I was in need of a garage door repair so I contacted THE DOOR MAN. I cannot say enough good things…read moreabout this company. Devin and Max were not only prompt but the service was literally over the top! They were very fairly priced and explained everything as the work was performed. The door operates so smoothly now. Will definitely contact them again for any garage door service! Ben S.

I have used The Doorman three times. Each time Randy scheduled me immediately and the issue was…read moreresolved within 24 hours...or less! And they are the most reasonable company out there!!

Very good communication, excellent customer service, on time,friendly and courteous, highly…read morerecommended.

Paid in advance for the replacement and labor. Called regularly to get a day they would do the…read morerepairs. Every time I was told I would get a call with that information. Still waiting on the install. This is for a small business with just the one bay door. It's been just about a week. Another promise today that I would get a call back. We'll see.

I live in Carthage Ms..I hired Mr.Roebuck to do my roof..He was absolutely the man I wanted.A…read morechristian man , very friendly and very likeable.. He did an outstanding job!! He was very fast and efficient!! I highly recommend him..If you need a roof, call him...you will be glad you did!

POOR COMMUNICATION Unfortunately this is not a great…read morereview. A friend found this company on yelp and referred him to fix my garage. Considering he was local and from the area I was excited to do business with him. Due to the nature of my garage he was unable to fix it and suggested to me what I needed to purchase. We both agree on a specific day and time. 2 days prior to our meeting i reached out to Mr. Roebuck to advise that I was unable to keep the agreed time and needed to reschedule for later that day. He asked what time would I need and i replied 3 and never responded. On the day of, I texted and he responded by saying he could not meet later that day. When asked why didn't he inform me of this he suggested I find someone else. Which put me in a very uncomfortable situation with my broken garage door.

They had a very quick response on a garage door repair. They fixed it in about an hour. It was…read morealso a very good price. I would recommend them for any garage door repair.

I bought two easy roller 14 garage door openers from this company one of which I've had nothing but…read moreproblems out of. After calling today for help with it I was told I was out of their service area and they couldn't help me. In other words once they got my money, which incedently I paid them approx 200 dollars more per unit than I should have , I'm own my own with them. Yes I'm pissed off after paying 1400 dollars for two garage door openers that have low use and only two years old. I DO NOT RECOMMEND THIS BUSINESS ! They left me hanging literally !

quick response. very friendly, completed work in less than an hour. excellent in every way.read more

Came in for a part to fix a garage door. They were helpful initially and I purchased the part but…read morefound out after that same day it sells for $19.99. They charged me $74. I attempted to return it unopened in the box and was told no. Shame on me I guess, but it's ridiculous and unethical that they are charging well over 3x the listed price for items. Won't be bringing my business to them again.

6 months I purchased a new garage door from this company. In that time screws from hinges have come…read moreunscrewed many times. Today 3 of 5 hinges snapped and left top panel hanging loose and cannot be closed manually. Going out of town, so I called company explained emergency situation. I was told by Melissa that I could not have an appt. until 8 days from now. I explained that I needed an alternate solution to that. "Well I can't create technicians I don't have." She said ma'am, ma'am over me several times and told me I was being rude because I felt that 8 days was too long for me to have to wait. Considering the circumstances I disagree. It didn't take but 2 days to get them here for me to purchase a new garage door! Apparently, they are better at selling products the servicing what they sell. Oh, and thank you to the installer for telling me if I have any problems to call and they would be out here 'right away.'

Mr. Stephens put my door in yesterday and insisted I needed a closer,I argued but he said city…read morewanted all doors to have closers. I can hardly open door but it does close . Would not recomed to my worst enemy. Thanks for letting me sound off. John P.

I would give zero stars, but it's not allowed. Called them first thing in the morning. They ASSURED…read moreme "someone" would be able to take care of it that day. I explained to them that I would be removing a $100+ board-up job to prep for their arrival. I also explained how crucial it was to receive service that day, as I do not live in Jackson and would be flying home the next day. I waited 5 HOURS to hear nothing. After calling them back, I was informed that "Gary just plum forgot. Sorry" Really professional operation. Way to keep up with work orders. Then, the lady tells me that she'll "see what she can do." The result: no call back from her AND they stopped answering the phone completely. Interestingly enough, the unanswered phone forwarded directly to Gary. Left him multiple messages, pleading for help. NO RESPONSE AT ALL. I was left alone trying to seal up a commercial property in the middle of downtown, where thieves will steal you blind at the first opportunity. Leaving a door open or off is not an option, for me at least. Apparently they have no problem leaving property and people in jeopardy. DO NOT USE.

He said springs needed to be replaced. Paid him $425 for the job. Garage still didn't work .. He…read morethen said it was the motor. Had another company to come and was informed that the wrong springs was placed. Paid another 325 for the correct springs and now the garage door is opening. When I called him he tells me how long he has been in business and the correct springs were placed! Yes you may have 22 years of experience but your experience didn't shine in this job. He placed his wife on the phone and after informing her I would do a review which would be negative she felt it would be unfair to her business. What's unfair is to have to repay for a service that was done less than 6 months ago and never worked!! Can't always support brown businesses!!!

From the owner: We install and repair garage doors and motors.read more