My experience with Vance Thompson Vision was amazing. From the time we entered the clinic, we were…read moretreated with respect. It seemed like we were important to the staff as more than clients of a business but as people. They seemed interested in our lives as well as concerned about my eyes. Kudos to Rachel and the staff at VTV and special thanks to Dr. Greenwood for giving me vision I never dreamed I could have.

Thanks to the expert care of Dr. Greenwood, and staff over the past several months my vision is…read morerestored to near normal. The journey isn't completely over, but I can see the finish line and it is a sight to behold. Dr. Greenwood is a highly skilled surgeon, attending to my cornea transplant. That included many follow-up appointments. Most recently He attended to cataract surgery and insertion of a refractive lens to aid in correcting my strong astigmatism. The staff has always been there for me, making sure my file is updated with any questions or concerns, helping me with making arrangements for future appointments, working out the insurance and finances, travel accommodations and scheduling of appointments with my eye care professional back home. I just can't say enough good things about Dr. Greenwood, the staff and Vance Thompson Vision. I'm so happy I was referred to him way back when. I've seen them so much over the past 14 months they really feel like family. Great experience!

Highly recommend this place! I went there recently with my Mom who needs a walker. They were very…read moreattentive to her needs during the exam. Belinda in the Optical store went above and beyond, bringing glasses directly to my mom to try on and finding a pair she actually liked! I was really impressed with the care this facility provided. She was truly loved up!

From the owner: Our vision is to provide the latest technology combined with caring and personal attention to meet…read morethe eye health needs of our patients. We offer both routine optometric eye care as well as providing experienced and professional ophthalmology medical and surgical care with your individual needs in mind. Our practice provides cataract surgery with the latest premium implant technology, corneal transplantation, corneal consultations, macular degeneration treatment, glaucoma management, cosmetic and functional eyelid surgery, diabetic eye care, pediatric eye care and the latest in dry eye management. If you are interested in learning how Eye Consultants of North Dakota can help you on your journey to better vision, please call our office at (701) 235-0561 to schedule an exam or consultation today.

I had a laser treatment with added treatment to target my many roscea capillaries and redness…read morealmost a year ago. My skin looks amazing and I don't use any makeup! I highly recommend them. Qualified and super kind staff. Thank you ladies!! I wish I knew how to post a current picture.

To Lance Bergstrom and prospective customers…read more Bergstrom Eye was recommended for a legion removal on my eyelid. I had to wait 2 months for next available time. This was acceptable since the issue was not critical. I asked them for expectations of the length of the procedure upfront so I could make work arrangements. I arrived at my appointment early, because I knew there would be paperwork and I wanted to respect the time of the Doctor, his patient schedule, the patients after me and the financial interest of the business. Intake was promptly started at the scheduled time and the staff up to this point met expectations or exceeded them. Intake took 15 minutes, and I was shown to a waiting area in the back waiting my turn to see the Doctor for the procedure. Fifteen minutes went by, then 30, then 40. At 55 mins the anxiety of waiting for the procedure, being late to get back to work and the disrespect of Dr Bergstrom not respecting my time got the better of me and I had to leave. I informed the front desk that I could not wait any longer because I had to get back to work. Apologize for my bluntness and explained I had only an hour scheduled for this and it was not acceptable for the Doctor to not respect me or my time. I fully understand there are situations where someone with an emergency might take precedence. That is completely acceptable, and I am open to reasonable and necessary extenuating circumstances. My noncritical legion is not more important than someone abruptly potentially loosing eyesight or pain from a serious injury. Pushing my appointment for that is ok. I would be open to finding solutions for all parties. What is not ok is the ego of Lance Bergstrom thinking that his patients and their time are less important than himself or his business. It is his responsibility to communicate to his patients if their scheduled appointment is going to run behind and why. It is his responsibility to think of more than himself and conduct his business with the understanding that his patients' time is just as important as his. For working people, it is incredibly hard to get time away from work to get needed medical attention. For some it is impossible. Lance Bergstrom seems to be so out of touch with reality he does not consider the impact of his decisions on the working individual and the consequences for them when an appointment schedule is not kept. If this Doctor or practice is being recommended to you, I highly encourage you to look elsewhere. If Lance Bergstrom is incapable of doing something as simple as respecting your time, what else is his incapable of?

I decided to try a new spot to get my eyes checked and chose the office on 45th. I won't mention…read morethe doctor's name, but I left very disappointed. From the start, I felt pressured to switch from the monthly contacts I've worn for years (with no issues) to a completely different brand of daily lenses I didn't want. I trusted the doctor's recommendation, even though I didn't have my old prescription with me at the time. During the exam, he gave me a new trial brand that immediately felt uncomfortable. I decided to give them a fair try the next day, but by midday my vision was fuzzy, my eyes strained, and I developed a terrible headache. I called the clinic, and to their credit, they got me back in, waiting 15 min before anyone helped me. This time I brought my old prescription--yet instead of re-checking my eyes, the doctor just put me in the same prescription but with a different brand again and sent me on my way! At that point, I couldn't help but ask myself: what did I just pay $300 for?! On top of that, the atmosphere was uncomfortable. Each time I visited, I sat ignored for 10-15 minutes before anyone even acknowledged me. Honestly, the environment felt more like a coffee shop for retirees than a professional clinic. In the end, I threw away the trial contacts they insisted on and ordered myself the brand I actually wanted from 1-800 Contacts. Problem solved--but unfortunately, not thanks to this office.

I went to Dr. Tufte for a few years from 2012 to 2015 Every…read moretime I arrived to check in at the Broadway location Dr. Tufte's wife, Deb, at the front desk seemed more intrerested in visiting with people that were already there than in checking me in. I remember one instance in particular where she was visiting with another patron about a car incident/accident that her son had been involved in. Her son was concerned about the other persons insurance coverage or something like that and she made an offhand comment about the other person most probably being some 15 dollar an hour worker somewhere and this was to be expected from someone like that.. At that time I was working a custodial job making a little less than 15 dollars an hour, It was extremely enlightening for me to hear her observations on the effects of low and moderate income levels on a persons charachter and integrity. The last time I ordered glasses from Dr. Tufte I could not see clearly out of them and I had to have them remade 5 times. I just could not see out of them. Dr. Tufte made it clear he was not interested in working with me in resolving the issue and that he had refracted me correctly and that I should work with the the opticians so that they could adjust the glasses I could not see clearly out of. After the 5th remake of these glasses the lab refused to keep remaking the lenses, at that point Dr. Tufte refunded my money and dismissed me as a patient. I took the prescription Dr. Tufte had written for me and I went to Sanford eye clinic There I saw Dr Edwards and It was determined my prescription was off significantly and I was issued a new prescription and ordered a pair of glasses i could see out of with little problem. It is important to note that I have a difficult prescription and some uncommon eye problems. Dr Tufte is a competent optometrist and I felt he gave me thorough eye exams.He correctly identified the increased intraocular pressure in my eyes and gave me a referral to an eye surgeon for laser surgery to have it mitigated. Having said that, if you have a complicated eye glass prescription I would not recommend him. He is unwilling to investigate all avenues of what the solution to your problem may be ( such as fitting you with trial lenses from a lens kit, which it turned out is ALWAYS advisable when dealing with prisms in glasses. A phoropter refraction is NOT the same as wearing glasses and the results you get from it may differ significantly from a refraction using trial lenses.) It is also worth noting that they price their glasses frames at what I consider a ridiculous premium. They sell frames there for up to three and four hundred dollars that can be purchased online often for hundreds of dollars less for the same frame. As an example I purchased a frame from the office for $275.00 dollars that I was able to order directly online for $85.00. I under stand making a profit but an almost 200 dollar mark up on a pair of plastic frames seems a bit extreme to me. You are paying for a boutique atmosphere less than Stellar service and some cookies and brownies they keep out for patrons to snack on. I would recommend either Sanford eye clinic or the Hillmer eye clinic if you have strabismus (crossed eyes) , amblyopia (lazy eye) or a need for prisms in your glasses. I will reitterate that Dr. Tufte is a competent Optometrist and you will likely have a satisfactory if overly expensive experience with him if you have fairly common issues with your eyesight. If you have difficult to diagnose problems or less than common problems that require your optometrist to be more involved with exploring what you need and what your options are with your vision correction needs this is not the man for you to visit.

I was passing through town on a road trip and my prescription sunglasses had broken the evening…read morethat I got to town. The next morning I stopped by to see if they could fix them and they were able to help me get my glasses repaired so I could be on my way. Everyone was friendly, the location was clean, and I would certainly go back there if I was in town and needed to!

Would not recommend. Very brief exams, poor explanations, poor eye contact with providers. The…read moreworst experience I have had in ten years of seeing optometrists. I went in with concerns and was given zero explanation to what they were seeing on examination or why the myriad of suggestions were being given to me to try. The providers were looking at a computer when talking to me through most of the discussion. When they did turn to look at me, I could not see them as they did not offer for me to put back in my contacts or glasses. I went in with concerns about blurred vision. I was told my examination was normal. I subsequently went elsewhere where the other business did a much more thorough exam with fluorescein dye and were able to clearly explain that my eyes were not producing the normal amount of tears to lubricate my eyes. At eyecare associates, my concerns were dismissed, I feel I did not have their full attention, and was given very poor explanations. Secondly, the front desk staff was incredibly condescending and unprofessional. If you have no eye concerns, this is a fine place to go. I went here for 3 years. However, the moment I had a concern come up, my experience was absolutely terrible.