I brought my daughter to KinderCare as an infant. It was the first place she had been aside from…read morehome after my maternity leave, and I was so nervous -- but everyone who worked there was so warm, kind, and supportive. The infant teachers were fantastic and took such good care of her, and the teachers for the toddlers and up also knew her and always would say hi to me when I came to pick her up. We ultimately had to change daycares due to moving because it would have added 40 minutes to my work commute every day to stay there. I was so sad to leave. Highly recommend them to anyone who is considering a daycare for their little one :)

My kids are so happy at South Square Kindercare. The staff go above and beyond to create a fun and…read moreeducational environment for the kids. They get a good bit of outside time during the day. And we receive updates throughout the day including pictures and videos. When my kids first started here, we had some special requests for my son, and I received a personal phone call from his teacher verifying the requests, which I thought was thoughtful and considerate. These are teachers with hearts. And those are the kind of people you want around your children!

We have loved sending our children to this preschool and kindergarten. It is such a loving, fun,…read moreand safe school. My kids have learned so much academically, emotionally, and socially. I highly recommend this school to any family looking for a preschool!

Your child's safety is not a priority at this facility. On 9/1/21, my 1-year old was injured due to…read morethe negligence of the staff. They allowed three toddlers to be on a climbing toy meant for one child at a time. Two of them fell on my child and he busted his lip. In video footage, a staff member walks right past them shortly before the accident occurred. We were very disappointed in the initial response from the staff at all levels. Which did not match the gravity of the situation. When I was informed by Ashley Litchfield (Director), I told her I would be there right away. However, when I arrived to speak with her 25min later, she had left. The teachers in the classroom showed little remorse. So, I had to take my child home with inconsistent information on what happened. It was difficult to reach someone in leadership to address our concerns that evening. It wasn't until my husband called to escalate the situation and request a meeting, that we received more details from Ashely & Lynn (Owner). I won't even get into the issues we had with Grant (Owner's son) and his unprofessionalism on different occasions. We had to request that an actual accident report be done. Only after we filed a complaint with the regional office was an investigation and additional "safety training" conducted. Although we already had a few complaints about this facility, imagine the horror of finding a bloody shirt in your child's bag without notice? My son has not returned since that day, and I don't recommend sending your children here. At least Lynn was "gracious" enough to say "we will not financially hold you to our policy of a thirty-day written notice of disenrollment." Are you kidding me?

Horrible location and staff. There is no one-on-one attention and the classrooms are jam packed…read morewith little staff.

VERY DISAPPOINTED! Our opinion of the Family Preschool is as follows:…read more We were extremely disappointed with the manner in which our family, including our son, was treated. In our opinion the treatment was discriminatory from a racial, ethnic, and gender standpoint. We do not believe that this school fosters the level of "inclusion" that they proclaim. We were compelled to withdraw our son from the school in order to protect him and ensure his well-being.

We had two children enrolled at FPS during the 2021-22 school year. Our oldest was a 5day friend…read moreand our youngest was a Treefrog (2s). Our experience with our youngest was wonderful. Teacher Kim was lovely and kind and our daughter loved going to school and being part of the FPS community. Our experience with our oldest was the complete opposite. He was a 5day friend in Teacher Hannah's gathering and his experience was awful. He's neurodivergent and in therapy to support sensory sensitivities. We proactively offered support to his teacher before school even started. Our therapists observed his class on four separate occasions and raised their own concerns about what they saw. The classroom management was nonexistent and our son was ignored often, leading to dysregulation. At one point, he went outside unsupervised and at another point, he was wandering the hall when I overheard a child ask where he'd gone. His teacher responded, "I don't know and I don't care." Ultimately, we decided to withdraw him from FPS because they are ill-equipped to care for a neurodivergent child and his teacher called him bad to his face. We also withdrew our daughter because it wasn't the right place for our family. Our son has been processing his experience at FPS in play therapy and internalized quite a bit of shame during his three months as an FPS student. We're still very angry at his treatment. We switched our son to a local public school in a mainstream classroom. He's been there for more than two months now. He's had zero incidents of dysregulation. His teachers tell us that he's calm and consistently able to self-regulate. Every issue FPS blamed on him completely disappeared in his new environment, which leads us to conclude he was never the problem and that his teacher was the issue. Because of their treatment of our son, we cannot recommend FPS to any family, especially if you have a child who is neurodivergent.

My daughter Hannah has been attending Legacy Academy since she was only 14 weeks old (Infant A),…read moreand she is now in the final classroom (4B) and will enroll in kindergarten August of 2025. My husband and I have had a great experience overall with all of Hannah's teachers going back to 2020 when her infant teachers made it easier for me to be confident that she was receiving wonderful care to now when Mr. Armando has been our favorite teacher for her yet. He is the assistant director but loves to work in the 4s too, so we have appreciated how much she learned from him when he was her teacher for a couple months last fall, and we are so glad he is currently covering while they look for a qualified replacement teacher after some recent turnover. Mr. Armando is kind and empathetic- he always treats the kids in his class well and is supportive to parents as well. My only complaint is that he is so great at his job that they keep pulling him out of the classroom because he is so good at his job as management too (and I just want Hannah to be lucky enough to have him be her full-time teacher). Mr. Armando is the best of the best! Wendy and Chris have treated Hannah so kindly over the years as well, and it's nice to know that the owners care about the students as well as their families. Hannah has loved so many of her teachers, and I wish that I could name them all, but I will settle for a few of her other top teachers in addition to Mr. Armando. She has loved Ms. Brooke (she always seemed to appreciate Hannah's quirky personality), Ms. Kat (they bonded over their shared love of Stitch), Ms. Arianne (so sweet with her and has always thought Hannah was funny), Ms. Lisa (has helped her grow in her writing skills and appreciates Hannah's chatty ways), Ms. Natalia (takes care of her at the end of the day and reads her all her favorite stories), and Ms. Riley (wrote Hannah the sweetest note about how much she enjoys taking care of her and coloring with her). I can never leave out one of the most important employees at Legacy in a review- Ms. Chari (the prep cook) has been with Legacy for over 3 years now, and she is amazing. She is so sweet and has such a warmth about her. Everyone in the building clearly loves her, and Hannah thinks she is the best. Hannah talks about Ms. Chari all the time at home, and it's so apparent how wonderful she is with her. I am getting reflective here at the beginning of her final year of preschool, and I am so grateful to everyone at Legacy who has helped us have such a great experience for our daughter. I highly recommend it to anyone in the Chapel Hill, Durham area (we drive 30 minutes from Graham, and it's worth it- the preschools in Graham are not as high quality as Legacy).

We immediately pulled our kids once we realized what was happening. They are now in a daycare which…read morehas not given us any similar complaints. Things seemed well for about a year here until my oldest son moved up a classroom. He was sad, a lot, which I assumed was from adjusting. (He also picked up the phrase "crying brat"). Immediately a surge of complaints came home every day. He was "impossible" to potty train, he was frustrating to deal with, he didn't nap long enough, etc. Never a positive. I wrote the teacher a long note trying to see what ways I could help. He's an extremely friendly kid and I didn't understand what was happening...I took their suggestions. Both my husband and I noticed negative interactions when my son was crying in the room...As though they were disgusted. We would stay behind and watch for a minute, and became concerned. I did everything I could to figure out what they were talking about and how I could help. Then they neglected diaper changes...Twice I picked my son up in the EXACT SAME diaper I dropped him off in. I have several witnesses to this, including Legacy staff. Diapers which fell apart into yellow slush when you tried to take their pants off. Almost immediately after finding this, the director spoke to me in her office in a very condescending way. She said she didn't know what to do anymore about my son, and that we should "give him rules and boundaries" (We are BIG on that at home) and "teach him not to run away". And said he had ran off the property into the parking lot. The day before. They hid it from me until then. He could have been hit by a car or gotten lost. She then described what she believed were "sensory issues" and said they couldn't help him anymore. I asked her if she meant autism...She said, maybe. I took him to two different pediatricians to get this assessed, both of which said there were not any flags for any disorders. The second asked me not to take this childcare center seriously. I'm still angry about this. My son was obviously running and not cooperating after months of mistreatment. They blamed us for the 3's teacher departure as well as the unhappiness of other staff who stepped in. Not any apologies or acknowledgement for the pain we went through, only pleasant when we withdrew. I still have nightmares about what he went through. It's hard to write this review because there actually are very good staff at Legacy, particularly the pre-K and infant rooms. But due to high turnover in some rooms, desperate hires, and the complete lack of responsibility or empathy from the Owner, I would never recommend this place.

My grandson recently graduated from the four year old classroom to move to kindergarten and we are…read moreso sad to tell Asbury goodbye! He loves his teachers so much and comes home talking about how much fun he had with his friends. All the staff are very pleasant and we would highly recommend this center.

This Preschool has so much potential but the director/leadership is appalling. They let their…read moreemotions get the best of them when making a decision. There is no communication , they do not take accountability and they believe that you do not "need help" in your classroom. The recently hired assistant director came in micromanaging everyone and everything. Being a hard/faithful worker does not matter to them. After working by myself for over almost two months and being the one to do mostly everything in the classroom. I was wrongful let go AFTER I resigned putting in my two weeks notice. Children deserve a safe environment where their parents can leave them. I will miss my little ones so much but I'm glad that I no longer have to be apart of such a toxic environment!

We have both our kudos at the Goddard School in chapel hill. It's conveniently located if you work…read moreon UNC campus and it's a nice clean facility... however the reason for the 5 stars is the TEACHER. They are all so fantasti! Ms. Michelle and Ms. Jamie and Ms. Shiniqua are so good with our 4 month old- it feels like she's with a family member. they know so much about child development and she's learning so much! our Toddler is also obsessed and painting, learming colors, sign language and more with Ms. Tonya and Ms. Dianna and Ms. Stella completely potty trained him in a week

Unfortunately this facility did not have the best communication skills and was very limited in the…read moreway that we were supposed to be helped.

I have been with this center for less than a year I was having a wonderful experience until Ms…read more Kisha left. I had two children that attended this program and there is an extremely high turnover over rate staff is unprofessional and combative. there has been times where my toddler has come home with no pull up and no coat. they tried suspend him from school for accidentally hitting a teacher in the face mind you he's two years old and then when I approached the teacher she became very argumentative and defensive and the very next day after 3pm we received a call stating that my children could not return my child has been sick with rhinoviru, hand foot and mouth, RSV, and the list of illnesses go on and on. The teachers are unprofessional refuses to wipe the childrens noses. I have heard them yell at the children in which I have complained about. There aren't any surveillance footage in building they also left my 8year old at school and refused to pick him up. this location has been a nightmare and I would not recommend

This KinderCare is exactly ok. It has kept our child safe as we transitioned back to work. We knew…read morethey would be changed and get food throughout the day. The main infant teachers are kind and provide a lot of verbal information. We are very grateful for their warmth, as our kiddo clearly feels safe with them. This center provides formula and solids, which has been wonderful as we transitioned off of nursing. They are clear about supply needs. The main thing that could make it better: Interaction with the kids beyond just feeding and changing them. I've never seen teachers get on the floor and play with the infants, but they have sent pictures two times of finger-painting, so I'm sure it happens some times. I just wish it was more.. I've also seen teachers doing their own crafts (knitting? or something) while the kids crawl around, and then they put the crafts down to help gather our kids belongings for departure.. My kid was also moved to the second infant room one day and when I went to pick them up, I saw a group of 4-5 kids strapped into their eating chairs watching an iPad.. Less than ideal.