Went this last Tuesday and forgot to do a review! I went in…read moreto get a box of coils. The manager, whom is very nice and always helpful, not only sold me the coils but , as always, he changed them for me in 2 of my SMOK BABY 2 devices. I'm too afraid to do it myself and they have No Problem with changing them for me! When I first walked in though, I saw the store owner doing something so amazing to me, since I'm very new to vaping! He was actually building some sort of chamber for a customer, whom I believe is a regular. His unit , from what I heard was an older one and very big! What amazed me was that it had like 6 or 8 tall small coils that the owner actually had to wrap wire around each one and , I think but not sure, put cotton around? The whole process was naturally Very time consuming and Very Technical! It was VERY INTERESTING!! Anyways, I wanted to share this because I wanted other people to know about how knowledgeable these guys are and how serious they take their work as well as how much they really go out of their way for their customers.

I came in today and was having trouble getting the kiosk to work. Instead of offering helpful…read morecustomer service, the employee was extremely rude and unprofessional, even speaking to me in a condescending way and telling me how to spell something--which I am perfectly capable of doing. I was the only customer in the store for about five minutes, yet I still wasn't properly helped. Once a line started forming, he began focusing on online orders rather than finishing helping the customer who was already standing there and needed assistance. I have been a loyal customer and come here religiously, which makes this experience even more disappointing. Good customer service and simply treating people with respect go a long way. Unfortunately, you have lost a great and loyal customer today, and based on this experience, I cannot recommend this location to others.

The customer service is AMAZING, shout out to MARCO! The variety, value, and quality is unmatche!…read moreThank you! Kelly

I used to really like this place, but holy crap... what happened to your pricing?…read more Why are Stiiizy pre-rolls $55 at your shop when literally everywhere else I've looked they're around $29, and the highest I've seen is $32? That's not a small difference, that's almost double. What's even crazier is that even with your 30% off promotions, you're still more expensive than everyone else. That tells me the regular pricing is way out of line with the market. I genuinely thought you guys had fair pricing, so this was really disappointing. The service has always been great, and I love the layout of the shop, so I have zero complaints there. But these prices make me feel taken advantage of, and I just can't justify shopping here anymore. I hate saying it because I enjoyed coming here, but unfortunately I won't be back unless the pricing becomes more competitive. Right now, it honestly feels like you're pricing loyal customers out, and that's a shame.

Came in for some scratchers & was surprised by how much stuff was in here! 1st time in. Plenty of…read moresmoke shop paraphernalia & the usual tobacco products, everything nicely organized. Nice variety. Prices seemed reasonable and the Mexican gal behind the counter was super personable & helpful. Very nice. I would recommend for your smoking needs, lotto, whatever.

Nice selection of vapes but terrible customer service and the woman that owns the shop is so rude…read moreand uncaring to customers. They don't care about anything but making a fast buck no matter if it means the customer loses their purchase. They care only for the $$$$.

The gals are always so nice and helpful especially when the flavor I want is not in stock they help…read moreme find something else I might like and it always ends up being just as good. I think the prices are ok but it also reflects the economy and how expensive eveything else is right now

Used to hate going inside the casino just to buy cigarettes. Then I found this place. I always…read moredrove by it and really didn't know what it was. I assumed they sold stuff by the cartons which I really didn't need. But I stopped by one day to check it out and it's such a time saver! I no longer have to go inside the casino. The staff at the windows are always nice, fast and efficient.

Excellent location with excellent employees and excellent customer service. Great product…read moreselection. Located in the same shopping center as Sprouts so you can also buy healthy food nearby or price compare with their vitamin section. They also have a farmers market Saturday mornings. Best thing is this place is dog friendly which I appreciate. The other Arden location not so much. I host a pop up stand here for health coaching and manager Tim is the nicest guy and super accommodating. Go Saturdays for dollar energy drinks! Don't develop a habit like I did though that stuff adds up.

The staff here is super helpful and attentive. As soon as you step through the door they're there…read moreto help. Great shop with selection and staff.

Awesome store! Selection is incredible! Good deals!! Service is unlike any 209 shop I've been too!!read more

Good customer service and a lot of different brands and options…read more Great prices good location great business hours

Had all the basics there .. nice guy , a bit pricey but it is California . Would stop if I was in…read morethe area again

Been going to Friendz since 2012 pretty much exclusively. The owner & sole attendant, his wife run…read morethe store 7 days a week. Offer wide variety of e-cigs, vape oils, flavors & equipment. Marijuana Paraphernalia, tobaco products. Snacks & more. Very professional, knowledgeable and like the name says. Treats you like a friend. Cash & Credit/Debit accepted. Highly Recommended. Would like to see lower cigarette prices but hey. Cant get 100%

Good selection. Good customer service. Only thing is I wish I didn't pay $27 for a corn pipe lol…read more Why didn't no one stop me? It's all good though. They try to hook it up as much they can. Highly recommended!

It's a good smoke shop. It's in the ghetto and there's bums always around but the service is good…read more I really enjoy the guys that work there