years some people just come off scammy and unreliable I appreciate Carla for her speedy service and due diligence, it did not feel pushy once again it felt like she cared. Highly recommend this company! She also advised she will always make sure I have a good price!

Carla was absolutely amazing. Being able to work regularly through your day and Trust someone can…read moretake care of a title replacement at the DMV, is a game changer. Her rate for this service is "Black Friday" good. If you need assistance at the DMV, you can trust that Carla will dependably handle it with grace and direct constant updated communication. Really appreciate you, Carla! You're cooler than the other side of the pillow!

This is a great Allstate agent--the best. So friendly and honest. He corrected the address on my…read morepolicy right away, which I could not get my previous agent to do, and he told me about the milewise program which is saving me a ton of money on my policy.

From the owner: When it comes to insurance, having the right agent can make all the difference! At the Aquila…read moreAgency, we take immense pride in offering top-notch service and personalized attention to our valued customers. As your local, licensed advisors, we are committed to guiding you through every step of your insurance journey. We’ve partnered with Allstate® to bring you more than just quality coverage for your most important assets. Whether it’s home, auto, renters, or life insurance, you can trust that you’re in good hands with a company that’s been a trusted name since 1931. With our access to innovative tools, money-saving discounts, and the advantage of a local agent, we make it easy to ensure you’re fully protected. Give us a call at 346-299-2080 to discover how we can provide expert advice tailored to your needs, not just sell you insurance. Let’s work together to secure your peace of mind!

Ray Fogleman is extremely unprofessional. Please avoid doing business with this company at all…read morecosts. I called to learn what kind of insurance we would need as we have just started a non profit group for youth athletic fundraising. From the start Ray acted as if we wouldn't be able to afford a $1500/year policy, and sounded aggravated he even had to speak to me. Rather than answer my questions he informed me that we do not meet their "client profile" and then hung up on me when I asked him what their "client profile" was. Completely rude and terrible service.

I own a business here in Houston and I was recommended to Texas Insurance Agency by a friend of…read moremine and I have been impressed with their responsiveness, professionalism and friendliness since I have been with them for almost 18 months now. Frank Hursh and the entire staff are always ready to help and they are quite knowledgeable regarding policies and they work to get the best plan based on your situation. Great Agency!

Great service. Questions and concerns answered quickly and efficiently. Did not need to constantly…read morechase anyone for help.

If I could give 10 stars, I would!!! Working with…read more*Alexandria* at State Farm has been one of the best experiences I've ever had with an insurance agent. From the very first conversation, she displayed a level of professionalism, knowledge, and care that is truly rare these days. She made what I expected to be a complicated switch feel effortless, walking me through every step with clarity and patience. What truly sets Alexandria apart is how much she genuinely *cares*. She went above and beyond--answering questions before I even thought to ask them, finding the best possible coverage for my needs, and following up to make sure everything went smoothly. I never once felt like "just another customer." I felt valued, respected, and completely confident in my decision to make the switch. If you're looking for an insurance agent who is sharp, reliable, and truly invested in helping you, look no further than Alexandria. She's the gold standard. State Farm is lucky to have her--and so am I. 10/10. Highly recommend.

This State Farm, and Hanna Huang do not deserve this 1 star rating. Just went in to get insurance…read more Hanna came out to greet me and everyone else was very nice and welcoming. Was in and out in 10mins.

Fortunately they have Melinda.. Unfortunately they weren't able to keep me as a client/customer…read more This location specifically out of the others I had to speak with... welllll they couldn't provided any answers. Very simple my bill was $276 and my first payment was. Next two moths they were $99 and no one could provided ANY information as to where my money went or why it was that amount. I kept them for two months and canceled. Unfortunate but this is NOT americas number one insurance especially when they have 3rd party billing department .. what a headache this all was needless to say approach with caution and don't be like me and just pay.. know where your money is going ladies and gents!