If I could give negative stars I would. Tricia Rosatti from TLC Pet Services is aweful, unprofessional, uncaring and downright nasty. We paid her cash in full, upfront, to hold our holiday spot. Due to declining health in our elderly dog, we had to cancel. This was 32 days before care was scheduled. Her contract states a 48 hour cancellation period is required. She told me she isn't obligated to return our money.
She also made a sad attempt to put a local competitor out of business by a bogus complaint and I hope Karma finds her very soon! read more