Good communication . Good service . Good price …read more (Installation of front + rear brake pads & rotors)

From the owner: Brake Pads Only $80 Labor Front Or Rear…read more$160 Labor Front & Rear Brake Pads And Rotors $125 Labor Front Or Rear $250 Labor Front & Rear Most Cars, Trucks, & SUVs Must Provide Your Own Parts

Misdiagnosed. Wrong repair. The first thing that comes to his mind is the problem. He doesn't check…read moreit out. Sends you away with a false diagnosis and charges you high dollar.

2016 Volkswagen leaking coolant charged me $627 to replace the radiator and fill it up with fluid…read morebut not even two days after having it coolant light started coming on and even after they replaced the radiator it was still leaking coolant so they didn't even check the lines or anything like that just slapped anew radiator on there and charged me for the fluid which I already had in my trunk. They did not diagnose my vehicle properly.

Just a warning, something is not right with this mechanic. He came with a few good reviews, so we…read moredecided to try him out. But he doesn't keep his word or maintain good contact. He also lied to us, and I'm not sure why. We set up an appointment for him to come look at the car. He didn't call or show up. Then he messaged us nine days later. It seemed like he was trying to be nice for my benefit. He also said he was sick, so we gave him the benefit of the doubt. We've all been in that boat. He didn't show up again on Saturday. He messaged me at 12:20 a.m. that he was coming on Sunday. Then showed up on Sunday late. But he showed up, so at this point, we did pay him to diagnose the car and set up for him to come back on January 9 to fix it. He apologized for everything and explained all his medical issues. I have a few of my own, so I try to be understanding. Now he continues to message or call my phone in different ways. If you don't answer him on Facebook right away, he will text you and then call you. He sat on the couch, talking really bad about other clients. I know red flag but we tried to work with him. My last straw was when he messaged us that he's in the hospital until this Friday with pneumonia, I felt bad and wished him well. But then his wife posted a picture of him sitting in his living room the same night he messaged us. Something is not right. I just wanted to warn everybody. I'm disabled and sick as well but I've never claimed to be in the hospital when I'm not. What's the point in that?

Called to make appt and was able to get my car in quickly. I Dropped my car off for a clicking…read morenoise. Within a couple hours they diagnosed the problem and ordered the needed part. Got part the next morning and had it fixed and ready to go before lunch. Prices are reasonable and they Fixed it right the first time!! Definitely would recommend!

I have used Southwest Automotive for years. Danny and his team have been kind, professional,…read moreefficient, and trustworthy in my dealings with them. On one occasion, I took my daughter's car in. Man, it was running really rough! They could have told me something was wrong with it, and it would take a gazillion dollars to fix, but they did not. Danny called not but a couple of hours later and said it was ready to be picked up. When we got there I was preparing for some astronomical bill. However, Danny said it was just a little vacuum hose that had come loose, he put it back on and it purred like a kitten. When I asked how much, he said NOTHING. He did not even charge for the time it took to find the problem like most other shops would. Thank you, Danny, you're fantastic. I tell everyone who asks to use your shop?

I brought my 2015 Cadillac by for annual maintenance. The maintenance was done with no added on…read moreextras that the dealership always tries to sell me. Thanks for the quick and reliable service without the overselling many others try on a 69 year old woman.

I have used Texoma Fleet for a few years now and have had nothing but 5 star experiences. I had a…read morefriend go by there for some repairs on his vehicle, not realizing that his car was still under warranty. They informed him that he could take his car to the dealer and get it fixed for free rather than rip him off for repairs.

My family has a 2004 Toyota Sienna. It has gotten us through a lot. A few months ago, we were…read moretraveling through Wichita Falls, and the check engine light came on. We pulled off the highway as white smoke came boiling out of the front. Local shops said they were unwilling to do the repair work, even if we paid. But buying a used vehicle right now is pretty expensive. We wanted to repair. Dave at Dr. Yakamoto's answered his phone and listened to me describe the issue. He didn't want to do the work, but for my family's sake he did it. After some diagnostics, it became clear that pretty much everything would need to be replaced. He did quality work for a fair price, work that nobody else wanted to do, work that required a lot of attention to detail and quality. He's also very personable. He has a good sense of quality, fairness, and integrity. He's the sort of repair man one imagines when watching the Andy Griffith Show. Not one of these big corporate outfits. He's salt of the earth. I felt great about working with him. A couple months later, our restored Sienna runs great.

At first, Dave seems like a very honest and upfront guy, but he has no idea how to run a business…read moreor treat customers. He is very unprofessional and acts like everyone is out to get him. He is also very misogynistic. I asked him to install coil overs and see if he could fix a power steering issue by cleaning a sensor. I spoke to him and confirmed that he was comfortable doing this before dropping the car off. The coil over install was fine, but the way he treated me was uncalled for and way out of line. He is unautomated and expects payment in cash, but doesn't tell you that up front. He told me it would take a day to install the coil overs, but he wasn't done at the end of the day. He kept it overnight which is ok, but I had to call him to check on the status. Before I dropped it off, I asked him where he puts the car if it's held overnight and he told me if the car stays overnight, it's parked on the lift to secure it and keep the cats off it. The second day he was waiting for someone to help him diagnose a second issue but told me if the car stayed overnight, he would park it outside. (It's a high theft vehicle and convertible so the cats would destroy the top) I asked him to let me know if his guy was coming before he closed so I could pick it up and asked him what time he closed. He wouldn't tell me but said if it's after 5, he'd be gone. His hours are 10-6 on Google and he also told me to drop the car off at 11. You can't get a straight answer from this guy and I still don't know what his labor rate is. Even if it's posted at his shop, there is too much junk to see anything. His shop is filthy and unkept and dirtier than some junkyards I've been to. Instead of answering a question, he would "mansplain" everything, then finally went into a mental meltdown and started to yell at me and put me down. He looked up the labor for the job and told me he was sure it would be less and gave me a quote, then he complained about how difficult the job was saying "lady, I did a lot of work for you" going into a mental breakdown an screaming at me. I didn't even say I had a problem with the charges and was willing to pay him the original labor, and was going to give a large tip if he stuck to his original quote. He criticized me for researching online, forget what he told me previously and say that he told me something else raising his voice are insulting me like I was his ex wife or something. He griped that I had my own parts, even though he told me to get my own about 6 months earlier, called me a thief and just completely berated me for a good 20 minutes on the phone instead of giving me the total so I could pull the cash to pay him. I just can't recommend this guy. I don't know how he got the high reviews.

zero stars, very shady shop. They took my money and didn't do the work on my car at all just put…read moretape and paint to make it look like they did. crooks. stole my child's box of chicken nuggets while we were waiting for my vehicle. They tried to blame my child while I saw the man in the back feeding them to his wife.

Wish I could give 0 stars. I'm new to Wichita Falls and needed a new Mechanic. I needed some work…read moredone on my car. I left my rechargeable headlamp in the front seat. I know I left it there because I saw it when I got out of the car and thought to myself, should I take it out or put it in the glove box, but just decided to leave it thinking nothing would happen. When I picked up later that day, my head lamp was gone. I know it was just a headlamp but that was $50, and it's Christmas time.

The owner of this business, Phillip James, is honest & kind. He knows his stuff. If you find…read moreyourself needing new or used tires, he's your man. If your vehicle isn't running right, he's gonna either fix it, or tell you who can. He's a home-grown Wichita Falls native that is always giving of himself.

Long-time family-owned garage with dedicated, honest, and Christian mechanic. More than 50 years…read moreof experience. You can get your inspection done or any more complex repairs done for a price that doesn't even compare to auto dealerships. If it's work to wait on, you can eat across the street at the classic Gene's Tasty Burgers.