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    TLR Notary Services

    5.0 (1 review)
    Closed 4:30 pm - 7:00 PM

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    3 years ago

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    Thresea R.

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    The UPS Store

    The UPS Store

    (21 reviews)

    The customer service is an absolute joke…read more Friday, 27 Feb, at 2:10pm or so, I go in with a bunch of Amazon returns...some needing boxes and labels and others placed into a plastic bag. I had boxes, preprinted labels and tape. Because I had this mix and so many, I thought it would be easier for me and the staff to sort it all out and process myself at the self-serve kiosk. I start and I need a large bag. I asked the older lady, I think Diane, and she passed one to me. She then says to place the packages on the counter once I'm done. As I start I needed more space. I turn to place a checked-in package on the counter but there are people moving about and the staff were assisting customers. Because I didn't want to leave my items unattended, I placed them in the self-serve kiosk bin. I'm moving right along when Diane comes over and looks in the bin. She said I thought I told you to place these on the counter. Nasty like. I said excuse me!? I needed the space and I didn't want to leave them unattended on the counter. You can retrieve them from the bin when I leave. She proceeds to argue with me and say that's not what the bin is for. I looked at her like she was crazy and said ma'am, pls leave me alone so I can be done. She then says something about that bin is only used when they are busy. I said again, a little louder, ma'am go about your business and leave me alone. You can get the packages as soon as I'm done. The younger lady tries to intervene at this point and tells Diane to leave me be. I said yes, pls leave me alone. A customer walks in so Diane goes back to the counter. After she's finished with the customer, I hear her ask the time and then she says she has 7 mins left. I continue on and a minute later, as I'm trying to figure out which home printed label goes with which item, I hear someone say excuse me. I look over and it was Diane, asking me to move so she can get my packages out of the bin. I said ma'am, you can get them all when I'm done. She said no, you're going to move. At this point I'm heated, I said you need to back up (cause she's right up on me). You would want to back up. The younger lady again tried to intervene and tells Diane to leave me alone and let me finish. It's fine. Diane said no, she's not leaving the packages for the next shift. The younger lady then says to leave me alone cause I'm causing a fuss. I said I'm causing a problem!? Are you kidding me! She quickly backtracks and says that both of us are. I'm being harassed and attempted intimidation at the self-serve kiosk and I'm causing a problem. At this point I stopped talking and didn't budge from my spot. Diane goes back to the counter, talking all the way and younger lady is agreeing with her. I finish and proceed to leave and the younger lady gives me a condescending have a nice day. I don't reply. If this is UPS' idea of customer service, holy crap. Absolutely ridiculous.

    Very disappointing experience on 2/8/2026 with an employee. Achielle, was extremely…read morepassive-aggressive, demonstrated poor customer service, and ultimately refused to assist with my return--telling me to "do it myself" while simultaneously pointing to the self-service kiosk. I visit this location frequently and have never experienced anything like this before (here or anywhere else for that matter). My one star review is not indicative of the store overall, but, moreso specific to the employee. Achielle's, behavior was grossly unprofessional and unacceptable.

    Virginias Mobile Notary Services

    Virginias Mobile Notary Services

    (20 reviews)

    Our family required a notary for a Last Will and Testament. Mikayla Butler was very quick to…read morerespond and showed up in one hour's time! She was dressed very professionally, extremely well spoken, and her notary services were quickly administrated! Thank you, Makayla, for being there for our family on such short notice! One additional benefit was that the fee was extremely reasonable!

    I needed to find a notary who was willing to notarize a will and advance healthcare directive, as…read moremany notaries at banks and package stores specifically state that they will not notarize these. I reached out to Virginia Mobile Notary Services through Yelp and David responded very quickly. He said he had same-day availability, so I gathered up three friends who would act as witnesses and made an appointment for a few hours later. David arrived to the house and was very professional. My friends are very lively and sarcastic, but David was a great sport and laughed right along with us as we joked around. We got all the signatures completed on the documents and he ensured that everything was done exactly as it should be, even carefully checking our signatures against our licenses and administering the needed oath as required by the documentation. This notary service is also available 24 hours a day, as David explained, so if you ever need an emergency notary in a pinch--even for important documents like this--I recommend their services!

    TLR Notary Services - notaries - Updated May 2026

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