I originally bought a new bed and mattress from a well known company, and excitedly waited for its arrival.
When it arrived, we were halfway through putting it together, when we found that there were essential parts missing. We went through the inventory and noted all the missing parts and contacted the retailer to ask to have them sent to us, only for them to say that this was not possible, and we had to pack the whole thing up, have it returned, and they would send a new one.
I packed the parts up for collection, and told them instead of sending another consignment, to refund me instead.
We then chose to get our new bed for TJ Warehouse, which I wish we'd done in the beginning! This is a local, family run business who helped us through the whole process, and at every stage, there was an actual human being to speak to!
The bed and mattress I ended up getting here, I was much more happy with, their prices are competitive and we had the bed with all parts present delivered to our door within 48 hours!
Aside from beds, they also sell bedroom furniture, they have an online store, and if needed, they can offer finance too.
I definitely recommend to look at what local businesses you can support before looking elsewhere! read more