I received a statement in the mail that looked like a break down of what my insurance has paid to date and nothing like a due date, minimum amount due, no invoice number and nothing to detach and send in with payment . After I received a second statement I went to there office to ask about it and was told that was there bill so I made a payment. I got a call from them when my account hit the 90 days mark telling me if I dont set up a payment plan where they charge my credit card they can not guarantee me i will not be sent to a collection agency even if I continue to make regular payments. I just feel like there accounting department could make things more clear and not threaten collections after only 90 days. read more