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    Tom’s Automotive

    5.0 (4 reviews)

    Services - Tom’s Automotive

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Tom’s Automotive Photos

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    Anytime Unlock - Street view and one of the cars we wrapped

    Anytime Unlock

    (10 reviews)

    We called and explained we needed a reprogram for keys & parameter reset due to putting in a new…read morebody control module. They sent out a tech who couldn't do the job because he doesn't have his own NAFTA password and didn't have the proper equipment. We had to put the old body control module back into the vehicle & program the keys to the it, since he couldn't do the parameter reset. The old body control module has water damage, which was why we did the repair! So it wasted our time & our customer's time. When we asked the tech why he didn't bring what was needed he said "the boss doesn't let that stuff leave the shop." He then told us we could call and let them know when the vehicle would be in Lubbock and they could program the keys and do a parameter reset to the new body control module...... At a DISCOUNT. Really?! I called for a specific job to be done, was assured it could be done, then had to reverse the repair in order to have keys work for the vehicle and instead of offering to fix the mistake or the unpreparedness that cost our customer & us time and money free to make the mistake right, we get offered a discount?! When I asked for the boss's name we were told Josh, but if you call and ask for him, you'll probably be told he's on a run, he doesn't answer calls because of telemarketers.....

    Anytime unlock has made several keys for different vehicles and locks over the last few years …read more They are fast, friendly and get the key made correctly every time . I will continue using them for all my keys .

    Tom’s Automotive - autorepair - Updated May 2026

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